TrialMax App Reviews

TrialMax App Reviews

Published by on 2026-05-08

🏷️ About: TrialMax from Signant Health is used for collecting data from patients and their caregivers in clinical trials of new medicines. TrialMax gives patients access to study specific questionnaires making it easy for the patients to fill them in wherever they go.


       


Is TrialMax App Safe to Use?

We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
49.3%

🫥 Neutral
44.0%

😎 Positive experience
6.7%

~ from Justuseapp.com NLP analysis of 97 combined software reviews.

Is TrialMax App Safe?
TrialMax App does not appear safe based on available data.
12/100

  Safety Analysis »»

Is TrialMax App Legit?
TrialMax App does not appear legitimate based on our analysis.
90.5/100



Summary of Customer Reviews (Takeaways): 💎

- Easy to download

- Worked for awhile the first time

- Worked once the second time



Read 10 Customer Service Reviews 😠💢

2.5 out of 5
How many failures does it take to fix it right!

I’ve had to download TrialMaxApp three times after two deletions because it worked for awhile the first time the failed, the second time it worked once then failed, it remains to be seen how it’ll do on this third download.

Broken App and poor support

Broken in 15.1 and no way to contact them other than phone number where you sit on hold forever.

Not compatible with iOS 15

Even after their critical update TrialMaxApp still hangs on the pin in iOS 15.

Useless

I accidentally deleted TrialMaxApp , and now it won’t let me back in.

Storage hog

Why does TrialMaxApp require my phone to have 0.5GB of spare storage in order to download a single yes/no question? It makes no sense.

Does Not Work

Enter passcode and nothing happens. How am I supposed to participate in this trial if TrialMaxApp doesn’t work?

Does not work

Loaded TrialMaxApp for a new trial on same device I had been using it on for18 months. I got the activation code in, changed password, went though training then left app. Later thatyesterday went to enter data, put in password and it froze just sat there for 6 minutes doing nothing. Call nohelp line and was told to reload so i did and then it says activation already used and wont let me in this is totally useless. Must be made by retarded chinese because a real person would goto the sign in page when an account already exists. They need to be shutdown forever, find something that works, made in usa.

Doesn’t work with iOS 15

I have to pick up an Android device from my testing coordinator because TrialMaxApp is broken on iOS 15, hanging when you enter your pin. Shameful for an app that is supposed to be used for critical medical testing.

Garwin Ho
2025-07-29

TrialMax is terrible! The app is always malfunctioning, and the support is not helpful at all! That is if you get a chance to communicated with them. Most of the time, support hangs up or has a heavy accent with lots of static/ background noise.

Angelo Ramirez
2021-06-25

I cannot open my trial max. It says "activation code". What is the activation code??



Is TrialMax App Safe? 🙏

TrialMax App does not appear safe based on available data. JustUseApp Safety Score for TrialMax App is 12/100.
This assessment is based on our NLP analysis of 97 user reviews. Combined with the app store average rating of 2.5/5.

Safety Analysis

61.6% of users say app is risky 🚨
61.6%

24.4% of users say app is safe 👍
24.4%

14% of users have some concerns ⚠️
14%


Is TrialMax App Legit? 💯

TrialMax App does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for TrialMax App is 90.5/100 .
This conclusion is based on analysis of 97 user reviews.

🔏 Privacy & Data Safety

TrialMax App collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
  • Data Not Linked to You:
    • User Content
    • Identifiers
    • Diagnostics



How was your experience with TrialMax App? Post a Review




Features

TrialMax gives patients access to study specific questionnaires making it easy for the patients to fill them in wherever they go.

Patients who participate in a particular clinical study get access to TrialMax for the duration of the study.

TrialMax from Signant Health is used for collecting data from patients and their caregivers in clinical trials of new medicines.

TrialMax, with its easy to use interface, will help make your participation in a clinical trial as easy as possible.

The app is activated with an activation code supplied by the care personnel conducting the clinical study.

  Contact Support
Developer:
CRF Health

Contact e-Mail: