Factor_ Prepared Meal Delivery Reviews

by Iris7865

The food is hands down really good and can accommodate different diets. However FactorPreparedMealDelivery is frustrating to use. It’s not smooth moving around FactorPreparedMealDelivery at all. If you hit the back button on a page it takes you back to the main screen and not the previous page. When your meals are ordered for the next week you can go view it on the main screen, it takes you to the orders history tab with a different layout. It’s sometimes difficult to edit your meals and save it.

Also, my biggest gripe is that you cannot view meals you have rated. I just finished speaking with customer service where they confirmed there is no way to view this on FactorPreparedMealDelivery or website. They were able to pull a list of meals showing as my favorites that they said is used for the auto meal references for upcoming weeks. However that list is inaccurate. It was missing meals I love or always order and almost everything on the list I did not like (short list). So when you rate meals….it’s all for nothing 🤷🏽‍♀️. I was told to look at my order history to see what I ordered in the past (at least 10 weeks worth of meals) and remember what I liked/disliked 🙄. Other meal boxes have this option for the customer to review at any time without contacting support. This helps with future orders. For the amount of money spent FactorPreparedMealDelivery and website should be better.

I’ll be writing down which meals I like in the mean time if I choose to stick with them.

by MrsDPorter

While the food delivered by Factor is good, their overall service offering is deceptive. I claimed a free box gifted from a family member. It was not delivered on the day requested. I could get over that. But then I continued to receive emails to claim my free box so I placed a second order. Not only did they charge me for it, but it also was not delivered on the requested date. Yet I received emails the day after it was supposed to be delivered saying it would be delivered the previous day. At the same time FactorPreparedMealDelivery said it was delivered the previous day although the tracking said it was delayed and it would be delivered the day after. I contacted customer support last week to confirm that the next order was indeed free and didn’t get a straight answer. So I’m disappointed to find my account billed for a box that was supposedly free based on the numerous emails received telling me to claim my free box.

TLDR; they do what they want without explanation

by Mike Rup

I probably should have known better than to order something that was advertised to me on Facebook. I selected meals that were Keto and was excited that some of them sounded good. My issues started when my first delivery arrived. First, since the delivery contains food, it would be nice to know when the delivery arrives. I live in a condo building and didn’t get any notification of delivery. When it arrived, FedEx had put it in a plastic bag because something had burst in the box. When I opened it, everything inside the box was covered in a layer of slime. It was disgusting and I wasn’t going to take the chance of eating anything. Finally, despite the fact that Factor gives 3 different ways to contact them, I can’t get a response for a refund. I cancelled immediately and suggest you don’t even get started.

by T1gerl1ly80

The food is good, the customer service is excellent, but FactorPreparedMealDelivery is complete garbage. I am thinking about discontinuing the service because it is such a hassle every week to try to edit orders or skip weeks. You have to log in twice every time. FactorPreparedMealDelivery is hard to maneuver through and is frustrating every time I finally get logged in. I somehow got logged out of FactorPreparedMealDelivery , I can’t get back in, I spoke to excellent customer service they sent me the link to reset my password I can log in on the website but not FactorPreparedMealDelivery . The website is not user friendly either. The food is good even if a little pricey but FactorPreparedMealDelivery is ridiculous.

by DanTycoon9900

FactorPreparedMealDelivery is slow and just awful to use. And they somehow manage to make it worse with updates. You used to be able to see all the meals in your upcoming order in one place. They removed it so you have to scroll and remember what meals they want to buy for you.

Unfortunately the web site runs just as bad as FactorPreparedMealDelivery , since FactorPreparedMealDelivery is just a browser that only goes to the website. The only saving grace that earns FactorPreparedMealDelivery two stars is the fact that 40% of the screen space on the web site is taken up by useless buttons that don’t exist in FactorPreparedMealDelivery . Thank god.

