Contact QQ

Contact QQ Support


Company Name:

About: Shenzhen Tencent Computer Systems Company Limited is registered as a private hi-tech company in
Shenzhe

Headquarters: Shenzhen, Guangdong, China.



QQ Customer Service 👿🤬😡😠💢😤

QQ Contact Information

Listed below are our top recommendations on how to get in contact with QQ. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact QQ. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit QQ Website

Privacy Policy: http://www.qq.com/privacy.htm

Developer: Tencent Technology (Shenzhen) Company Ltd.


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Social Support and Contacts

Shenzhen Tencent Computer Systems Company Limited on Facebook!
Shenzhen Tencent Computer Systems Company Limited on Twitter!
Shenzhen Tencent Computer Systems Company Limited on LinkedIn!



Privacy & Terms:

https://m.vip.qq.com/clubact/2017/iap/privacy-policy.html

https://qzs.qzone.qq.com/qzone/qzact/act/2017/iap-autorenew-rule/index.html

https://mc.vip.qq.com/iospay/IapAuthRule?id=svipkg_policy

https://y.qq.com/m/client/private.html

https://y.qq.com/i/serv_terms_new.html

https://qc.vip.qq.com/gc/pages/user/agreement.html

https://privacy.qq.com/document/priview/3fab9c7fc1424ebda42c3ce488322c8a

https://film.qq.com/weixin/term.html

https://m.ac.qq.com/event/appHtmlPage/privacy.html

https://m.ac.qq.com/event/vCardRules/index.html?ac_hideShare=2




Read 3 Customer Service Reviews 😭😔💔

2.7 out of 5

Only allow Chinese phone number?!

2022-04-28

by Passby Methyl

Because the ONLY way to make an account is by phone number, and I was told that my phone number isn’t secured, I have try multiple ways—included download other QQ apps to make an account—to make an account. However, after doing all this useless actions, I finally find out I cannot make an account is because the QQ app ONLY SUPPORT CHINESE mobile phone USER!!! What’s the point give so many countries mobile phone prefix at beginning? To give example to the Human Confusion Behavior Encyclopedia? I mean literally! If not support foreign users, show it not by saying “phone number isn’t secure”, it’s not like a big deal we can’t use QQ app! But it’s frustrating when I puts effort into finding a solution to the problem, and I was told I’m not right or wrong, it’s just I shouldn’t be here at the first place.
Please show this on the QQ app or the Official Website. This functionality problem shouldn’t exist.

Waste of time

2022-05-05

by Jasmined7

Tried to sign up for an account on my laptop, the webpage told me to download this app on my phone. Downloaded and tried again. It said my US number is unsecured and couldn’t register for a new account. But guess what? I have a China phone number, so I tried again! But then it asks for a user verification, which requires a current user of QQ to help verify your identity. This is a barrier to most people, but not me because I could ask my sister - but GUESS WHAT?? My sister’s account could not help me verify because it’s not linked to a bank account. But this is a social media - if she’s not paying for anything like a normal person why would she have her bank account linked??? IM SO DONE that this company keeps asking for more personal information and trying so hard to invade privacy.

Untrustworthy with Censorship and Privacy Concerns

2022-05-12

by Izumi Koaki

I had a QQ number registered 7 years ago for sharing files with local partner. The account was frozen yesterday for “Violating rules by sending improper messages”, a vague description without proper proofs. It was ridiculous that the account sends nothing more than business documents. Recovering the account requires a Chinese phone number, a CHINESE ID and FACE RECOGNITION. It was just insane how the censorship and surveillance operates.
Switch to alternatives ASAP, especially if you don‘t have Chinese local to help you out. Contacts made on QQ are so prone to surprising bans, even you did literally nothing . The recovery approach, requiring real-ID and biological data (not Face ID) acquired by Tencent rendered this App a highly censored and untrustworthy trap by authorities.


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