How to Cancel Kajabi

How to Cancel Kajabi

Written by on 2022-09-12

We have made it super easy to cancel Kajabi subscription
at the root to avoid any and all mediums "Kajabi, LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Kajabi's Cancelation Policy


Complete Guide to Cancel and Delete Kajabi

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Kajabi subscription at the root to avoid any and all mediums "Kajabi, LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Kajabi Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Kajabi (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Kajabi, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Kajabi Subscription on your Android device

To cancel Kajabi subscription on Android, you need to realize that deleting the Kajabi app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Kajabi subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Kajabi subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Kajabi?

Removing card details from Kajabi if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Kajabi from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Kajabi or any other website using your Justuseapp card.
  5. Cancel the Kajabi subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Kajabi directly. Get their Contact info →

How to Cancel Kajabi Subscription on a Mac computer.

To cancel Kajabi subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Kajabi app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Kajabi Subscription on Paypal.

To cancel your Kajabi subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Kajabi" or "Kajabi, LLC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Kajabi.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Kajabi's website?

Here's how to cancel your Kajabi subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Kajabi's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Kajabi's contact details here

  2. Visit the website of Kajabi. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Kajabi account

You might have created an account on Kajabi during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Kajabi via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Kajabi from your iPhone or Android.

Delete Kajabi from iPhone.

To delete Kajabi from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Kajabi until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Kajabi app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Kajabi from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Kajabi, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Kajabi?

Our crowdsourced data from Kajabi and Justuseapp users, shows that it is Very Easy to cancel a Kajabi subscription.

If you haven't rated Kajabi cancellation policy yet, Rate it here →.

What is Kajabi?

Enjoy on-the-go access to your library of courses from Kajabi creators, all in one convenient place. Watch and listen to digital media including course content and more. The app even saves your progress so that you can always pick up where you left off. Inside the Kajabi Mobile app, you can: - Access all your Kajabi courses without having to remember your password each time - Search for content through all of your courses at once - See updates for all of your products - Explore topics in your Kajabi community - Save your favorite posts so you can quickly find them later - And much more!

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 2 Comments

By Patti Ash
Jun 14 2022

I need to cancel my Freedom Alchemist account. Nothing shows in my Google play. Please help now!

By Kathryn Preston
Dec 28 2021

I understand that I can cancel a subscription with Kajabi that I have with Freedom Alchemist. I have tried all the options and can't seem to do it. Nothing shows up. HELP please!
Kathy Preston

Have a Problem with Kajabi? Report Issue

Leave a comment:

Why should I report an Issue with Kajabi?

  1. Pulling issues faced by users like you is a good way to draw attention of Kajabi to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Kajabi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kajabi.

User reviews of Kajabi

  • By Bonnie Sayers

    Easy course access on the go

    Glad to be using the app on my iPhone 8 Plus. I have signed into four different email accounts and accessed courses I have purchased over the years. I have access to my own course and changed the icon to mine from the standard kajabi one- now mine stands out. I would like to see the module listed and not just the lessons. I like seeing my profile pick with resume option. I tried the search function but was not finding anything - will wait to see how searchie fits into the app system. Updates in footer of courses is really the announcements section- hoping they can change the wording somewhere to have them be the same. Looking forward to growing with the app

  • By Cole M J

    Incredibly Seamless

    Instant access to all of my videography courses that I used to have to wait until I got home to watch! The one-touch login process they have made it super easy for me to just open the app and BOOM I was in!!! Hopefully there are some more features soon but the community portion is super helpful to have on mobile. Thanks Kajabi!

  • By KathOBee

    Enjoying the app

    It is great for me to use to respond to posts in my communities. Much sleeker way in and out. I think it will be primarily used for that and for quick access to videos and charts. I did add an icon that will differentiate my products. Looking forward to more enhancements.

  • By Kimmie Halwachs

    Working well

    After some initial issues with loading content the course is now accessible. The developer reached out after my first review and the app is working great now. Thank you for the quick response!

  • By tonydibernardo


    Wow this app makes consuming the courses so much easier!! Seriously amazing job. This is a dream come true. The load time is fast, design is sleek and it actually improves upon the desktop app. Thanks Kajabi!

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