How to Cancel Google Duo

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac Computers
4. How to Cancel on Paypal
5. Cancel via other companies
6. Delete App on Iphone
7. How to Delete on Android
8. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Google Duo subscription at the root to avoid any and all mediums "Google LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel Google Duo Subscriptions on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on Google Duo (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for Google Duo, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Google Duo Subscriptions on your Android device

To cancel Google Duo subscription on Android, you need to realize that deleting the Google Duo app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the Google Duo subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your Google Duo subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel Google Duo Subscriptions on a Mac computer.

To cancel Google Duo subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Google Duo app and then click on "Cancel Subscription".

How to Cancel Google Duo Subscriptions on Paypal.

To cancel your Google Duo subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Google Duo" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Google Duo.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your Google Duo subscription is billed through a different company?

Here's how to cancel your Google Duo subscription when billed through a different company that is not the app/playstore or paypal.

Sometimes, you may find that you made a subscription through another company whether you were aware or not at the time of subscribing. To change this you might have to sign in the company's website or directly reach out to the content provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact Google Duo here →
2. If the company has an app they developed in the Appstore, you can try contacting Google LLC (the app developer) for help through the details of the app.

Bonus: How to Delete Google Duo from your iPhone or Android.

Delete Google Duo from iPhone.

To delete Google Duo from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Google Duo until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Google Duo app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Google Duo from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose Google Duo, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Our crowdsourced data from Google Duo and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Google Duo subscription.

Have you rated? If you haven't rated Google Duo, Rate it here →.

Google Duo is the highest quality video calling app*. It’s simple, reliable, and works on smartphones and iPad, and on the web. Features: Works Cross-Platform Duo works on iPhone, iPad, web, and other mobile platforms so you can call and hangout with friends and family using just one app. You can also share and join group calls with just a link. 32-Person Group Calling Bring together all the people who matter most, even when you're apart, with group calling. Duo now supports up to 32 people in a group video call. Family Mode** Doodle on video calls and surprise loved ones with fun masks and effects that transform you into astronauts, cats and more. Capture Special Moments Take photos of your video calls to capture any moment and share it automatically with everyone on the call. Video and Voice Messages, Photos, and More Short on time or your friends can’t pick up? Leave a personalized video message with fun effects, or share voice messages, photos, notes, and emojis. Low Light Mode Duo lets you make video calls even in poor lighting conditions. Voice calling Make voice-only calls to your friends when you can’t chat over video. *Based on Signals Research Group technical study comparing video degradation time over 3G, LTE, and WiFi. **Requires sign-in with a Google account. ***Data charges may apply. Check your carrier for details.

1. Pulling issues faced by users like you is a good way to draw attention of Google Duo to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Google Duo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Duo.

• 
  By MrTeeBro

  5

  Great app for just about anything video communication related

  The app does a great job of allowing you to video message with others, in addition it allows you to send video messages almost as if you were sending a text message! Allowing the person that you sent the video message to, they can view it at their own convenience! It will also permit you to send videos that you recorded utilizing your smart device by selecting them as the message that you would like to send! The other cool thing is that the videos expire after roughly 24 hours, but it will allow you to download special videos that you would like to keep to your own smart device! Easy to use, very user-friendly! Default length of the video messages are 30 seconds!



• 
  By M. Piela

  5

  Phenomenal call quality

  Downloaded this app because I have ZERO cell service in my house and apple didn’t enable WiFi calling. So instead of stepping outside in the rain or freezing weather whenever someone wanted to call me at home, Duo has solved that. Call audio is the clearest I have ever heard on a phone call, like the person is on the other side of your phone talking at your ear. I have strong WiFi so I can’t say how it would perform if WiFi is spotty. I noticed that when you are not on WiFi and take a duo call over your cell service there is a bit of a delay between accepting the call and when the caller can hear you which can lead to some confusion, but still great call quality. Very simple interface, no bells and whistles, just works, and works great.



• 
  By Strip Weathers (Dinoco King)

  5

  Very good video calling app

  My mom is Deaf and so we have used Duo to communicate when we are not at home together, especially since I have an iPhone and she has a Samsung. In my family, we have used many video chatting apps but none have worked as great or smoothly as Duo, especially since there is the option to leave a video message! One feature that I wish the app had is to mute the other person— sometimes when I am on a call with my mom, I am in a public place, such as at a grocery store or salon, and I have to ask my mom to mute herself on the phone since lowering the volume and turning the ringer off from my phone does not actually turn the volume off. Other than that, Duo is really good for video calls!



• 
  By Gmags23

  5

  Great app, but drains battery

  This is a great app and all, and I love it, but I was on it with my friend for about 5 minutes, and my battery totally almost died. Before I started this call I was at about 50%, but I had to end it because my phone was at 1%. I told my friend about it though, and she said her battery wasn’t dying at all. It may just be the phone company though because she has a Samsung and I have an Apple. Trick for Apple users: if you power your phone off, wait ten seconds, and then power it back on, it gains a lot of battery. I like now that you can do group chats. That’s a cool new feature that was just added. Also, I can Google Duo my friends that have Samsung’s. I love that you can send videos and I just love it!!



• 
  By Ohlivia_W

  5

  Integral part of my long-distance relationship

  The internet and cell service at my apartment is spotty at best, and my long-distance boyfriend and I had been continuously frustrated by this as it was difficult for us to skype, FaceTime, or Facebook messenger video call, and actually hold a conversation and be able to see each other, and even regular voice calls would drop or be noisy. Duo somehow has absolutely none of the problems of the other services, and my boyfriend and I are so happy that we can finally hold a conversation like we’re right next to each other instead of nearly 1000 miles apart. Since downloading the app, we haven’t bothered using anything else.