QQ app not working? crashes or has problems?

QQ Status

Last Updated on 2024-10-22 by Tencent Technology (Shenzhen) Company Limited

I have a problem with QQ

Are you having issues? Select the issue you are having below and provide feedback to QQ.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
20 User reports:
App has problems

User reports 20

⚠️ Most reported problems ⚠️

42.9%

Account

28.6%

Not working

19.0%

Crashes

4.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of QQ Problems 😠👌🔥

- Easily findable by others

- Not recommended for foreigners

- Phone number not secured

- Only supports Chinese mobile phone users

- Requires user verification from a current user of QQ

1 Reported Issues: 😵🆘🛟🚨📢

MD Iqbal

2022-05-14

Problems with not being able to open an account

Showing 1-1 of 1

Have a Problem with QQ? Report Issue

Common QQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot QQ app on iOS and Android devices. Solve all QQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

QQ iPhone Issues and Solutions

QQ iOS app crashes, not working, errors
QQ iOS app network issues
QQ on iOS has black/white screen

QQ Android App Issues and Solutions

QQ has errors/crashing/not working
QQ server network connectivity issues
QQ has black screen

QQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever QQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix QQ app crashes or not working on Iphone (iOS):

Close and restart the QQ app on iPhone
Update QQ app to the Latest Version for iOS
Uninstall and reinstall QQ iPhone app
Update your iPhone to the latest iOS version

Fix QQ on iPhone unable to connect to server/internet connection issues::

To resolve QQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix QQ black/white screen (blank screen) on iPhone:

Follow the QQ iOS app troubleshooting guide Here →

QQ Android App Issues and Solutions

Fix QQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent QQ app issues:

Force Stop the QQ App
1. On android, goto "Settings" » click QQ app. » click "Force Stop".

Update QQ to the latest version on PlayStore

Clear QQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "QQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch QQ.

Fix QQ unable to contact server/ QQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click QQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got QQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch QQ on android.

Solve QQ black/white screens issue on Android:

Follow the QQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tencent Technology (Shenzhen) Company Limited, developers of QQ.

About this app

app. com/qzone/qzact/act/2017/iap-autorenew-rule/index. 隐私协议： app. 隐私协议： app. com/event/appHtmlPage/privacy. 服务协议： app. com/event/vCardRules/index. html?