How to Cancel My H-E-B
Written by H-E-B, LP on 2023-03-15We have made it super easy to cancel My H-E-B subscription
at the root to avoid any and all mediums "H-E-B, LP" (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete My H-E-B
A few things to note and do before cancelling:
- Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
- Cancelling a subscription during a free trial may result in losing the trial account.
- You must always cancel a subscription at least 24 hours before the trial period ends.
How to Cancel My H-E-B Subscription on iPhone or iPad:
- Open Settings » ~Your name~ » and click "Subscriptions".
- Click the My H-E-B (subscription) you want to review.
- Click Cancel.
How to Cancel My H-E-B Subscription on Android Device:
- Open your Google Play Store app.
- Click on Menu » "Subscriptions".
- Tap on My H-E-B (subscription you wish to cancel)
- Click "Cancel Subscription".
How to Cancel My H-E-B Subscription on a Mac computer:
- Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
- Click "View Information" and sign in if asked to.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the My H-E-B app and then click on "Cancel Subscription".
How to Cancel My H-E-B Subscription on Paypal:
To cancel your My H-E-B subscription on PayPal, do the following:
- Login to www.paypal.com .
- Click "Settings" » "Payments".
- Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll see a list of merchants you've subscribed to. Click on "My H-E-B" or "H-E-B, LP" to cancel.
What to do if you Subscribed directly on My H-E-B's Website:
- Reach out to H-E-B, LP - the company behind My H-E-B directly: Get all My H-E-B's contact details here
- Visit My H-E-B website: Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete My H-E-B account:
- Reach out directly to My H-E-B via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
Delete My H-E-B from iPhone:
To delete My H-E-B from your iPhone, Follow these steps:
- On your homescreen, Tap and hold My H-E-B until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the My H-E-B app.
Delete My H-E-B from Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose My H-E-B, » then click "Uninstall".
ABOUT THE APP
The My H-E-B app is here to make shopping online and in the store even easier. No matter how you shop, the My H-E-B app offers new ways to save time and money. SAVE TIME • Order groceries and more for easy curbside pickup • Get delivery right to your door, even same-day • Plan your meals and your trip with our shopping lists • Quickly find where items are located in your store • Easily view and reorder from your past orders SAVE MONEY • Clip digital coupons personalized for you • Redeem digital coupons online or in store • Browse our weekly ad and find new ways to save • Shop our everyday low prices • Pay with your SNAP EBT card for pickup and delivery DISCOVER • Explore our sprawling selection of fresh food and unique products • Shop our curated selections to make meal planning a cinch • Scan barcodes at home to quickly find items online Download the My H-E-B app today to shop and save at Texas’ favorite grocery store.
Reviews & Common Issues: 7 Comments
By Smarrison
Major improvement!
This is a vast improvement on the last version of the app! It’s much easier to access the coupons with the traveling “your coupons” button, -and the coupon filters are a much-welcomed addition. I would like more details on each coupon so don’t have to click into each one - perhaps this would be a good 3D Touch feature.
By sbethw08
Almost as good as shopping in store
So excited to be able to do curbside and delivery orders in the app now! The design is well done and will make those rare weeks when I need to do a curbside order a little less guilt ridden - since I’ll actually still get a little joy (and coupons) from ordering my groceries online. Definitely the best grocery shopping experience out there right now. Well done H-E-B! ♥️
By Zoeyeyes
Best App Yet!
Thank you, H-E-B, for your commitment to always improving your quality of service. This new app is so user friendly! I’m glad my preferences and past orders transferred smoothly over and makes it very easy to order. Thank you for all the hard work your team has done to make this creation 😃
By Astrid Payan
Wow......impressed
I stopped using H-E-B curbside because the app was slow and kept kicking me out. This version is so much better. I am impressed as to how fast the pages load. Will be using this app more often. Dinner will be so much easier now with Curbside pickup. Thanks for making my customer experience better.
By Nowayitstrevor
Good leaps for Curbside
Suggestion: If your account is a partner account have item locations in the store show additional information on which Section/Shelf the item is. You can pull that information from the FAST pick app that curbside uses. Thanks,
By Beverly Robinson
Feb 16 2023
You support system cannot understand standard English!
By Virginia Chavarria
Jul 15 2021
bEEN GETTING ITEMS I DON'T THAT I DIDN'T PURCHASE ND I'M GETTING MULTIPLE ITEMS ON ONE PURCHASE SAY LIKE I BUY ONE OIL THEY SEND ME THREE OILS THEY ADD TIP FOR THE DRIVER IM DISABLED I HAVE NO WAY OF TAKING THESE ITEMS BACK ND ITS HAPPENED BEFORE ND THE WOULD REFUND ME FOR SOME REASON THEY DIDN'T WANNA DO IT UNLESS I RETURNED THOSE ITEAM I TOLD THEM STORE MANAGER AND STILL REFUSE TO GIVE ME A REFUND I CHECK MY ITEMS BEFORE I SEND THEM IF THERE'S SOMETHING THAT I DIDN'T ORDER I NOTICED II NOTICED A BOX TO WRITE SO MUCH ON THE BOX I SAID I DON'T REMOVE SO I CHECKED ALL MY LISTS AND I CHECKED THE QUANTITIES BECAUSE I KNOW THAT IT'S HAPPENED BEFORE SO I CHECKED AND THEN I PURCHASED SO I WANT TO REMOVE MY ACCOUNT CUZ I DON'T WANT TO HAVE THIS PROBLEMS AND I DON'T WANT TO TALK TO SOMEBODY THAT'S NOT GOING TO BELIEVE OR HELP ME I'M DISABLED SO I GOT TO DEPEND ON THE STORE THAT WOULD SEND MY ITEMS CORRECTLY AND ALSO THEY WANTED TO SUBSTITUTE ITEMS WHEN THEY HAD THE ORIGINAL ITEMS I DON'T THINK THAT'S RIGHT THIS HAPPENED ON JULY THE 14TH AND ALSO THEY CHARGED ME FOR EXPRESS AND THEY SEND IT BY 8:00 AND THEY WERE SUPPOSED TO BE HERE BY 7:00 I THINK THEY SHOULD BE AN INVESTIGATION IN THE STORE ON SAN ANTONIO TEXAS WW WHITE ROAD HEB
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