delete nRF Memfault

How to Delete nRF Memfault

Published by Nordic Semiconductor ASA

We have made it super easy to delete nRF Memfault account and/or app.


Guide to Delete nRF Memfault

Things to note before removing nRF Memfault:

  1. The developer of nRF Memfault is Nordic Semiconductor ASA and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Nordic Semiconductor ASA holding their data to delete it. The law mandates that Nordic Semiconductor ASA must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Nordic Semiconductor ASA delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


   


How to delete nRF Memfault account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to nRF Memfault via Justuseapp. Get all Contact details →

Option 2: Visit the nRF Memfault website directly Here →

Option 3:   Contact nRF Memfault Support/ Customer Service:

  1. 100% Contact Match


  2. 52.17% Contact Match




How to Delete nRF Memfault from your iPhone or Android.


Delete nRF Memfault from iPhone.

To delete nRF Memfault from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold nRF Memfault until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the nRF Memfault app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete nRF Memfault from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose nRF Memfault, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with nRF Memfault? Report Issue

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What is nRF Memfault?

nRF Memfault connects to Devices supporting the Memfault Diagnostic Service, and then uploads their Data - Chunks in Memfault terminology - up to the Memfault Cloud. The Memfault Diagnostic Service, or MDS, is a special GATT service which can be used to connect to and enable Chunk streaming via Bluetooth Low Energy (LE). Upon reception of these new Chunks of data, they're uploaded to the Memfault Console using the Authentication Token provided by the Device itself, through the aforementioned MDS GATT Service. Once uploaded, the the User can visualize and analyze all the uploaded data from the Memfault Console. Note that a Device properly configured with Memfault firmware, including Authentication keys, is necessary to enable the full feature set of this application.



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