How to Cancel Google Duo
Written by Google LLC on 2022-04-04We have made it super easy to cancel Google Duo subscription
at the root to avoid any and all mediums "Google LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Google Duo
There are a few things you must do and know before canceling subscriptions. They are:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel Google Duo subscription at the root to avoid any and all mediums "Google LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel Google Duo Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on Google Duo (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for Google Duo, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel Google Duo Subscription on your Android device
To cancel Google Duo subscription on Android, you need to realize that deleting the Google Duo app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the Google Duo subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your Google Duo subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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How to Cancel Google Duo Subscription on a Mac computer.
To cancel Google Duo subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Google Duo app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel Google Duo Subscription on Paypal.
To cancel your Google Duo subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "Google Duo" or "Google LLC" to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Google Duo.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on Google Duo's website?
Here's how to cancel your Google Duo subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Google Duo's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all Google Duo's contact details here
- Visit the website of Google Duo. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Google Duo account
You might have created an account on Google Duo during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to Google Duo via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
Bonus: How to Delete Google Duo from your iPhone or Android.
Delete Google Duo from iPhone.
To delete Google Duo from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Google Duo until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Google Duo app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete Google Duo from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose Google Duo, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete Google Duo?
Our crowdsourced data from Google Duo and Justuseapp users, shows that it is Unrated to cancel a Google Duo subscription.
If you haven't rated Google Duo cancellation policy yet, Rate it here →.
What is Google Duo?
Google Duo is the highest quality video calling app*. It’s simple, reliable, and works on smartphones and iPad, and on the web. Features: Works Cross-Platform Duo works on iPhone, iPad, web, and other mobile platforms so you can call and hangout with friends and family using just one app. You can also share and join group calls with just a link. 32-Person Group Calling Bring together all the people who matter most, even when you're apart, with group calling. Duo now supports up to 32 people in a group video call. Family Mode** Doodle on video calls and surprise loved ones with fun masks and effects that transform you into astronauts, cats and more. Capture Special Moments Take photos of your video calls to capture any moment and share it automatically with everyone on the call. Video and Voice Messages, Photos, and More Short on time or your friends can’t pick up? Leave a personalized video message with fun effects, or share voice messages, photos, notes, and emojis. Low Light Mode Duo lets you make video calls even in poor lighting conditions. Voice calling Make voice-only calls to your friends when you can’t chat over video. *Based on Signals Research Group technical study comparing video degradation time over 3G, LTE, and WiFi. **Requires sign-in with a Google account. ***Data charges may apply. Check your carrier for details.
Stop ridiculous app charges!
Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.
Have a Problem with Google Duo? Report Issue
Leave a comment:
Why should I report an Issue with Google Duo?
- Pulling issues faced by users like you is a good way to draw attention of Google Duo to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Google Duo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Duo.
User reviews of Google Duo
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By MrTeeBro5Great app for just about anything video communication related
The app does a great job of allowing you to video message with others, in addition it allows you to send video messages almost as if you were sending a text message! Allowing the person that you sent the video message to, they can view it at their own convenience! It will also permit you to send videos that you recorded utilizing your smart device by selecting them as the message that you would like to send! The other cool thing is that the videos expire after roughly 24 hours, but it will allow you to download special videos that you would like to keep to your own smart device! Easy to use, very user-friendly! Default length of the video messages are 30 seconds!
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By M. Piela5Phenomenal call quality
Downloaded this app because I have ZERO cell service in my house and apple didn’t enable WiFi calling. So instead of stepping outside in the rain or freezing weather whenever someone wanted to call me at home, Duo has solved that. Call audio is the clearest I have ever heard on a phone call, like the person is on the other side of your phone talking at your ear. I have strong WiFi so I can’t say how it would perform if WiFi is spotty. I noticed that when you are not on WiFi and take a duo call over your cell service there is a bit of a delay between accepting the call and when the caller can hear you which can lead to some confusion, but still great call quality. Very simple interface, no bells and whistles, just works, and works great.
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By Strip Weathers (Dinoco King)5Very good video calling app
My mom is Deaf and so we have used Duo to communicate when we are not at home together, especially since I have an iPhone and she has a Samsung. In my family, we have used many video chatting apps but none have worked as great or smoothly as Duo, especially since there is the option to leave a video message! One feature that I wish the app had is to mute the other person— sometimes when I am on a call with my mom, I am in a public place, such as at a grocery store or salon, and I have to ask my mom to mute herself on the phone since lowering the volume and turning the ringer off from my phone does not actually turn the volume off. Other than that, Duo is really good for video calls!
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By Gmags235Great app, but drains battery
This is a great app and all, and I love it, but I was on it with my friend for about 5 minutes, and my battery totally almost died. Before I started this call I was at about 50%, but I had to end it because my phone was at 1%. I told my friend about it though, and she said her battery wasn’t dying at all. It may just be the phone company though because she has a Samsung and I have an Apple. Trick for Apple users: if you power your phone off, wait ten seconds, and then power it back on, it gains a lot of battery. I like now that you can do group chats. That’s a cool new feature that was just added. Also, I can Google Duo my friends that have Samsung’s. I love that you can send videos and I just love it!!
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By Ohlivia_W5Integral part of my long-distance relationship
The internet and cell service at my apartment is spotty at best, and my long-distance boyfriend and I had been continuously frustrated by this as it was difficult for us to skype, FaceTime, or Facebook messenger video call, and actually hold a conversation and be able to see each other, and even regular voice calls would drop or be noisy. Duo somehow has absolutely none of the problems of the other services, and my boyfriend and I are so happy that we can finally hold a conversation like we’re right next to each other instead of nearly 1000 miles apart. Since downloading the app, we haven’t bothered using anything else.