Awful app, only use it because you have no other choice. I hope it gets better, but I’m disappointed by the incompetence on display.

by LeeSaff

I received a coupon from a friend and I thought I’d give this a go. I have some allergies and so I have to read all the ingredients. They kept a timer on my order selection and I had to try about four times to make my first order. I still didn’t go ahead with the order completely. However I received an email saying that I did have an order in fact. And I didn’t recall making any selections of meals. Anyways they sent me like eight meals of things I cannot eat. That was my first and only experience. They were able to refund me however it was a complete waste of time and in general a poor experience.

by Pardonmyfringe

Tasty meals. Truly. Terrible app UX. Super truly. If I make preference selection on my profile, why not remember that and send me food that fits? No. Instead, you have to login every week before Wednesday night to make your choices or they send you multiples of the exact same meal. One meal. Six or 8 times. They call it the ‘chefs choice’ which is laughable because the two times this has happened, both meals were of the worst I’ve had. Then! Trying to actually make the meal edits (app or computer both) is sloooooow with it often timing out. Making what should be a convenience into a headache.

by PKBell04

Please be aware this is strictly a review of FactorPreparedMealDelivery , not the food itself...
the opening screen are deliveries, where you can skip or unskip and order. that is fine. but i should be able to see the CURRENT ORDER in progress there as well, vs. having to hunt and peck for it in my Account and order history. call me a visual person, but I am more apt to order this, when I am presented with a menu and choices as well when I open FactorPreparedMealDelivery . Nor should I have ro hunt and peck to manage future deliveries, beyond what is presented in the delivery screen when one opens FactorPreparedMealDelivery . one of your direct competitors has a phenomenal app. ;)

by Asus389

The food tastes really good. It’s a bit heavy for my taste, they seem to use a lot of cheese a butter in things. But the ingredients are high quality and it tastes great despite most meals not being a million calories. My main complaint is their app and site make it hard to view and select meals and you can’t sort or exclude meals based on common allergens or ingredients. Also, I’m a bit dubious of their “modified atmosphere packaging”. They claim their meals (never frozen) can last a week in the refrigerator. It’s probably best to freeze them when you get them if you want them to last until the end of the week.

by Mia43567

Overall this is quick and easy. It saves me a lot of time and the food is really good(I’d give food five stars, but I’ve had a few hiccups for how much money I’m spending). Only heads up or suggestion I have is careful when you select your meals because more than just your preference shows up on the list. For example I put my preference as “keto” and I assumed I would have all those options on my meal list. I did see all the keto options plus all the others, so when I made my first selection for meals for the week half of them I couldn’t eat because I noticed they were very high in carbs. I went to write an email about this problem, but there was no email listed for me to contact them. The only other thing I’d say, is the meals are very good but most are fairly high in salt, I know this probably helps them keep and with the flavor, but slightly lower salt would be preferred for myself personally. Overall I can say I appreciate how this has helped me stay on my diet, and not having the weekly meal prep is great!

by Smexybeast628769

I have tried several other meal services. I found the cheapest meal prep kit times to be a lie. I have worked as a line cook. Worse yet, sometimes excluded an ingredient. (Not often.) But potatoes and carrots are so cheap that it explains why the cost is so low.
I tried Cook Unity as a heat and eat meal and their flavors just fell disappointingly flat. Their portions were a tad bit larger but who wants to pay for lack luster meals?!
Some people may think the carb count of Factor meals aren’t as low carb as they would like. Honestly, I was one of those. BUT, I would rather have one absolutely delicious gourmet meal a day and eat bone broth, salads and all the no carb things we’re supposed to do to make this work with my macros. It’s worth it! My buff gym rat husband is so into eating healthy, especially salmon, it’s reduced our grocery bill substantially! He also eats other healthy foods that suit his regimen and lifestyle. Best part for me, is I don’t have to cook separate meals and meal prep so much.
Try it! You have nothing to lose but weight! Not a paid endorsement.

by Mmcglory66

I lost my son recently and chose to freeze my account. Looking back I spent so much more money had I just stuck to my weekly delivery. ***mart frozen foods that lacked flavor and nutrition or full meals I intended to cook and never got around to it became my reality. I live alone and will never cancel these tasty meals again. They are restaurant quality only EVERY time. And their customer service? White glove all the way. Thank you so much Factor!

by Angrrru

I’ve experienced “Hungry Man” microwave dinners. This was my baseline for something I considered equivalent. This is not that. I’m absolutely astonished at the quality and flavor of these pre-made meals. I’ve received two shipments so far and awaiting a third. Everything has been far beyond what I anticipated. I’ve frozen then reheated some meals and they’re still delicious. I’ve been around the block (real eats, hello fresh, every plate, Freshly, etc.) Factor is the best value in my opinion. So far, nothing else compares.

