How to Cancel FamilyAlbum

How to Cancel FamilyAlbum

Written by on 2022-09-17

We have made it super easy to cancel FamilyAlbum - Photo Sharing subscription
at the root to avoid any and all mediums "mixi, Inc" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel FamilyAlbum?


Complete Guide to Cancel and Delete FamilyAlbum - Photo Sharing

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of FamilyAlbum to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel FamilyAlbum - Photo Sharing Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the FamilyAlbum (subscription) you want to review.
  3. Click Cancel.

How to Cancel FamilyAlbum - Photo Sharing Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on FamilyAlbum - Photo Sharing (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel FamilyAlbum - Photo Sharing Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the FamilyAlbum - Photo Sharing app and then click on "Cancel Subscription".

How to Cancel FamilyAlbum - Photo Sharing Subscription on Paypal:

To cancel your FamilyAlbum subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "FamilyAlbum - Photo Sharing" or "mixi, Inc" to cancel.

What to do if you Subscribed directly on FamilyAlbum's Website:

  1. Reach out to mixi, Inc - the company behind FamilyAlbum directly: Get all FamilyAlbum's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting mixi, Inc (the app developer) for help through the details of the app.

How to delete FamilyAlbum account:

  1. Reach out directly to FamilyAlbum via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check FamilyAlbum's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete FamilyAlbum - Photo Sharing from iPhone:

To delete FamilyAlbum from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold FamilyAlbum - Photo Sharing until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the FamilyAlbum - Photo Sharing app.

Delete FamilyAlbum - Photo Sharing from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose FamilyAlbum - Photo Sharing, » then click "Uninstall".


The best way to safely share and organize your family’s photos and videos. Unlimited storage, no ads, and it’s free! Now with 8 free photo prints every month. 3 Reasons to Start Your Album: 1) You’ll love it - YOUR MEMORIES ON DISPLAY. Show off your photos and videos in a way that’s both beautiful and intuitive. Everything is automatically sorted by month, complete with your child’s age. Just swipe the screen to go back in time! - UNLIMITED STORAGE. Back up all your memories for free. - STREAMLINED SHARING. No more sharing the same photo with five different group chats. All your photos, all your videos, all your favorite people, all in one place. - YOUR PRIVACY IS OUR PRIORITY. Your album is completely private. All content you upload to the app belongs to you, and it can only be viewed by you and the family and friends you invite. That also means the app is ad-free and we don't share your data with advertisers. Read more at - COMPILATION VIDEOS. The app automatically pieces together 1-second clips of your memories into short, touching movies. Tissues not included! - FREE PRINTS EVERY MONTH. Get 8 free photo prints delivered to your doorstep every month. You can also order photobooks, photo albums, and more—all from right within the app. - VISIBILITY CONTROLS. Decide what to show to the whole family and what to keep private between you and your partner. - IT’S ACTUALLY FREE. We make money two ways: (1) when you purchase a photobook or other product from the app and (2) when you register for our Premium service, which adds bonus features to our already-awesome free version. Don’t worry, we'll never show you ads or charge for features currently available for free. 2) Your family will love it - EASY TO USE. Our app is optimized to make viewing shared content easy. Family members that have trouble using other apps will have no trouble using this app. There’s also a browser version. - STAY CLOSE. this app is a great way to let distant loved ones feel included. But unlike messenger apps, there’s no pressure to react right away. That also means you don’t have to wait for a reason to share! 3) Your child will love it - BUILD THEIR STORY, PRIVATELY. Start a curated collection of photos, videos, and comments to look back on when they’re older—without compromising their privacy. What Users Are Saying: “Love it! Great way for family to see and not post on social media.” “Is AMAZING!! I love it!! I'm far away from my family and this is perfect so they can see my baby growing up” “This app is just so awesome! Easy to use and all of the family can see our little girl grow! A great way to share and be connected!” Awards: ・Mom’s Choice Awards Gold Recipient ・Official Webby Honoree for Best User Experience ・National Parenting Product Award (NAPPA) ・W³ Awards Gold Winner All the features listed above are FREE. You can also upgrade to our Premium service and unlock extra features for the whole family. With Premium, you can upload longer videos, upload from your computer, view photos/videos sorted by child, and write monthly journal entries. Plus, you’ll get more 1s Movie compilations, additional sharing options, free shipping, and more! To register, open the Settings tab and tap Premium. If you subscribe to Premium, it will automatically renew every month unless you disable automatic renewal at least 24 hours before your subscription ends. You can manage your subscription settings by visiting your account settings in the App Store. For more details, see the Terms of Use for our Premium service at *Please note that automatic renewal for Premium can only be canceled via the App Store. It can’t be canceled from within the app. this app Website - Privacy Policy - If you have any questions or concerns, please don’t hesitate to contact us at [email protected]

