Planoly app not working? crashes or has problems?

Planoly Status


I have a problem with Planoly

Are you having issues? Select the issue you are having below and provide feedback to Planoly.



⚠️ Most reported problems ⚠️
Something else
56.0%

Not working
20.0%

Photo/Video
12.0%

Login
8.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Planoly Problems 🔥

- History of past posts not visible in app grid

- Notifications for promotional inbox messages

- Small change made it harder to use the app

- Price and limit to how many photos can be uploaded

- Price to upgrade account for unlimited uploads

📋 14 Reported Issues:

L
Luna 2023-12-17

My grid won't let me rearrange it - I have tried holding down on drafted posts, it isn't letting me move them around. Thanks

V
Vanessa 2023-11-09

Planoly error not loading my feed and nothing. Unable to load

J
Jules 2023-11-02

My planned feed where my posts would’ve been is completely blank. It says “We are unable to load your posts. Please try again” ??

A
Anne 2023-09-16

Same issue as reviewee: ‘By Bryana 9 months ago I keep getting a post on the app that says ‘failed to load item’ please try again— it’s annoyingly popping up every time I select something. I’ve tried logging out I’d rather not un-install it unless I have too.’

C
Christine 2023-08-04

The Canva cookie policy connection is not working. You click to read the policy and accept the policy and once you do, it does nothing. FIX THIS. It's been going on for a while now. Paying customers deserve better or a refund.

J
Jessi Musick 2023-05-18

Not allowing me to upload. Just spinning and spinning. I am a paying customer. Tried to load from Canva as well, and it will not accept cookie even though I keep saying allow.

S
Sophie Ferguson 2023-05-08

Constantly loading - not uploading any images or scheduling them! Had to do it manually! Please help asap as I am a paying customer needing to upload for all of my social media businesses

B
Bob M. 2023-03-30

Not letting me crop pictures. Just spinning on Safari & Google Chrome.

C
Cindy 2022-12-13

Planoly refuses to autopost scheduled IG posts. There is either a delay of a few hours or it doesn’t post at all.

B
Bryana 2022-11-23

I keep getting a post on the app that says ‘failed to load item’ please try again— it’s annoyingly popping up every time I select something. I’ve tried logging out I’d rather not un-install it unless I have too.

A
Ashley 2022-10-04

Won't let me add new images, won't let me move images from grid to collections, I have to delete images from the grid for them to go away.

M
Marci 2022-09-28

Keepw refreshing and it says ig is disconnected

L
Luke 2022-08-25

My Planoly site is constantly refreshing, rendering it unusable. Please help!

S
SOPHIE TYLER 2022-06-20

Hi I'm having issues with my app. At first it couldn't load my feed so I restarted the app and tried to login again. It then said my login attempt failed so I tried to reset my password only to find that also wasn't working. Please can you let me know if your having issues with the app? And when you hope to resolve these? Thanks Sophie

Showing 1-14 of 14 reported issues:

Have a Problem with Planoly: Social Media Planner? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: support@planoly.com

Website: 🌍 Visit PLANOLY Website

Privacy Policy: https://www.planoly.com/privacy-policy

Developer: PLANOLY