How to Cancel Giant of Maryland

I have an issue when scrolling through the cart or searching for and adding items where after about 3-5 minutes the app crashes and I have to force quit and relaunch then try to find the items I was trying to add or remove from the cart. There is always a bit of lag while loading. Would be nice if the final bill was accessible in the app from an online order. And if points didn’t take 2+ days to post. The app crashing happens on both my iPhone 11 Pro Max and iPhone XR. on both iOS14.4 and rc 14.5

I use this app mainly for the coupons, but it is so frustrating. When the register misses a coupon, I go to customer service. They usually ask me to see the coupon on my phone, and I have to scroll for like 5 minutes to find it. Also, I wish that I could add coupons to my shopping list to make it easier to look at the size, expiration date, and other restrictions on the coupon. I also wish that used coupons would disappear or be marked somehow.

Decent app but coupons could use some big improvements. We need to be able to filter by category instead of scrolling through all of them. Please fix the issue where coupons remain listed even if you’ve used them. I can’t always remember if I’ve used one. The Coupons app removes them once they are used. My other issue is that I’ll make a shopping list on the web while logged in and it usually doesn’t carry forward to the app but it should.

I hope that in time they figure out what makes this app unreliable some of the time. I have spoken with Giant employees who also find it very frustrating so I know I am not alone. If I didn’t do nearly all of my grocery shopping at Giant I wouldn’t care. Once again the app isn’t working. It just spins and spins. It looks like the update caused it to work slower or not at all. It would be nice if when this happens and you click on flexible rewards to find that option isn’t working, it would be nice if there was some message letting you know it is being updated, repaired, down for maintenance or something!! Instead I will skip going to Giant again today because the app isn’t working. This app is so unreliable. It is frustrating. I like Giant. I am there every week. Sometimes a couple times a week. But I won’t go and shop there when the app isn’t working - like today. Very disappointing. I guess having an update means someone is trying to improve it. I hope you have another update soon that helps to fix the ongoing problems with using flexible rewards.

Every week when I use the app I have to double check the whole time things are scanning that all of my coupons go through. I have to stay on top of things and remember every coupon I have, which can be a pain (one time I only got something for “free day” and it rang up as full price). That said, being able to digitally look at the circular and use the coupons is convenient and has saved me a LOT of money. I save between 30-75% each trip from shopping sales and using coupons. Currently my problem with the app is that it won’t open. I even installed the latest update, but it continues to say sorry for the technical difficulties, come back later). The app is absolutely useless if I can’t open it!