How to Cancel Lensa

How to Cancel Lensa

Written by on 2022-03-28

We have made it super easy to cancel Lensa: Photo Touch Up & Blur subscription
at the root to avoid any and all mediums "Prisma labs, inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Lensa: Photo Touch Up & Blur

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Lensa to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Lensa: Photo Touch Up & Blur subscription at the root to avoid any and all mediums "Prisma labs, inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Lensa: Photo Touch Up & Blur Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Lensa (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Lensa: Photo Touch Up & Blur, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Lensa: Photo Touch Up & Blur Subscription on your Android device

To cancel Lensa subscription on Android, you need to realize that deleting the Lensa app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Lensa: Photo Touch Up & Blur subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Lensa subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Lensa?

Removing card details from Lensa if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Lensa from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Lensa: Photo Touch Up & Blur or any other website using your Justuseapp card.
  5. Cancel the Lensa subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Lensa directly. Get their Contact info →


How to Cancel Lensa: Photo Touch Up & Blur Subscription on a Mac computer.

To cancel Lensa subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Lensa: Photo Touch Up & Blur app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Lensa: Photo Touch Up & Blur Subscription on Paypal.

To cancel your Lensa subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Lensa: Photo Touch Up & Blur" or "Prisma labs, inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Lensa: Photo Touch Up & Blur.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Lensa's website?

Here's how to cancel your Lensa subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Lensa's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Lensa's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Prisma labs, inc. (the app developer) for help through the details of the app.

How to delete Lensa account

You might have created an account on Lensa during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Lensa via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Lensa's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.



Bonus: How to Delete Lensa: Photo Touch Up & Blur from your iPhone or Android.


Delete Lensa: Photo Touch Up & Blur from iPhone.

To delete Lensa from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Lensa: Photo Touch Up & Blur until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Lensa: Photo Touch Up & Blur app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Lensa: Photo Touch Up & Blur from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Lensa: Photo Touch Up & Blur, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Lensa?

Our crowdsourced data from Lensa and Justuseapp users, shows that it is Very Easy to cancel a Lensa subscription.

If you haven't rated Lensa cancellation policy yet, Rate it here →.



What is Lensa: Photo Touch Up & Blur?

Lensa is a brand new way of making your selfies look better, than you could have ever imagined. Forget about conventional filters and photo editing tools. We bring you the simplest, yet the most practical mobile app to date for perfecting your selfies on the go. So, if there’s anything you think should be corrected in your selfie, you now have this amazing, simple app to help you. PERFECT YOUR FACE SKIN • Get rid of bumps, lines or other annoying features on your face; • Make your skin look smooth and perfect; • Highlight your face to make it the center of the shot; • Blur out the background. MAKE YOUR EYES IMPECCABLE • Get rid of the eye bags with a single slide; • Emphasize on your eyes by adding contrast to them; • Thicken your eyebrows by moving the slider to the necessary point. BRING YOURSELF INTO THE SPOTLIGHT • Add depth to your selfie via lens correction; • Enliven your lips and make them brighter and fuller; • Adjust the perfect lighting to your selfie shot. ADJUST THE BACKGROUND • Slide through the background blur and depth; • Make it perfectly matching to your portrait; • Add dynamics to your selfie by setting the background in motion with just one slider move; • Add a Petzval lens effect to make sure you are the star of your own shot. EXTRA PERKS • Use Auto Adjust to let the app do everything for you, if you don’t have time; • Increase or decr...



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Comments


  • By Tamalika Das

    Hi ..I cancelled the subscription but my credit card was charged £28.99..can I get the refund please..




  • By Tina

    I cancelled my trial today and my credit card was charged today.

    I am in need of a refunds. ASAP




  • By Dione

    I WANT MY MONEY BACK. I ACCIDENTALLY DOWNLOADED THIS APP AND IT CHARGED MY CARD. I WANT AND NEED MY MONEY BACK RIGHT NOW. I CANCELLED AS SOON AS I REALIZED WHAT HAPPENED.




