How to Cancel Files

A few things to note and do before cancelling:

1. The developer of Files is Hian Zin Jong and all inquiries must go to them.
2. Check the Terms of Services and/or Privacy policy of Hian Zin Jong to know if they support self-serve subscription cancellation:
   • https://downloadsapp.info/terms
     
   • https://downloadsapp.info/privacy
     
3. Cancelling a subscription during a free trial may result in losing a free trial account.
4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Files?

It is Very Easy to Cancel a Files subscription. (**Crowdsourced from Files and Justuseapp users)
If you haven't rated Files cancellation policy yet, Rate it here →.

How to Cancel Files - File Manager & Browser Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Files (subscription) you want to review.
3. Click Cancel.

How to Cancel Files - File Manager & Browser Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Files - File Manager & Browser (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Files?

Removing card details from Files if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Files from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Files - File Manager & Browser or any other website using your Justuseapp card.
5. Cancel the Files subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Files - File Manager & Browser Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Files - File Manager & Browser app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Files's Website:

1. Reach out to Hian Zin Jong here »»


2. Visit Files website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel Files - File Manager & Browser Subscription on Paypal:

To cancel your Files subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Files - File Manager & Browser" or "Hian Zin Jong" to cancel.

How to delete Files account:

1. Reach out directly to Files via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Files - File Manager & Browser from iPhone:

1. On your homescreen, Tap and hold Files - File Manager & Browser until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Files - File Manager & Browser app.

Delete Files - File Manager & Browser from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Files - File Manager & Browser, » then click "Uninstall".