Midea Air app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
46.9%

Login
17.2%

Connection
15.6%

Crashes
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Midea Air Problems 😠👌🔥

- Power button is easy to accidentally press

- App takes ~10 seconds to load the state of the ACs

- App often fails at controlling the ACs

- Doesn't match the screenshots in the App Store

- Doesn't integrate with real smart home ecosystems

  37 Reported Issues: 😵🆘🛟🚨📢

Réka
2023-10-16

Hi! The schedules function is not working for me in the midea air app. The device don't turn off when it's time. Is there any solution for this? Thank you.

Mike
2023-08-28

The screen locked up in "Long press to edit your card including delete, rename" instruction when opening the app. Can't find the 'ok' button to continue. iphone 13.

Yano
2023-08-25

The screen locked up in "Long press to edit your card including delete, rename" instruction when opening the app. Can't find the 'ok' button to continue. iphone 13.

Eric
2023-08-25

The screen locked up in "Long press to edit your card including delete, rename" instruction when opening the app. Can't find the 'ok' button to continue. iphone 13 pro.

David Griffith
2023-08-24

When I open the app, it starts giving instructions press display. Weather works goes past that then it says long press and you cannot get that one to go away stays locked up.

Robert Duben
2023-08-24

The schedule function is not working properly. I set everyday to go on at 8:30pm and off at 6:00am. It all worked except for sunday. I deleted all schedules and reconfigured. Now it's not shutting off at 6am.

Lee
2023-06-15

I installed 6 units on Msmarthome app with no issue but 2 keep dropping off the app and will not re connect to msmarthome app even after a number of re tries. I keep getting error code 110004 even though AP is around 6 foot from router

Miles
2023-06-01

Downloaded the new app MSmarthome to my iPhone. It works just as well as the old app. Sucks, doesn't work correctly like the old app didn't work for long.

Jelmer
2023-04-05

Midea wont follow the schedules i set

Mick
2022-12-09

Not showing proper location looks like chinese writing

Krzysztof
2022-09-20

For about 2 hours, unable to control air conditioning from phone. The app rejects logging in. If you manage to log in, most of the devices in the house appear offline. Tragedy!!!

Matt
2022-09-18

Android app crashes. I've deleted cache and data. Restarted my phone. App still crashes. Please fix this issue.

Tai Nguyen
2022-08-31

Every time there is a schedule change in the app, the air conditioner unit displays 86F. Tried everything. Problem still there.

Steve Leegwater
2022-08-31

Problem with schedules. All of mine are set between 70-75F, but everytime there is change it shoots the unit up to 86F.

Bridg
2022-08-31

Similar problem with schedules. All of mine are set between 68-74F, but everytime there is change it shoots the unit up to 86F.

Andrea
2022-08-30

All my schedules no longer are working correctly. They say 68 or 70 but the unit is going to 86. I’ve deleted and re downloaded the app and it still is happening

MARCIN
2022-08-14

problem is the aircondition start alone auto, app is dont work cos cant connect device,

Dave
2022-08-14

The AccuWeather part of the app doesn't work....not downloading anything...is stuck on 32 degrees and 5% precip

Sharon Zwick
2022-08-09

The temperature and humidity are not displaying on the app. I

Sam Mat
2022-07-05

Every time when I try to open the schedule on the app it shuts off

Marwan A. Wehbe
2022-07-04

App crashes when I open schedule. Reported by others on your website. Solutions you offered do not work. Problem started recently.

StephenP
2022-07-02

Every time I try to access the dehumidifier schedule via the app, the app shuts down. All other functions seem to work.

John
2022-06-29

Every time I try to access the dehumidifier schedule via the app, the app shuts down. All other functions seem to work.

Topher
2022-06-05

App keeps logging me out after less than 24 hours, using latest version on iphone 11, really annoying to keep having to log in and change from celcius to fahrenheit EVERY.DAMN.DAY

Anthony
2022-05-19

Unable to log into the app

Cherie
2022-05-09

When I change the temperature using the sliding dot on the circle, I get an error message as the AC unit is changing temperature: "lbs enter config is not enable"

Kim Strohm
2022-04-29

Getting the following errors Error 4031 sync device information failure -9999 operation failed I have reset my phone, my internet, deleted and reinstalled the app on my iPhone and I still can’t get it to work.

David Souther
2022-04-29

After 1 day app stopped working...system error...connection closed... unacceptable

Edward
2022-04-29

I cannot log into the app. I receive a pop up message that says "System error" and remain at the log in screen. Nothing happens other than the system error message. I tried Uninstalling and reinstalling the app and still have the same problem.

Valentin
2022-04-29

When i open de app i get this msg [4030] Sync device information failure and it won’t let me in

Showing 1-30 of 37

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About this app

Midea Air is one integrated app which published with Midea air category products; it is compatible with new version smart wifi module and connected with open cloud service. 1.  Simply Control Midea Smart Air products: Comfort, Efficiency, and Safety. 2. 3.  Remote Control: Obtain and Modify Your Home Air Quality Anywhere. 5.