Reviews & Common Issues: 5 Comments

By bmast39

Love it, best of all the family sharing apps but one suggestion

I spent several hours trying a bunch of different types of these family sharing apps when our girl was born and this is the one I settled on. Although it has a cap of 3 min on videos (biggest con), it checks every other box better than all the competitors. I also love the “partner only” option, for those adorable pics that perhaps shouldn’t be circulated too widely. We’ve all been using it for four months and it’s excellent. My one suggestion (for now): When uploading pictures, i should be able to look at different folders within the photo app on my phone. For example, I often take 10 pics at a time and then favorite the one that is best. Then when I go to upload, I should be able to go to my “favorites” folder and select from there. As of now, all I can do is see my whole camera roll, which means that I have to curate the photos all over again. This should be an easy fix. Apps like Instagram have this feature.

By Emily Amason

Great app!

I’m loving this app so far. I love how it makes videos every few months that highlight certain pictures. I personally like that it doesn’t have the typical social media feel since I downloaded this app to get away from social media. It’s wonderful to not worry about which family members have been sent a picture or not, it’s all right there! I wish the pictures would stay where the are are not rotate through every time you open the app. Would also be nice to choose your own photo that stays at the top of the month. I don’t find it frustrating finding which pictures to upload since I don’t wait to load a bunch at one time. I like how you can see the relationship to the people who are commenting. Would be nice to have other family titles instead of “other”. Overall a great app and I’m super happy with it! I hope it stays away from social media feel because I love how it is now.

By Jewllllls

Easy to use

I love the layout of this app!! I tried out a few apps like this, but Family Album is by far the best. The uploads are quick, the format is so easy to use, and my family loves commenting on the pictures. This app is so cute!!! I’ve only thought about one thing I would change... I use this app for my side of the family, but my husband and I want to be able to share it with his side as well. Since our sides of the family are drastically different, we don’t want to add members of both sides, because no one would comment or there might be competition between the grandmas... I wish there was a way to have the same pictures and videos shared with specific groups of people, to where they can’t see each other’s comments. This might be a weird request, but for families who have contrasting personalities between in-laws, this would be very helpful!

By TheBumbliestBee

The most worthwhile app on my phone

I’ve never taken the time to write a review for an app before, but this is hands down my favorite app. It’s wonderful having all the family photos in one place and it’s easy enough to use that all three generations of our family can do it. I really love that it stores good quality videos, whereas when we text them to our family they get distorted or pixelated. It also makes us feel closer to our family because we can share stuff daily so even our family states away know how our kids are growing up. It’s also nice to be able to share as much of our photo library without bombarding everyone with texts of them. My dad, who is not very tech savvy nor a big user of smart phones, constantly brings up how much he loves this app and how much joy it brings him daily. Honestly, I recommend it to anyone and everyone.

By Copperheadroadmomma

I love this app!!

I was looking for a way to share photos of our newborn with the entire family- but let’s be honest who really has time to be texting the same picture over 10 times because no one likes being part of a group message? And not to mention EVERYONE asking for new pictures all the time!! This app makes it so easy to just upload your pictures and everyone gets the notification there’s new photos. I love how people can comment on them and even add their own pictures if you allow it! Such an awesome app I’m so happy it exists, we aren’t social media users and I didn’t want my baby to have a social media footprint before they are old enough to make the decision on their own. Thank you for making this app!!!!!

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