delete TrueLane

How to Delete TrueLane

Published by The Hartford on 2023-10-03

We have made it super easy to delete TrueLane by The Hartford account and/or app.


Guide to Delete TrueLane by The Hartford

Things to note before removing TrueLane:

  1. The developer of TrueLane is The Hartford and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like The Hartford holding their data to delete it. The law mandates that The Hartford must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that The Hartford delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete TrueLane account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to TrueLane via Justuseapp. Get all Contact details →

Option 2: Visit the TrueLane website directly Here →

Option 3:   Contact TrueLane Support/ Customer Service:

  1. 100% Contact Match


  2. 53.33% Contact Match




How to Delete TrueLane by The Hartford from your iPhone or Android.


Delete TrueLane by The Hartford from iPhone.

To delete TrueLane from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold TrueLane by The Hartford until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the TrueLane by The Hartford app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete TrueLane by The Hartford from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose TrueLane by The Hartford, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with TrueLane by The Hartford? Report Issue

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What is TrueLane by The Hartford?

this app® is a free smartphone app available to auto insurance policyholders from The Hartford in select states who are enrolled in the this app program. The app uses the sensors in your phone to automatically measure how you drive. The safer you drive, the better your potential Renewal Discount will be.



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