How to Cancel myCigna

How to Cancel myCigna

Written by on 2022-09-14

We have made it super easy to cancel myCigna subscription
at the root to avoid any and all mediums "Cigna Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate myCigna's Cancelation Policy


Complete Guide to Cancel and Delete myCigna

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel myCigna subscription at the root to avoid any and all mediums "Cigna Corporation" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel myCigna Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on myCigna (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for myCigna, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel myCigna Subscription on your Android device

To cancel myCigna subscription on Android, you need to realize that deleting the myCigna app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the myCigna subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your myCigna subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel myCigna Subscription on a Mac computer.

To cancel myCigna subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the myCigna app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel myCigna Subscription on Paypal.

To cancel your myCigna subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "myCigna" or "Cigna Corporation" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to myCigna.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on myCigna's website?

Here's how to cancel your myCigna subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into myCigna's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all myCigna's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Cigna Corporation (the app developer) for help through the details of the app.

How to delete myCigna account

You might have created an account on myCigna during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to myCigna via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete myCigna from your iPhone or Android.

Delete myCigna from iPhone.

To delete myCigna from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold myCigna until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the myCigna app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete myCigna from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose myCigna, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete myCigna?

Our crowdsourced data from myCigna and Justuseapp users, shows that it is Unrated to cancel a myCigna subscription.

If you haven't rated myCigna cancellation policy yet, Rate it here →.

What is myCigna?

The this app app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure this app mobile app. Features available are based on the coverage you have with Cigna. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More...

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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

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User reviews of myCigna



    Love this app! My favorite part is that it makes it so easy to review recent claims: I can choose parameters for what I want to review. For example, I can choose to review only medical claims for me in the last 30 days. Or I can review only dental claims for my daughter within the last 90 days. I can further specify only paid claims, or those that were denied, being processed, being appealed, or have been adjusted, etc. I also love that I can "Live Chat" if I have a question. Three suggestions for improvement: 1. Make "Live Chat" available 24/7 (or see #2) 2. Allow me to send a message/ask a question to be answered by customer service via return message the next day. 3. Allow me to see status of requests for pre-certification/preauthorization. For example, after my doctor submits a request, I'd like to be able to see if it was received, if it's under review, whether or not the request was approved or denied, and the reason for that decision. Thank you Cigna!

  • By BlitzKreig999

    Good to be with Cigna

    I have never been (more) satisfied with an insurance company. The coverage I’m getting and the service supplied has been the best and more than I’d expected. Plus, all the online tools and mobile apps available make working with the organization and then with the doctors easier, more effective, more accessible than ever before. Being able to track my claims, out-of-pocket and coverage areas through the mobile app make everything so much easier and allows me to have all my needs met right in my pocket.

  • By jdeste200

    A+ Service

    I recently used the Cigna Ap and took advantage of the virtual appointment via Skype. My primary care physician did not have any appointments available and I had poison ivy rapidly spreading. I was able to connect with a physician via phone and send pictures of my symptoms, and they were able to review and provide me with a prescription called directly into my pharmacy. Not only did I not have to wait to be seen, but I had the script in hand within an hour. I highly recommend Cigna and their services as this was tremendously helpful.

  • By 256=23

    Love the convenience

    I find this app to be one of the top 5 apps ever created. Almost everything I need to know about my insurance is right here. Love the convenience of looking up providers and tell my doctor what facility I want to use based on coverage, it has saved me thousand of dollars on procedures. One thing I would like to see added is physician credentials - for example where did they go to school and when, it is important to me because not all doctors are created equal and education matters a lot! Good job Cigna keep it up.

  • By hodg3podg3

    Great overall but no iPad version?

    I think the overall usability and feature set of this app is solid and actually excels in certain areas - namely in terms of simplicity and being intuitive to navigate. The only issue I have is that I’m using my iPad Pro and have to work with the iphone-sized user interface... certainly not an issue in terms of usability and I’m sure most wont even notice this. I do expect, however, a company as large and with as deep of pockets/resources to be at the forefront of said technology and form factors. I can look past such oversights with small, independent developers but Cigna? Judging by the number of apps you’ve got on the App Store, I can only assume you’ve got plenty of talented devs at your disposal. Ensure you’re delivering a best-in-class user experience for all form factors and I’ll gladly change my review accordingly. All minor griping aside, nice job on this one. Keep up the good work.

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