How to Cancel Expensify

How to Cancel Expensify

Written by on 2022-02-03

We have made it super easy to cancel Expensify: Receipts & Expenses subscription
at the root to avoid any and all mediums "Expensify, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Expensify: Receipts & Expenses

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Expensify to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Expensify: Receipts & Expenses subscription at the root to avoid any and all mediums "Expensify, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Expensify: Receipts & Expenses Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Expensify (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Expensify: Receipts & Expenses, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Expensify: Receipts & Expenses Subscription on your Android device

To cancel Expensify subscription on Android, you need to realize that deleting the Expensify app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Expensify: Receipts & Expenses subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Expensify subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Expensify?

Removing card details from Expensify if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Expensify from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Expensify: Receipts & Expenses or any other website using your Justuseapp card.
  5. Cancel the Expensify subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Expensify directly. Get their Contact info →



How to Cancel Expensify: Receipts & Expenses Subscription on a Mac computer.

To cancel Expensify subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Expensify: Receipts & Expenses app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Expensify: Receipts & Expenses Subscription on Paypal.

To cancel your Expensify subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Expensify: Receipts & Expenses" or "Expensify, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Expensify: Receipts & Expenses.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Expensify's website?

Here's how to cancel your Expensify subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Expensify's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Expensify's contact details here

  2. Visit the website of Expensify. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Expensify account

You might have created an account on Expensify during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Expensify via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Expensify's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete Expensify: Receipts & Expenses from your iPhone or Android.


Delete Expensify: Receipts & Expenses from iPhone.

To delete Expensify from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Expensify: Receipts & Expenses until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Expensify: Receipts & Expenses app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Expensify: Receipts & Expenses from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Expensify: Receipts & Expenses, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Expensify?

Our crowdsourced data from Expensify and Justuseapp users, shows that it is Very Easy to cancel a Expensify subscription.

If you haven't rated Expensify cancellation policy yet, Rate it here →.



What is Expensify: Receipts & Expenses?

Scan receipts, track business and personal expenses, and book travel all in one app. Download Expensify today and join millions of people worldwide managing their spend stress-free. Unlimited receipt scanning: Snap a photo of any receipt and Expensify’s SmartScan technology captures the details. Better yet, get the Expensify Card and say goodbye to receipts forever. Corporate card purchases: Just swipe the Expensify Card and your expenses are done. Add the card to your Apple Wallet for contactless payments. Expense management: Expensify codes and submits business expenses for easy approval, next-day reimbursement, and automatic sync with accounting software. Travel booking: Concierge books your flights, hotels, and cars for you in one simple chat. It’s a 24/7 corporate travel assistant that learns your preferences on the go. Additional features include: Multi-level approval workflows Mileage tracking Automatic credit card import Corporate card reconciliation Per diem support Candidate reimbursement Receipt integrations (Uber, Lyft, Hotel Tonight, Grab) Accounting integrations (QuickBooks, Xero, NetSuite, Sage Intacct, and more!) PCI-compliant security Configurable policy rules Custom report exports Advanced tax tracking Delegated access Multi-level coding Automatic currency convertor SAML SSO Awards: - Preferred expense solution - AICPA and CPA.com - Top 50 Finance Products - G2 - Editors' Choice - PCMag - Winner, Readers' Choice Awards - CPA Practice Advisor - Innovati...



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Have a Problem with Expensify: Receipts & Expenses? Report Issue

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Why should I report an Issue with Expensify: Receipts & Expenses?

  1. Pulling issues faced by users like you is a good way to draw attention of Expensify: Receipts & Expenses to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Expensify: Receipts & Expenses customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Expensify: Receipts & Expenses.


User reviews of Expensify


  • By Zens7s
    5

    Easy to use and Excellent Customer Service

    I started using Expensify to track my solo expenses for tax purposes. It’s such an easy to use product that I have been able to toss out all the paper based work that took up a large amount of time every month. At some point, I was switched to a lower priced plan that was a better fit for any person who is just tracking and not submitting for reimbursement. I had mistakenly applied a group policy setting and was actually paying twice for the app. The Customer Service person/“Consierge” was extremely helpful in fixing the situation. It was resolved easily and without any added stress. So any app that works well, saves me time, and has great customer support when needed is a thumbs up in my book!



  • By kippy andernutz
    5

    Biggest improvement to my quality of life since the smartphone

    I’m a career management consultant - travel weekly, sometimes to different clients over the course of a week. Most but not all of my expenses are billable. And I am one of the owners of the firm, so I’m involved in submitting expenses for reimbursement, approving others’s expenses for reimbursement, invoicing, bookkeeping - the whole process. We started using Expensify a year ago, moving away from the receipt + tape method to 100 percent digital scanning. While we don’t use Expensify for invoicing (super buggy to re-bill expenses through Expensify), it nonetheless has streamlined our entire process, improved accuracy, and saved considerable time and frustration for everyone. Highly recommend!



  • By PaulR1999fr
    5

    Great assistant. Couple of changes recommended.

    I’m a sole practitioner with a lot of small travel expenses. Expensify gets rid of the paper and data entry hassle completely. I love that. I would like to see 2 improvements. 1. The ability to add a handful of custom expense categories in addition to “other”. 2. Smartscan always puts an expense in the report that is first in the list. However I have multiple reports open in parallel and this means the expense is almost always put in the wrong report and I have to change 50 entries to get them in the proper report. This is a recent change to Expensify that I hate. A year or two ago the expenses were auto-filed in the report that was most recently active which was better.



  • By Mousey2232
    5

    Administrator in Higher Ed

    So far so good!! The last couple of years I have struggled to manage keeping my receipts together. This year was no different. October 15th was my deadline to file taxes and I stressed the entire weekend trying to find receipts. Effective yesterday I made a commitment to using more effective tools and as I looked for something to help me manage expenses Expensify came highly rated. Actually it was the number one. So far so good. I have uploaded two receipts and categorized them already. I am only using the free version right now but I’m almost certain I will be paying the fee to continue its use.



  • By Geemonroe
    4

    Do not update! App does nothing but crash now

    I was able to use the app after the latest revision for a whole of one expense, and now it does nothing but crash. On the latest iOS it does that weird thing where you can see the screen image while sliding between different apps that are open, but once selected it crashes and or blanks out and returns you to your phone’s home screen. Cannot comment about the latest updates changes within the app due to it now being completely unusable. **********UPDATE ************ Problem fixed, love the improvements. Only 4 stars due to annoying header notifications every time and expense or report is created or updated.... these just get in the way and stall you work flow.




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