How to Cancel Xfinity My Account

How to Cancel Xfinity My Account

Written by on 2022-01-19

We have made it super easy to cancel Xfinity My Account subscription
at the root to avoid any and all mediums "Comcast" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Xfinity My Account's Cancelation Policy


Complete Guide to Cancel and Delete Xfinity My Account

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Xfinity My Account to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Xfinity My Account subscription at the root to avoid any and all mediums "Comcast" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Xfinity My Account Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Xfinity My Account (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Xfinity My Account, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Xfinity My Account Subscription on your Android device

To cancel Xfinity My Account subscription on Android, you need to realize that deleting the Xfinity My Account app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Xfinity My Account subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Xfinity My Account subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Xfinity My Account?

Removing card details from Xfinity My Account if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Xfinity My Account from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Xfinity My Account or any other website using your Justuseapp card.
  5. Cancel the Xfinity My Account subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Xfinity My Account directly. Get their Contact info →

How to Cancel Xfinity My Account Subscription on a Mac computer.

To cancel Xfinity My Account subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Xfinity My Account app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Xfinity My Account Subscription on Paypal.

To cancel your Xfinity My Account subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Xfinity My Account" or "Comcast" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Xfinity My Account.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Xfinity My Account's website?

Here's how to cancel your Xfinity My Account subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Xfinity My Account's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Xfinity My Account's contact details here

  2. Visit the website of Xfinity My Account. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Xfinity My Account account

You might have created an account on Xfinity My Account during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Xfinity My Account via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Xfinity My Account's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Xfinity My Account from your iPhone or Android.

Delete Xfinity My Account from iPhone.

To delete Xfinity My Account from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Xfinity My Account until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Xfinity My Account app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Xfinity My Account from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Xfinity My Account, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Xfinity My Account?

Our crowdsourced data from Xfinity My Account and Justuseapp users, shows that it is Fairly Hard to cancel a Xfinity My Account subscription.

If you haven't rated Xfinity My Account cancellation policy yet, Rate it here →.

What is Xfinity My Account?

The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want. Billing • Check your balance, view your bill history, and pay your bill using a bank account, credit card or Apple Pay • Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox Manage Your Account Information • View your channel lineup • View and edit your account information, such as your contact phone number, password and email address • Look up or change your Xfinity ID • View information about your internet usage • View your Comcast Digital Voice number Setup and Troubleshooting: • View or personalize your WiFi name and password • Refresh your X1 TV box and troubleshoot your Xfinity devices • Check the connection status of your devices and get updates on service outages • Use the Xfinity assistant to ask questions and get help • Set up your remote to control all of your entertainment Appointments • Check the status, reschedule or cancel your service appointment • Find out your tech’s estimated time of arrival Contact Us • Request a call back from an Xfinity representative • Find the nearest Comcast Service Center • Learn more about 'D...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Xfinity My Account? Report Issue

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Why should I report an Issue with Xfinity My Account?

  1. Pulling issues faced by users like you is a good way to draw attention of Xfinity My Account to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Xfinity My Account customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xfinity My Account.

User reviews of Xfinity My Account

  • By Sissy Townsend Ma

    Comcast Review

    I would like to say that the customer service is excellent. I got behind in my payment by one month. Now. I only get internet. Because of the high cost in cable I can not afford all the amenities Comcast has to offer it’s just not in my budget. But small story short. I got shut off. I called them explained my situation to customer service. They turned my internet back on and said when you get paid please pay this amount and your service will continue. I was in shock. See I’m on a bye-weekly pay period. And I told them this they still turned it back on that day. I had my internet back on with in ten minutes. We need more company’s like this that have a heart and know that times are tough. And to give us hard working people a chance. I thank you very much. God Bless each and every one of you that work at Xfinity (Comcast).

  • By Thress

    Great app and great company!

    I am rating this app a full 5 for convenience, ease of use, clarity, and ability. Now as for company behind the app I support fully too and I know someone can potentially say negative things about anyone or anything but I tel you liking at what other friends and family are paying for the comparable services elsewhere Comcast is giving a great deal for the services AND reliability of their product. I appreciate all the care taken into making a great product and trying to give it as affordably as possible to make money but not squeeze too unbearably bad on us the customer. It’s easy to say it’s a high price, but then I can say anything is too high... I’m just glad I have access to the more affordable and better services through Xfinity!

  • By DhazARemdy

    Best alternative out there

    Hey Folks, I've been on this service since 1994 in my area. The outages have been few, usually due to a car hitting a node or a pole. The technology has improved and speeds are better. My bill is crazy like many and the sports package is heavily pushed. I'm a Sci-Fi guy and look forward to when a selective menu allows to pick the services you want and pay that rate. This allows you to have some control over your billing and improve the reviews I recently read. This move would slightly dip the Comcast profit at first but the number of consumers would double and their bottom line will improve. I'm not sure if anyone from the company actually reads these reviews? I do know that happy customers will equal a happy company. I have 30 years of experience that proves that statement. Finally, for the phone app.. could you make sure each page has a back button or a window control. Sometimes the links take you to a dead end with no route back except to reload the app. Thanks XFinity for services better than the alternatives of dish and old phone lines!

  • By bethy801

    Most functional app for internet issues

    I completely recommend having this app if you have Xfinity internet. The app can remotely restart your modem, provides troubleshooting guides, outage maps, many more resources and if that doesn’t help you can directly chat with a real person. I’m not too great with this stuff myself so I love having someone being able to help me out. They always resolve the issue! My only advice would be to download the app before you ever have any issues. Obviously if your internet is out and you’re stuck trying to download the app on your data it may take longer or in my case where the service is so slow may not even download.

  • By JoelStickney

    Wonderful app

    The call scheduling feature is the best idea, but I’m removing a single star for not allowing pauses in the phone number field (despite pauses literally being a button available to type since it uses the standard dial pad input field) because that means I can’t use this for my work account, only personal. Once they remove the restriction to use commas (pauses) on the call scheduler (super simple to do) or add extension support in some other way - I’ll add the last star since that’s the only thing this app is missing in my opinion, it’s perfect otherwise. MAYBE, a way to switch between accounts would be cool so I could help my mother with hers (like restarting her modem from the app ALWAYS fixes her issues), and then I’d switch to business to pay the bill and back to my personal. That’s my wishlist at least.

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