How to Cancel ArriveCAN

How to Cancel ArriveCAN

Written by on 2022-04-25

We have made it super easy to cancel ArriveCAN subscription
at the root to avoid any and all mediums "Canada Border Services Agency" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate ArriveCAN's Cancelation Policy


Complete Guide to Cancel and Delete ArriveCAN

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of ArriveCAN to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel ArriveCAN subscription at the root to avoid any and all mediums "Canada Border Services Agency" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel ArriveCAN Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on ArriveCAN (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for ArriveCAN, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel ArriveCAN Subscription on your Android device

To cancel ArriveCAN subscription on Android, you need to realize that deleting the ArriveCAN app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the ArriveCAN subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your ArriveCAN subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from ArriveCAN?

Removing card details from ArriveCAN if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like ArriveCAN from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on ArriveCAN or any other website using your Justuseapp card.
  5. Cancel the ArriveCAN subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact ArriveCAN directly. Get their Contact info →

How to Cancel ArriveCAN Subscription on a Mac computer.

To cancel ArriveCAN subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the ArriveCAN app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel ArriveCAN Subscription on Paypal.

To cancel your ArriveCAN subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "ArriveCAN" or "Canada Border Services Agency" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to ArriveCAN.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on ArriveCAN's website?

Here's how to cancel your ArriveCAN subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ArriveCAN's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all ArriveCAN's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Canada Border Services Agency (the app developer) for help through the details of the app.

How to delete ArriveCAN account

You might have created an account on ArriveCAN during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to ArriveCAN via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check ArriveCAN's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete ArriveCAN from your iPhone or Android.

Delete ArriveCAN from iPhone.

To delete ArriveCAN from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold ArriveCAN until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the ArriveCAN app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete ArriveCAN from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose ArriveCAN, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete ArriveCAN?

Our crowdsourced data from ArriveCAN and Justuseapp users, shows that it is Very Easy to cancel a ArriveCAN subscription.

If you haven't rated ArriveCAN cancellation policy yet, Rate it here →.

What is ArriveCAN?

As part of Canada's efforts to reduce the spread of COVID-19 and prevent importation, use ArriveCAN to comply with the Government of Canada mandatory travel requirements before and after your entry into Canada. Traveller contact information, vaccination status and potential quarantine location may be collected by this application. Use ArriveCAN to comply with the mandatory travel requirements before and after your entry into Canada. It only takes minutes to help keep each other safe. This app supports English, French and Spanish (displayed in the language of your device). Please refer to the accessibility notice for this app: Plan ahead and learn more by visiting the ArriveCAN website: Travellers with a right of entry, such as Canadian citizens, permanent residents and persons registered under the Indian Act will not be denied boarding of their flight or entry into Canada if they do not use ArriveCAN. You can also seek assistance upon arrival to Canada.

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.


  • By David Ruffo

    I was charged 90.00by ArriveCan travel document...
    I tried in vain to cancel..
    I sent the form at least 5 times
    i kept getting message to send the goddam form....which i did 5 times
    I am tempted to SUE ArriveCan
    I am furious

Reported Issues: 8 Comments

By james emmel
Jul 08 2022

I have had so much trouble with this Crap. they wont accept my password and when I want to change it they never send me a code to put in so I can change it?????

By Robert G. Ross
Jul 01 2022

How do I change my entry date?

By David Ruffo
May 31 2022

I was charged 90.00by ArriveCan travel document...
I tried in vain to cancel..
I sent the form at least 5 times
i kept getting message to send the goddam form....which i did 5 times
I am tempted to SUE ArriveCan
I am furious

By Ronald hope
Mar 04 2022

can not sign up or make a new account

By Judy and Ron Hope
Mar 04 2022

unable to log on to Arrive Can

By janis hemmesch
Feb 28 2022

I want to delete my currant ArriveCan account

By Rodger Lennox
Feb 06 2022

Can get code to change password on my account with ArriveCAN
You press send a code to you and never get it

By Brenda Alice Mcewan
Aug 10 2021

Cannot log into my account really annoyed won't accept codes or passwords

Have a Problem with ArriveCAN? Report Issue

Leave a comment:

Why should I report an Issue with ArriveCAN?

  1. Pulling issues faced by users like you is a good way to draw attention of ArriveCAN to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ArriveCAN customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ArriveCAN.

User reviews of ArriveCAN

  • By ReturntoCanada

    Border Gard Never Heard of it !

    We returned to Canada on May 2. We filled out our info on the app and went to the border crossing at 1,000 islands. Did not see any code displayed to enter into the app. Asked the guard about it and he had never heard of the app and knew nothing about the code. He asked us all the same questions we had answered in the app. He was pleasant enough and the crossing was easy. It seems the rollout of this app has not been done to all crossings. Seems like a good idea, just need to implement it everywhere.

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