Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of
your healthcare needs in one place. Within the app, you can: •
Find doctors and locations in your network and schedule appointments with
Listed below are our top recommendations on how to get in contact with MyBSWHealth. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyBSWHealth. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Baylor Scott and White Holdings
It’s been awhile since I’ve used this app, and I wanted to try and see where my blood lab results were versus where they are now (recently started to eat better and exercise and I’ve lost almost 30 lbs). I can’t see anything at all. When I log in, it gives me an ‘Error: 50’ message but continues through to the app. I can’t see anything. No messages, no due balance, nothing. The only things I see are ways to add pharmacies, and the nearest pharmacy to me. When I tried to Find Care, it let me search only to show me a glimpse of the search results, then glitch and make me have to restart the app to try again only for it not to work again. I even tried deleting the app and reinstalling, yet I get the same problem. I’m not sure what happened between the span I wasn't using this app, but it’s useless now. I really wish they would’ve left this app as it was. It was a great app that had a lot of information at your fingertips before and now it gives you absolutely nothing. I won’t be using this app anymore until I can actually use it again. For now, I’m deleting it from my phone. Very disappointed.
I have never had any issues with The doctors or nurses, clinic staff in back. My issue is with the front desk. Made an appointment because I wasn’t feeling well only to be told that I can’t be seen because I didn’t have copay. I asked to make the payment on Friday and was told I would have to reschedule, even offered to pay half. Asked it I could get dr note for work showing that I did come up here and was told no. No compassion at all in regards to patient health from front staff. Was told I had a bad debt for $41 when you look at the app it stated $0 balance and have been in office in past and NEVER was told about this so called balance. I asked if I could have my records sent to me and was told I would have to pay for them. My family will be finding another office!
We went to clinic. Dr referred us to hospital to give blood test. 5 days passed and one of the result was not ready yet. They told us that they forgot to examine blood samples for ESR. We tried to talk to doctor but we were asked to pay again for the visit. We wanted to see the test results and recommendation about the health problem. But they didn’t send us as an email. We went to clinic one more time and saw a nurse, discussed about test result, she did not know anything what the test results were about and the abbreviations stand for. She told us to wait and went back to ask to the doctor, than secretary told us that we can go now because nurse was not gonna say anything. We really disappointed. Overall we felt that they tried to get rid of us.
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