delete my devolo

How to Delete my devolo

Published by devolo AG

We have made it super easy to delete my devolo account and/or app.


Guide to Delete my devolo

Things to note before removing my devolo:

  1. The developer of my devolo is devolo AG and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like devolo AG holding their data to delete it. The law mandates that devolo AG must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that devolo AG delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete my devolo account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to my devolo via Justuseapp. Get all Contact details →

Option 2: Visit the my devolo website directly Here →

Option 3:   Contact my devolo Support/ Customer Service:

  1. 38.1% Contact Match


How to Delete my devolo from your iPhone or Android.


Delete my devolo from iPhone.

To delete my devolo from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold my devolo until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the my devolo app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete my devolo from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose my devolo, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with my devolo? Report Issue

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What is my devolo?

!! Important note for devolo Home Control users !! Please use our new "devolo Home Control" app to setup and control devolo Home Control, the first do-it-yourself smart home. my devolo This app is the central controller for your individual home network. Download this app and configure your in-house powerline data connections in an easy way. A one-time, at no charge registration with your email address is sufficient to enjoy all benefits. Please note: You can only use this app with one of the following products: - dLAN® LiveCam or - dLAN® 500 AV Wireless+ or - dLAN® 500 WiFi or - dLAN® 550 WiFi or - dLAN® 1200+ WiFi ac dLAN® LiveCam: The dLAN® LiveCam gives you an eye on your home at all times. Ensuring the safety of your house, children or pets – you're always up to date, even when on holiday or at work. By calling up the dLAN® LiveCam app video in real time, you can see exactly what’s happening in front of the camera at all times. Together with a devolo ID you have all possi...



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