How to Cancel Xfinity WiFi Hotspots

How to Cancel Xfinity WiFi Hotspots

Written by on 2022-01-19

We have made it super easy to cancel Xfinity WiFi Hotspots subscription
at the root to avoid any and all mediums "Comcast Cable Communications" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Xfinity WiFi Hotspots's Cancelation Policy


Complete Guide to Cancel and Delete Xfinity WiFi Hotspots

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Xfinity WiFi Hotspots to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Xfinity WiFi Hotspots subscription at the root to avoid any and all mediums "Comcast Cable Communications" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Xfinity WiFi Hotspots Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Xfinity WiFi Hotspots (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Xfinity WiFi Hotspots, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Xfinity WiFi Hotspots Subscription on your Android device

To cancel Xfinity WiFi Hotspots subscription on Android, you need to realize that deleting the Xfinity WiFi Hotspots app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Xfinity WiFi Hotspots subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Xfinity WiFi Hotspots subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Xfinity WiFi Hotspots Subscription on a Mac computer.

To cancel Xfinity WiFi Hotspots subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Xfinity WiFi Hotspots app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Xfinity WiFi Hotspots Subscription on Paypal.

To cancel your Xfinity WiFi Hotspots subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Xfinity WiFi Hotspots" or "Comcast Cable Communications" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Xfinity WiFi Hotspots.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Xfinity WiFi Hotspots's website?

Here's how to cancel your Xfinity WiFi Hotspots subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Xfinity WiFi Hotspots's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Xfinity WiFi Hotspots's contact details here

  2. Visit the website of Xfinity WiFi Hotspots. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Xfinity WiFi Hotspots account

You might have created an account on Xfinity WiFi Hotspots during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Xfinity WiFi Hotspots via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Xfinity WiFi Hotspots's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Xfinity WiFi Hotspots from your iPhone or Android.

Delete Xfinity WiFi Hotspots from iPhone.

To delete Xfinity WiFi Hotspots from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Xfinity WiFi Hotspots until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Xfinity WiFi Hotspots app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Xfinity WiFi Hotspots from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Xfinity WiFi Hotspots, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Xfinity WiFi Hotspots?

Our crowdsourced data from Xfinity WiFi Hotspots and Justuseapp users, shows that it is Unrated to cancel a Xfinity WiFi Hotspots subscription.

If you haven't rated Xfinity WiFi Hotspots cancellation policy yet, Rate it here →.

What is Xfinity WiFi Hotspots?

Xfinity WiFi Hotspots are the largest, fastest on-the-go WiFi network in the nation, so there is always a hotspot where you need it most. Xfinity WiFi Hotspots are included with your Xfinity Internet service for no additional charge. Stream what you love around town, all while saving on your mobile data plan. Now, the Xfinity WiFi Hotspots app will notify you to install the latest security profile when it’s available to improve your safety and privacy while using Xfinity WiFi hotspots around town. Features: • Stay connected at millions of hotspots nationwide • Automatically create an Xfinity passpoint profile • Automatically create Xfinity 802.1x profiles to connect to secure hotspots where available • Helps iOS automatically connect to Xfinity WiFi hotspots, including secure hotspots where available • Easily locate all near by Xfinity WiFi hotspots with the "Near Me" function • View maps and lists of hotspots, with walking and driving directions • Create and save your favorite hotspots for easy reference later • View the business name of hotspot locations and filter by business category • Download hotspot locations for offline use Requirements: • A WiFi enabled device running iOS 12.0 and up • Xfinity Internet service (Performance tier and above) • Xfinity ID Xfinity Internet customers: Look up your existing Xfinity ID (email, mobile phone, or username): Reset your Xfinity password: Comcast Business Internet customers:...

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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 1 Comments

By Jesus Rose
Dec 12 2021


Thanks for the information. It's a very good and informative post. Hope I will visit your site again for your new update. Thanks to my friend who recommended to see this site.

Jesus Rose

Have a Problem with Xfinity WiFi Hotspots? Report Issue

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Why should I report an Issue with Xfinity WiFi Hotspots?

  1. Pulling issues faced by users like you is a good way to draw attention of Xfinity WiFi Hotspots to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Xfinity WiFi Hotspots customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xfinity WiFi Hotspots.

User reviews of Xfinity WiFi Hotspots

  • By JCTDawg

    Can’t log in (fixed)

    I downloaded this app after someone showed it to me (I am a Comcast/xfinity customer), interested in where the nearest hotspots were, but it won’t even let me log in. I type in my email, password, and device name, hit the login button, and the app immediately crashes. Have tried probably 20 times with the same result. Have also tried uninstalling and reinstalling with the same issue. Will change my review once this gets fixed. UPDATE: I tried logging in without putting in a device name, and that happened to work. Weird solution, but hope it can help someone else out there with the same problem.

  • By Sir1SER

    Don't hate!

    I love this app. I have an internet only iPad and so does my mom. This is great for use when I am out and about. It does not work everywhere but it does work out in the field. I don't use it often and but it has been very helpful when it worked when I needed it to. Think about it. I often say "Well your pad won't work here, only at home." Then I remember this app and I say "Wait! I can get us on the internet here!" And bam! There is service! It is not perfect but it is very useful.

  • By TunaFish#5


    Provides a great convenience with WiFi access when I’m away from my home WiFi. Still, though, it’s balky: Case 1: my iPhone WiFi locks on to some Xfinity network without gaining me WiFi access, nor releasing the WiFi receiver to access other in-range familiar networks. Case 2: I walk out of range of an Xfinity network but — between iOS & Xfinity — the iPhone receiver is bound & determined to not give up on that network in favor of some stronger signal. I also wish xfinity had a better network naming convention so it would be clear which networks were public access & which weren’t, w/o me manually having to make the iPhone try each xfinity network in sequence.

  • By Original_Macbird

    Xfinity Hotspots needs a Data Quality Agent

    The app is good in that it allows you to find and sign into the rising number of hotspots. The problem is that the wifi connects automatically and to avoid this on an iOS phone or pad, you have to turn off wifi in the main settings area, mark that particular hotspot as "ask to join" and then turn wifi back on. It connects even if the signal is very weak and/or slow compared to your LTE data. The app or Apple needs an agent to compare the two data streams and choose the one that is strongest and fastest. Without this, the connect is a real pain in the antenna trying maintain your usage.

  • By *R*S*S*


    Two stars above in Lou of the last two weeks being the most horrible use of this hotspot finder app especially in Nashville and surrounding suburbs. The app would Constantly ask for password and 90% of the time a dialog box would ask what network I would choose the network that they say is legitimately Xfinity Id Press expanding and a dialog box would drop down saying unable to join Hotspot and occasionally it would hook with him unsecured network such as xfinitywifi or cable wifi. I very much rely heavily on my Xfinity Wi-Fi service since I am in a rideshare program. Therefore since I employee Xfinity to be my Wi-Fi and hotspot provider I will be updating hopefully tomorrow with much positive review. Because I deleted the app reinstalled everything from soup to nuts I assume it's been fixed since an update immediately followed the re installment. I need reliability, period. Respectfully, RSS

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