How to Cancel Authenticator

How to Cancel Authenticator

Written by on 2021-01-07

We have made it super easy to cancel Authenticator subscription
at the root to avoid any and all mediums "" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Authenticator's Cancelation Policy


Complete Guide to Cancel and Delete Authenticator

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Authenticator subscription at the root to avoid any and all mediums "" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Authenticator Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Authenticator (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Authenticator, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Authenticator Subscription on your Android device

To cancel Authenticator subscription on Android, you need to realize that deleting the Authenticator app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Authenticator subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Authenticator subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Authenticator Subscription on a Mac computer.

To cancel Authenticator subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Authenticator app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Authenticator Subscription on Paypal.

To cancel your Authenticator subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on " Authenticator" or "" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Authenticator.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Authenticator's website?

Here's how to cancel your Authenticator subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Authenticator's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Authenticator's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting (the app developer) for help through the details of the app.

How to delete Authenticator account

You might have created an account on Authenticator during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Authenticator via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Authenticator from your iPhone or Android.

Delete Authenticator from iPhone.

To delete Authenticator from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Authenticator until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Authenticator app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Authenticator from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Authenticator, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Authenticator?

Our crowdsourced data from Authenticator and Justuseapp users, shows that it is Unrated to cancel a Authenticator subscription.

If you haven't rated Authenticator cancellation policy yet, Rate it here →.

What is Authenticator? Authenticator is a simple and free multi-factor authentication (MFA) solution for your account, protecting your account from hackers by adding an additional layer of security. Authenticator generates secure 2-step verification tokens on your device, including time-based one-time passwords, (TOTP), push notifications, or mobile security keys, to verify your identity. When logging in, after entering in your password, you will be asked for an additional way to prove it is really you. Either approve the notification sent to the Authenticator by tapping ‘Yes’ to approve if it’s you (push notification), or enter the verification code generated by the app (TOTP).

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Authenticator? Report Issue

Leave a comment:

Why should I report an Issue with Authenticator?

  1. Pulling issues faced by users like you is a good way to draw attention of Authenticator to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Authenticator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Authenticator.

User reviews of Authenticator

  • By Iwant2bacowgirl


    The only problem I see and it is the more nontech people who are not quite savvy to yr program and you all need a fax number and at least some real people to talk to that can guide people who don’t understand how to use this, I am one of those people I really would like to able to speak to a live person. Thank you Sandra Pitts

  • By Unimpressed/Unverified

    Unbelievable Unverified Unemployment

    This app is pathetic! I consider myself to be relatively computer savvy and am able to navigate numerous new and familiar apps and websites on a daily basis- BUT THIS-it has me going from link to link and is only allowing me to complete steps 1-3, then taking me back to the sign in screen, and then only to steps 2 and 3. I can only imagine the problems others who don’t use the internet or aren’t as familiar with these type of websites will be faced with! I’m literally ready to just give up and forfeit all of my unemployment money that I’m entitled to because this app is seriously about to cause me to vomit from dizziness after being looped around in such circles! All I want and need to do is upload an image of my DL and let you verify my identity…this shouldn’t be so complicated! If like me you’re given no other options besides, “ if you want to get paid do it, you’re smart figure it out” then GOOD LUCK!!! Apparently this one requires something more than computer skills and internet navigation competence, general knowledge/common sense, above average reading/comprehension skills and the ability to follow directions as well as more patience than could realistically be required for such a “simple identity verification that takes MOST people only a few minutes to complete” so for everyone’s sake I hope I am a very lonely minority with all these issues!

  • By guy424

    I just am trying to verify who I am for unemployment

    I don’t know yet how this is going to turn out but so far I have been nothing but confused with the site how it works and really what the government or state room unemployment office gets from it . I’veProcrastinated doing this for three days now and finally today have to get it done at first the main website had me stuck on shop I’ll think of a website that helps somebody know that you were you wouldn’t have a random weird shop. And now I spent the last hour trying to figure out where I go to get started and what I actually need to upload her deals to that I can verify who I am and upload a document saying exactly that to unemployment so I may get my benefits. I have yet to figure out where to actually go and be prompted what it is that I exactly need :( I’m gonna explore the site more and hopefully find where it is I’m supposed to be or just write the support an hopefully can be helped in a timely matter! Good luck to anyone eles who is also struggling!

  • By shjhdxhysvh


    If I could give it 0 stars I would, this app is useless. It doesn’t let you do anything after you sign in other than: add another account, setup facial recognition, or to rate the app. The “help/Support option sends an email that they return with an auto generated reply apologizing for the delay and that you request is important to them. I’ve gotten 5 of those automatic emails thus far and it’s been holding up my DES for 3 weeks now. They claim to have 24/7 support, yet they do not. We are simply at the mercy of a system that cannot handle such a large volume of requests/functions during Covid-19 and this is hurting a lot of families. I don’t know what else to say or do at this point other than to plead for them to stop adding new requirements in the middle of this difficult time that causes further delays, I completely understand why these policies are in place but they need to properly function and they simply can’t. Another added stress to everything else happening lately.

  • By GoBigbee

    Dumbest app ever! Completely incompetent!

    This app is not worth the one star you have to get it in order to submit a review. You can put in all the correct information and you’ll still have to hold for over five hours just to get verified by one of their representatives.I sat on hold four times for over 3+ hours only to have the app require me to sign in again and start the process all over. It should be illegal to have someone hold for so long just to verify their identity and get resources needed during a pandemic. This is a ridiculous process! We should be able to go in person to show identification! In opinion this app needs to be trashed and the developers need to go back to the drawing board and try again or hire more workers to meet the demands of its clients, but sitting on hold for hours on end is a clear indication of epic failure!

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