How to Cancel Direct Express

How to Cancel Direct Express

Written by on 2022-10-14

We have made it super easy to cancel Direct Express® Mobile subscription
at the root to avoid any and all mediums "Comerica Bank" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Direct Express?


Complete Guide to Cancel and Delete Direct Express® Mobile

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Direct Express® Mobile Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Direct Express (subscription) you want to review.
  3. Click Cancel.

How to Cancel Direct Express® Mobile Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Direct Express® Mobile (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Direct Express® Mobile Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Direct Express® Mobile app and then click on "Cancel Subscription".

How to Cancel Direct Express® Mobile Subscription on Paypal:

To cancel your Direct Express subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Direct Express® Mobile" or "Comerica Bank" to cancel.

What to do if you Subscribed directly on Direct Express's Website:

  1. Reach out to Comerica Bank - the company behind Direct Express directly: Get all Direct Express's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Comerica Bank (the app developer) for help through the details of the app.

How to delete Direct Express account:

  1. Reach out directly to Direct Express via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Direct Express® Mobile from iPhone:

To delete Direct Express from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Direct Express® Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Direct Express® Mobile app.

Delete Direct Express® Mobile from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Direct Express® Mobile, » then click "Uninstall".


With the new mobile application for your Direct Express® Debit MasterCard® card, you can manage your money conveniently and securely from your mobile device. The mobile application is free to download for the cardholders whose card number starts with 533248. You need to register again with your card details prior to logging in the first time. Please Note: If your card begins with 511563 DO NOT download this app. Please look in the app store for the yellow Direct Express® logo with a description stating that the app is for cards which start with the numbers 511563. When you sign up to receive your federal benefits on the Direct Express® card, you will receive your payment every month without having to worry about cashing your check or having it lost or stolen. Instead of receiving a check, your money will be automatically deposited to your Direct Express® card account on payment day. You can use your card to make purchases at stores that accept Debit MasterCard®, withdraw cash from Automated Teller Machines (ATMs), and get cash back when you make purchases. You can also use your debit card online to make payments and to also buy money orders at the U.S. Post Office.

Reviews & Common Issues: 5 Comments

By HappyCam30

Finally! Face ID

I have been using this app over a little over 3 years now and when I say the app has gotten the slight upgrade that I’m pretty sure we all wanted. I’m happy with the little changes they did and now I don’t have to use a password everytime I want to log in 🥲 Hopefully they keep adding things like disputing and all of that so you won’t have to call and be on hold so long because nobody wants to sit and wait for a agent over 30 minutes. But thank you for what you have done.

By Tgaming_

I like it!

Im in love with this upgraded version of the app. 10/10 wayy better than the original app.

By LithiumSacrifice

Updated review

App. Wasn’t broken just a little harder figure out! , you have to render up your account like new , then it will work

By Wichita reader

Needs work

This performance of this app has been frustrating. I spent the time to set up fingerprint ID, but the app doesn’t recognize me and has some random info “saved”. It won’t allow me to change it. It also doesn’t provide information regarding pending deposits, at least not now. Hopefully will be updated soon.

By Brittacarter89

Can’t log in

Was prompted to download the new app when logging on to check account status. New app downloaded. Account log in made on Direct Express site. Unable to login using credentials.

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