How to Delete Duo

Things to note before removing Duo:

1. The developer of Duo is Duo Security and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Duo Security to know if they support self-serve account deletion:
   • https://www.duosecurity.com/legal/open-source-licenses
     
3. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Duo Security holding their data to delete it. The law mandates that Duo Security must comply within a month.
4. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Duo Security delete any data it has on you or risk incurring a fine (upto 7.5k usd).
5. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Duo via Justuseapp. Get all Contact details →

Option 2: Visit the Duo website directly Here →

Option 3:   Contact Duo Support/ Customer Service:

1. 100% Contact Match
   
   • Developer: Duo Security LLC
   • E-Mail: [email protected]
   • Website: Visit Duo Website

Option 4: Check Duo's Privacy/TOS/Support channels below for their Data-deletion/request policy then contact them:

• https://www.duosecurity.com/legal/open-source-licenses
  

*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

How to Delete Duo Mobile from your iPhone or Android.

Delete Duo Mobile from iPhone.

To delete Duo from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Duo Mobile until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Duo Mobile app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Duo Mobile from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose Duo Mobile, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.