  • By Equiya Agyeiwaa

    I WANT MY MONEY BACK. I ACCIDENTALLY SUBSCRIBED TO THIS APP AND IT CHARGED MY CARD. I WANT AND NEED MY MONEY BACK RIGHT NOW. I CANCELLED AS SOON AS I REALIZED WHAT HAPPENED.
    AND I HAVENT BEEN REFUNDED YET





Reported Issues: 8 Comments

By Equiya Agyeiwaa
Aug 08 2022

I WANT MY MONEY BACK. I ACCIDENTALLY SUBSCRIBED TO THIS APP AND IT CHARGED MY CARD. I WANT AND NEED MY MONEY BACK RIGHT NOW. I CANCELLED AS SOON AS I REALIZED WHAT HAPPENED.
AND I HAVENT BEEN REFUNDED YET



By Dione
Aug 08 2022

I WANT MY MONEY BACK. I ACCIDENTALLY DOWNLOADED THIS APP AND IT CHARGED MY CARD. I WANT AND NEED MY MONEY BACK RIGHT NOW. I CANCELLED AS SOON AS I REALIZED WHAT HAPPENED.



By Linda
Jul 01 2022

I never agreed to pay for this app and deleted it off my screen when I saw the app has a cost. Do not charge me.



By Sherrie Dickinson
Jan 21 2022

Yes I was charged money for a subscription I didn’t want. I believe that they intentionally make it thus was to take your money. I want a refund asap! Don’t be scammed by this app! It is designed to take your money, tell your friends and if you have trouble getting your money back call the FCC and lodge a formal complaint!



By C
Dec 30 2021

Trying to cancel the free trial and there’s not an option to do so. How do I cancel this?????



By Michelle Regno
Oct 30 2021

This app is ridiculous and not good at all!!!!! It is never ever helpful and not even competitive compared to free editing apps. I accidentally pressed subscribed and I was charged a huge amount for 1 year subscription for a super ugly app! Sorry for the language, but I am so frustrated with this nonsense.



By Thidaporn
Jan 03 2021

Hi there,
I accidentally press to use your apps but I don’t want to. How can I cancel and get my money back? Please help me?



By Chris
Dec 24 2020

I try to cancelled my subscription but cannot see anything when going through iPhone apps settings. Is that means I no longer have a subscription?





Have a Problem with Lensa: Photo Touch Up & Blur? Report Issue

Leave a comment:



Why should I report an Issue with Lensa: Photo Touch Up & Blur?

  1. Pulling issues faced by users like you is a good way to draw attention of Lensa: Photo Touch Up & Blur to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Lensa: Photo Touch Up & Blur customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lensa: Photo Touch Up & Blur.


User reviews of Lensa


  • By ccharlee10
    5

    Buy it!!!

    I don’t even write reviews... but I feel like this should be shared!! This app makes your pictures light and airy without looking over edited. I’m self conscious about some of my physical features and this app helps clear skin and brighten eyes, etc without over doing it so that you still look like you... just with airbrushed makeup. The filters are super cute and just add a nice color. I’m happy with the $40 I spent. If you like to edit pics and play around with that kind of stuff; it’s well worth the price!!



  • By Dillasaysgo
    5

    Pure magic!! No other app comes close.

    Use this app daily and sometimes when I don’t even need to. It’s extremely addicting. Very easy to use and understand. There are zero “bad shots” with this app. Period. It’s ability to edit every shot with the finest of details is nothing less than amazing. I cannot see many people being disappointed with this app. Just flawless!!



  • By sjarvis
    5

    Best I’ve seen yet

    This app allows me to make my photos look like professional photos. It’s worth every penny. I’m a big selfie person and now they all come out looking amazing. I don’t totally alter the way I look because I want to still look like me but this allows me to make corrections when my pictures come out too dark of if my eyes look red. I love the blur background feature.



  • By unsuperwoman
    5

    Wonderful but I would love an extra updates

    I love this app , easy editing just one thing is I’m not able to adjust the background area where I wanted to be blurred!!! It would be great if u made an option to able adjusting the background blurring areas. Thanks



  • By A_lyssia
    4

    Best editing app, get it!

    I know this long but please read! I just wanted to say that this is a good app to use to edit your pictures. It has different cool features like blurring the background, lighting the picture, flipping the picture, filters, darken your eyebrows, make your nose smaller, and more. My favorite is the autocorrection where it edits your picture for you! I’d give this a 5, but I hate the subscriptions. Seriously, 5 free photos?! lol I can buy a 1000 dollar phone but I don’t do subscriptions. Sorry, that’s something I don’t agree on. At least disable some of the features, not the edits of our pictures. Thanks




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