How to Cancel Gotogate

How to Cancel Gotogate

Written by on 2023-01-19

We have made it super easy to cancel Gotogate subscription
at the root to avoid any and all mediums "E-TRAVEL S.A." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Gotogate?


Complete Guide to Cancel and Delete Gotogate

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Gotogate Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Gotogate (subscription) you want to review.
  3. Click Cancel.

How to Cancel Gotogate Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Gotogate (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Gotogate Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Gotogate app and then click on "Cancel Subscription".

How to Cancel Gotogate Subscription on Paypal:

To cancel your Gotogate subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Gotogate" or "E-TRAVEL S.A." to cancel.

What to do if you Subscribed directly on Gotogate's Website:

  1. Reach out to E-TRAVEL S.A. - the company behind Gotogate directly: Get all Gotogate's contact details here

  2. Visit Gotogate website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Gotogate account:

  1. Reach out directly to Gotogate via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Gotogate from iPhone:

To delete Gotogate from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Gotogate until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Gotogate app.

Delete Gotogate from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Gotogate, » then click "Uninstall".


Welcome to the this app app! Our app puts the world in the palm of your hand. Fast, simple, safe and secure–instantly access your booking details and experience real-time updates and notifications so you never miss a flight again. Easily update your booking with baggage and other services from our pre-travel store. Get access to exclusive offers like early check-in for free (a €15 value), plus save up to 70% on flights, hotels rental cars and so much more! What are you waiting for? Download now and let’s get travelling!   FREE EARLY CHECK-IN - Exclusively for our app users, passengers can now check-in for their flight, months in advance – for free! Let us do the hard work for you and we’ll send your boarding card directly to your mobile device.  BOOKING INFO AT YOUR FINGERTIPS - Multiple bookings? No problem! All your bookings in one place–no need to head to the airline’s website or download their apps - Easily access your booking info. From your reservation details, boarding passes the app has everything you need. Plus you’ll receive real-time notifications on gate or schedule changes in real-time, so you’ll never miss a flight again BOOK FLIGHTS TO ANY DESTINATION, WORLDWIDE: - Search and compare more than 650 airlines, big and small, to find the best deal there is. - Flexible booking options – we get it, changes happen! Choose our Flexible Ticket option and change your flight when you need to. AVAILABLE FOR A WIDE SELECTION OF BRANDS - Get your booking info for many popular booking platforms including this app, Supersaver, Supersavertravel, Flybillet, Travelstart, Travelfinder, Goleif, Travelpartner, Seat24, Flygvaruhuset, Avion, Budjet, Trip, Mytrip, Pamediakopes, Airtickets24, Flight Network and FlyFar. ADD SERVICES ON THE FLY - Already booked? Travel just the way you want by adding baggage, choosing your seat and more from our pre-travel store.  PAY YOUR WAY - Choose from a number of payment options available throughout the world. FIND AND BOOK GREAT HOTELS - The best places, the best prices – with more than 300,000 hotels to choose from, there’s something for everyone. CHEAP CAR RENTAL ANYWHERE AND ANYTIME - Search and find great deals on rental cars. Take the scenic route and explore your destination at your leisure.

Reviews & Common Issues: 6 Comments

By gotogatepissedcustomer


Despicable business. I know the airline has refunded them (because I called the airline) and they refuse to reimburse me. They keep sending emails threatening to charge $30 if they have to help with refund. Believe me I’ve done all the work, and I have gotten the refund processed. But this app fails to reimburse customers and their phone line makes you wait on hold forever and then answers with a dead line. I wish I had never clicked on this app for purchase of airline ticket. If you’re reading this, please do not ever ever ever book through this app. Book with airline directly or use any other travel agency. This is not a travel service, but a travel disservice. Seriously I would’ve had my money back from multiple covid-cancelled flights and wouldn’t have had to waste so much time trying to fight this app. I haven’t received a penny back from them and have three canceled flights through them :/ Other friends on the same flights already have their money back because they didn’t use this app.

By FP__14

Avoid at all costs so they go out of business

Unbelievable experience, in the worst way. I was told last minute my flight was cancelled (I found out it wasn’t), it’s taken me over 3.5 months to get a refund, no emails have been replied to other than one, and they’ve taken 4000yen off my refund to line their pockets. All I can hope is that they cease to exist and for this to happen we need others to refrain from using them and to continue to assassinate their abysmal reputation. Avoid. At all costs. and to this app, do not reply with your generic response telling me this review doesn’t apply to the app, everything needs doing to ensure your demise and suffering, and do not dare ‘hey’ me either.

By FlexApple

It’s pretty much a scam !!!

First of all I ended up paying 300 more than I would’ve if I booked directly with the airline !! They charge me for two checked bags but I’m only able to take one because I didn’t “check” the second passenger bag in the options they give you !! Why ? Why would I pay for a second bag and not want it !?!?! In what world that makes sense , that’s 70 dollars extra , where does that money even go ??? Please do yourself a favor and never book through this website/ company , I only picked it because google recommended it as the cheapest option and honestly is going to make the experience worse .

By SomeKindOfGinger

Inaccurate information.

Flight information doesn't match the airline. I got an email from this app suggesting I install their app, so I did. The flight info for my booking in this app does NOT match the airline's information. What good is useless misleading information going to do me? Why would I use an app that's going to make me miss my flight? I downloaded it to be able to check in early like it said in the email (couldn't find this feature) but I'm uninstalling because the app has bad info.

By RCH2021

Horrible! Don’t use!

I booked a flight with them. When I received the confirmation, I noticed there was an error. There is no way to get help through the app. I called their customer service number - waited about 45mins to speak to a live person, who had no idea what she was doing. Kept putting me on hold every 5mins. I then asked to speak to a manager or supervisor. She hung up on me!!!! A total of 1 hour and 30mins. Problem still not resolved. I would highly suggest don’t book with them!

By Muhammad Zahid Anwar
Aug 23 2022

Dear Sir,
I have free subscription for 30 days. kindly cancel this so, it will not be renewed to next month.

Muhammad Zahid Anwar

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