by FranFromCT

I just signed up with Factor and I was pretty surprised on how delicious the meals are. Last night I had the chicken Marsala dish and it tasted so good. I actually thought it was going to taste like frozen food from the supermarket but it was the complete opposite! I loved the taste and especially the convenience of not having to cook! That’s a plus for this girl how comes home late every night from work. I would definitely recommend Factor for individuals who are super busy but still want to eat healthy!

by Mixt111

I was looking for Keto meal options ever since I started WFH, and have been using this service for a month now, it is great. It’s not a fancy one by any means, but it’s a clean, decent option that I can have everyday while WFH. The customer service was super helpful too, i made a mistake on my end, but the customer service girl helped me out anyways, it’s really good to know that the issues will be taken care of when they arise. Also worth noting: the creams and sauces in recipes are not heavy at all.

by Carmel Delight 31

I wanted to try Factor_ because of the weekly meal options; they have a few options to choose from and I like the number of meals you can select each week. You can change your plan if you need it or cancel at any time. The customer service representatives are very friendly and helpful if something goes wrong with an order you can contact them right away and they’ll be happy to get on it and offer you a credit to use towards your next order.

by Sant450!

I can't believe how good the meals are. I have tried about four weeks worth of meals and they have all been very well prepared with high quality ingredients that you wouldn't expect from a meal delivery service. I tried Freshly as well and it's ok but not as good as Factor although Factor is a little more expensive it's worth it. The low reviews for FactorPreparedMealDelivery are justified although I have noticed that FactorPreparedMealDelivery is working much better lately with the most recent upgrade. I'm more interested in the food quality than FactorPreparedMealDelivery however.

by JackieMoon118

I’ve been waiting for FactorPreparedMealDelivery as well as writing a review for Factor. The food is absolutely amazing and the portions are perfect. I was struggling to gain muscle but also slim down along my love handles and factor was able to make it super easy for me to do that. Customer service is awesome and has helped me big time! I have had to call last minute to cancel orders because of deployments that just popped up. Luckily they are really understanding and were able to give me factor bucks or a refund. I made sure to order meals right when I made it back. Thanks!

by Slimmytimmy12234

Not gonna lie about it with all these companies out there! The food in this program is no joke. I’m 230 pounds and the portions are good. You won’t go hungry. Every meal has been excellent so far and I’ve tried about 20 of them. My wife jumped in too because it’s so easy. 2 minutes to 2 minutes and 20 seconds is all it takes from frig to microwave. It arrives fresh in sealed containers shipped with some ice concoction that keeps it cold and the meals definitely last a week in the frig no problem. No more grocery shopping and no more wasted food. Bottom line is it is a good meal plan

by Mwcunnin

My husband broke his leg. As our main family chef life looked grim until I found Factor. The meals are wonderful with large portions. My husband is much better, but we are going to keep using this service. Love how you can change the number of meals per week since we have a college student who visits during the holidays and between semesters. We find Factor to be a cheaper option than eating out or using DoorDash, plus you receive “real” food. The only suggestion I have is to add more meals to choose from or to allow participants to select from all meal choices each week. The meals are heavy on the side of chicken, but even before using this program we ate a great deal of chicken so this isn’t a great concern for us. I highly recommend this food delivery service.

by Ursus Arctos 1030

Hope you guys include more functionality in the future like synchronize nutrition to Apple health.

by JaiNine

I have tried Trifecta and Freshly. Although Freshly is good, they don’t have regular salmon and shrimp options. Trifecta is TERRIBLE. I have loved every single Factor meal, and I always order double shrimp & grits 😂

by VegasHangover

Very easy to select my meals every week.

by Knackjj

Love the imagery and FactorPreparedMealDelivery is so easy to edit my super delicious meals

by Johhly

The service needed an app, glad Factor pulled it out. Great food at good prices.

by Darthvadarae

I was glad to see FactorPreparedMealDelivery. It was so easy to use.

by Brun0sm0m

So convenient for editing my orders! Love Factor!

by AppLover08

Just like the tasty meals, FactorPreparedMealDelivery as well done. I appreciate the added benefit of having FactorPreparedMealDelivery on my phone instead of having to visit the website every time.