delete My H-E-B

How to Delete My H-E-B

Published by H-E-B, LP on 2024-01-18

We have made it super easy to delete My H-E-B account and/or app.


Guide to Delete My H-E-B

Things to note before removing My H-E-B:

  1. The developer of My H-E-B is H-E-B, LP and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like H-E-B, LP holding their data to delete it. The law mandates that H-E-B, LP must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that H-E-B, LP delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete My H-E-B account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to My H-E-B via Justuseapp. Get all Contact details →

Option 2: Visit the My H-E-B website directly Here →

Option 3:   Contact My H-E-B Support/ Customer Service:

  1. 75% Contact Match


How to Delete My H-E-B from your iPhone or Android.


Delete My H-E-B from iPhone.

To delete My H-E-B from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold My H-E-B until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the My H-E-B app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete My H-E-B from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose My H-E-B, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with My H-E-B? Report Issue

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Reviews & Common Issues: 6 Comments

4.5 out of 5

By Betty F. Thacker

8 months ago

I need my HEB account Deleted I want to sign up for a new one .

By Angela Humphrey

9 months ago

I have had to change my email address on the app twice due to app crashing now I can't order my food on my ebt I would like help deleting them and starting all over

By Rose Marie Wright

9 months ago

I'm tired. Emailed u I would delete app. If u kept telling me password didn't match, u send me a code I type it in - it don't match. Just tired of this app. Can't order groceries, can't log in, can't notify u, this is a horrible app.

By Kathy Rebernak

11 months ago

Have not been able to use ap on my phone for over a month. Deleted ap, tried again-no bueno. What is the deal?

By Beverly Robinson

1 year ago

You support system cannot understand standard English!

By Virginia Chavarria

2 years ago

bEEN GETTING ITEMS I DON'T THAT I DIDN'T PURCHASE ND I'M GETTING MULTIPLE ITEMS ON ONE PURCHASE SAY LIKE I BUY ONE OIL THEY SEND ME THREE OILS THEY ADD TIP FOR THE DRIVER IM DISABLED I HAVE NO WAY OF TAKING THESE ITEMS BACK ND ITS HAPPENED BEFORE ND THE WOULD REFUND ME FOR SOME REASON THEY DIDN'T WANNA DO IT UNLESS I RETURNED THOSE ITEAM I TOLD THEM STORE MANAGER AND STILL REFUSE TO GIVE ME A REFUND I CHECK MY ITEMS BEFORE I SEND THEM IF THERE'S SOMETHING THAT I DIDN'T ORDER I NOTICED II NOTICED A BOX TO WRITE SO MUCH ON THE BOX I SAID I DON'T REMOVE SO I CHECKED ALL MY LISTS AND I CHECKED THE QUANTITIES BECAUSE I KNOW THAT IT'S HAPPENED BEFORE SO I CHECKED AND THEN I PURCHASED SO I WANT TO REMOVE MY ACCOUNT CUZ I DON'T WANT TO HAVE THIS PROBLEMS AND I DON'T WANT TO TALK TO SOMEBODY THAT'S NOT GOING TO BELIEVE OR HELP ME I'M DISABLED SO I GOT TO DEPEND ON THE STORE THAT WOULD SEND MY ITEMS CORRECTLY AND ALSO THEY WANTED TO SUBSTITUTE ITEMS WHEN THEY HAD THE ORIGINAL ITEMS I DON'T THINK THAT'S RIGHT THIS HAPPENED ON JULY THE 14TH AND ALSO THEY CHARGED ME FOR EXPRESS AND THEY SEND IT BY 8:00 AND THEY WERE SUPPOSED TO BE HERE BY 7:00 I THINK THEY SHOULD BE AN INVESTIGATION IN THE STORE ON SAN ANTONIO TEXAS WW WHITE ROAD HEB


What is My H-E-B?

The My H-E-B app is here to make shopping online and in the store even easier. No matter how you shop, the My H-E-B app offers new ways to save time and money. SAVE TIME • Order groceries and more for easy curbside pickup • Get delivery right to your door, even same-day • Plan your meals and your trip with our shopping lists • Quickly find where items are located in your store • Easily view and reorder from your past orders SAVE MONEY • Clip digital coupons personalized for you • Redeem digital coupons online or in store • Browse our weekly ad and find new ways to save • Shop our everyday low prices • Pay with your SNAP EBT card for pickup and delivery DISCOVER • Explore our sprawling selection of fresh food and unique products • Shop our curated selections to make meal planning a cinch • Scan barcodes at home to quickly find items online Download the My H-E-B app today to shop and save at Texas’ favorite grocery store.



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