How to Cancel QQ

How to Cancel QQ

Written by on 2022-03-31

We have made it super easy to cancel QQ subscription
at the root to avoid any and all mediums "Tencent Technology (Shenzhen) Company Limited" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate QQ's Cancelation Policy


Complete Guide to Cancel and Delete QQ

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of QQ to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel QQ subscription at the root to avoid any and all mediums "Tencent Technology (Shenzhen) Company Limited" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel QQ Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on QQ (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for QQ, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel QQ Subscription on your Android device

To cancel QQ subscription on Android, you need to realize that deleting the QQ app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the QQ subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your QQ subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel QQ Subscription on a Mac computer.

To cancel QQ subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the QQ app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel QQ Subscription on Paypal.

To cancel your QQ subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "QQ" or "Tencent Technology (Shenzhen) Company Limited" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to QQ.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on QQ's website?

Here's how to cancel your QQ subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into QQ's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all QQ's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Tencent Technology (Shenzhen) Company Limited (the app developer) for help through the details of the app.

How to delete QQ account

You might have created an account on QQ during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to QQ via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check QQ's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete QQ from your iPhone or Android.

Delete QQ from iPhone.

To delete QQ from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold QQ until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the QQ app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete QQ from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose QQ, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete QQ?

Our crowdsourced data from QQ and Justuseapp users, shows that it is Unrated to cancel a QQ subscription.

If you haven't rated QQ cancellation policy yet, Rate it here →.

What is QQ?

-----QQ•乐在沟通----- √服务超过90%的移动互联网用户 √多人视频、文件多端互传,不断创新满足沟通所需 √致力于打造欢乐无限的沟通、娱乐与生活体验 -----主要功能----- •聊天消息:随时随地收发好友和群消息,一触即达。 •语音通话:两人、多人语音通话,高清畅聊。 •视频聊天:亲朋好友,想念不如相见。 •文件传输:手机、电脑多端互传,方便快捷。 •空间动态:更快获知好友动态,分享生活留住感动。 •厘 米 秀:换装扮、炫动作、偷胶囊,年轻人喜爱的潮流玩法。 •个性装扮:主题、名片、彩铃、气泡、挂件自由选。 •游戏中心:天天、全民等最热手游,根本停不下来。 •移动支付:话费充值、网购、转账收款,一应俱全。 •QQ运动:同步苹果-健康(HealthKit)运动数据,与好友PK,快乐健康一起玩! •关怀模式:大字体、大图标,操作更简单,长辈使用更方便。 乐在沟通23年,聊天欢乐9亿人! -----联系我们----- 如在使用过程中遇到任何问题,请联系我们: - 在线帮助:进入QQ设置 -> 关于QQ -> 帮助与反馈 - 客服热线:0755-83765566(服务时间:8:00 - 23:00) -----QQ会员/超级会员/黄钻/超级会员+全民K歌会员/绿钻豪华版/波洞会员/腾讯视频会员VIP连续包月服务说明----- 1、QQ会员连续包月服务有以下四种订购类型: 12元/1个月; 30元/3个月; 60元/6个月; 118元/12个月。 超级会员连续包月服务有以下四种订购类型: 19元/1个月; 60元/3个月; 118元/6个月; 238元/12个月。 黄钻连续包月服务有以下一种订购类型: 10元/1个月。 超级会员+全民K歌会员有以下一种订购类型: 45元/1个月。 绿钻豪华版连续包月服务有以下一种订购类型: 12元/1个月。 波洞会员连续包月服务有以下三种订购类型: 15元/1个月; 43元/3个月; 158元/12个月。 腾讯视频VIP会员连续包月服务有以下三种订购类型: 20元...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with QQ? Report Issue

Leave a comment:

Why should I report an Issue with QQ?

  1. Pulling issues faced by users like you is a good way to draw attention of QQ to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a QQ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using QQ.

User reviews of QQ

  • By ALISAa.

    Great app for people who live or lived in China

    I moved to America a few years ago but I can still use QQ to call and text my Chinese friends for free. 😜 There are a lot of fun actives going on in this app.😆 LOVE IT😍 But I DONT recommend this app to foreigners🙃 if you are a foreigner, I recommend you to download WECHAT instead of QQ;)

  • By baravan bags

    Not supported video

    On my chat screen shown this message My qq international What is the problem??? your message show [ video ] your QQ does not support viewing video clips, please upgrade to the latest version to view.

  • By bigal406

    Spanish-American Using QQ ...

    I Don’t speak, write or read Chinese. I mainly use the app to communicate with my fiancé living in mainland China. I have a lot of fun fumbling through the app and discovering what does what. With a little help from my fiancé. The app is very intuitive and after using it for a few days you’ll pretty much understand it operating features. It is very entertaining and gives a glimpse into the Chinese social scene and what interests a few million Chinese. You will also enjoy seeing American influences in Chinese culture as well. The app is very visually based with photos and video so you won’t get bored. I also greatly enjoy the chat enhancements QQ provides the user. You can greatly enhance the interface. Plus, there are many social features that are used way before American social apps decided to borrow them. I hope you enjoy it as much as I do. Would be 5☆s if QQ had an English toggle switch.

  • By KatsukiS

    Crappy new UI after latest update

    I get the idea that you are promoting these useless new features. I'd be okay if you do a pop up occasionally. But turning the annoying thing on at top of friends list and hiding the option of turning it off deeply in settings is disgusting. The PM for this feature really needs to write a post mortem for it.

  • By Possedoffs

    So bad

    The app is so bad that I would have given zero star if possible. I only downloaded this because I was using another app made by tencent and they reinforce the verification process with QQ. They have bug literally around setting up password. They would not allow you to set up your own password if you don’t provide them with personal information in the name of security. The worst app ever. Then after you verify your information, they would just not recognize your QQ number and password combo. Then you rest your password, thinking I might type it wrong at the first place, but they wouldn’t allow you to because you cannot use the same password that you used the recently that was not recognized.

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