Contact WebMD: Symptoms, Rx, & Doctors

Listed below are our top recommendations on how to get in contact with WebMD: Symptoms, Rx, & Doctors. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WebMD: Symptoms, Rx, & Doctors. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of WebMD

Social Support and Contacts

• 
  By Rowanne101

  1

  medical terms/medications missing

  During 'intake' where you are laying out your symptoms WebMD also (wisely) asks for background info. Two items requested are medications taken and medical conditions known. These entries are a joke because so many legitimate answers are not available to choose from. These are very ubiquitous medications (such as Synthroid generally for hypo-thyroidism) and well-known conditions (e.g. Multiple Sclerosis - not under MS either). Only 3/13 of my medications are on the list to choose from even though only one is too new to be in the most current edition of the PDR (Physicians' Desk Reference; a list of drugs and info about them); all WebMD has to do is purchase rights to use the PDF as the source of their drug list. As for medical conditions if you simply offer a write-in option then assign someone to edit them all adding the legitimate ones to the official list you would solve that problem too. As it stands this app is useless.



• 
  By h2odancer

  1

  Beta symptom checker is horrible

  The Beta symptom checker is horrible. The symptom search doesn’t show all possible options (ie searching for Red doesn’t show anything about skin, but yet searching ‘Skin Red’ shows 8 options), so you have to spend additional time and get creative with finding search terms. Then on the ‘Enter your history’ screen, the current medications search doesn’t include some common medications (eg Effexor XR - antidepressant, chlorthalidone- diuretic). The past or current conditions also lacks common and not so common conditions. It doesn’t have any variation of GERD aka acid reflux or heartburn Searching for obese or obesity only brings up ‘Past obese surgery.’ Don’t roll out a new/Beta feature to general public if your list of values doesn’t even include very common conditions.



• 
  By Bri1122

  1

  Symptom checker updates = less accurate results

  I like the old version of the body especially for stomach pain there are tons of different stomach pain that can mean tons of different things wrong that may not even be stomach. For instance husband most likely having gas pain or gallbladder pain but the only related question to his pain was where in the stomach it didn’t follow the pqrs (pain position, quality what it feels like, radiation does it go some where else and severity 0-10) which is basic assessing that it should. And it used to do. So when pain in right upper corner is the only answer I can give as for the stomach pain and it brings stomach cancer as the number one. This was not a good change to a decent app.

1. Pulling issues faced by users like you is a good way to draw attention of WebMD: Symptoms, Rx, & Doctors to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a WebMD: Symptoms, Rx, & Doctors customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WebMD: Symptoms, Rx, & Doctors.