How to Cancel PS Remote Play

How to Cancel PS Remote Play

Written by on 2022-03-23

We have made it super easy to cancel PS Remote Play subscription
at the root to avoid any and all mediums "PlayStation Mobile Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete PS Remote Play

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel PS Remote Play subscription at the root to avoid any and all mediums "PlayStation Mobile Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel PS Remote Play Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on PS Remote Play (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for PS Remote Play, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel PS Remote Play Subscription on your Android device

To cancel PS Remote Play subscription on Android, you need to realize that deleting the PS Remote Play app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the PS Remote Play subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your PS Remote Play subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



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How to Cancel PS Remote Play Subscription on a Mac computer.

To cancel PS Remote Play subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the PS Remote Play app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel PS Remote Play Subscription on Paypal.

To cancel your PS Remote Play subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "PS Remote Play" or "PlayStation Mobile Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to PS Remote Play.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on PS Remote Play's website?

Here's how to cancel your PS Remote Play subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into PS Remote Play's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all PS Remote Play's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting PlayStation Mobile Inc. (the app developer) for help through the details of the app.

How to delete PS Remote Play account

You might have created an account on PS Remote Play during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to PS Remote Play via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.



Bonus: How to Delete PS Remote Play from your iPhone or Android.


Delete PS Remote Play from iPhone.

To delete PS Remote Play from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold PS Remote Play until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the PS Remote Play app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete PS Remote Play from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose PS Remote Play, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete PS Remote Play?

Our crowdsourced data from PS Remote Play and Justuseapp users, shows that it is Unrated to cancel a PS Remote Play subscription.

If you haven't rated PS Remote Play cancellation policy yet, Rate it here →.



What is PS Remote Play?

Use PS Remote Play to access your PS5™ or PS4™ wherever you go. With PS Remote Play, you can: • Display the PlayStation®5 or PlayStation®4 screen on your mobile device. • Use the on-screen controller on your mobile device to control your PS5 or PS4. • Connect your DUALSHOCK®4 wireless controller. • Connect your DualSense™ wireless controller to mobile devices with iOS 14.5 or iPadOS 14.5 or later installed. • Join voice chats using the mic on your mobile device. • Enter text on your PS5 or PS4 using the keyboard on your mobile device. To use this app, you need the following: • A mobile device with iOS 13 or iPadOS 13 later installed • A PS5 or PS4 console with the latest system software version • An account for PlayStation Network • A fast and stable internet connection When using mobile data: • Depending on your carrier and network conditions, you may not be able to use Remote Play. • Remote Play uses a lot more data than most video streaming services. Data charges may apply. Using the DUALSHOCK 4: For mobile devices with iOS 13 or iPadOS 13 installed, use the on-screen controller to use the PS button and the touch pad function. Note: • This app may not be compatible with some games. • You need to grant this app access to connect to devices on your local network. If you haven't already, you can do this from the Settings menu on your iOS or iPadOS device. • Your controller may vibrate differently than when playing on your PS5 or PS4 console.



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Have a Problem with PS Remote Play? Report Issue

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Why should I report an Issue with PS Remote Play?

  1. Pulling issues faced by users like you is a good way to draw attention of PS Remote Play to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PS Remote Play customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PS Remote Play.


User reviews of PS Remote Play


  • By CRAZYMESCAN26
    5

    Welcome to the 21st century

    I have to say I was a sceptic at first with the playstation now service being a GameFly customer for so many years but there is one thing that I noticed and I’m glad I made the switch. GameFly has always and I mean always been slow with their shipping of games and even worse not sending the right game when a new release was coming out. I got tired of it and canceled my subscription and a couple of months later I signed up for playstation now which is way cheaper than Gamefly’s advertised price for just one game out at a time. Last night I decided to try out the remote play just to see if it was all the hype that I heard about being able to use the PS4 DualShock controller with a MacBook, all I can say is bravo Sony once again for blowing my mind. This is the best thing I have ever experienced besides VR but just the ease and functionality of it has impressed me tremendously. I strongly recommend downloading this app if you have playstation now because it is worth the money especially if your still a Gamefly customer.



  • By ExtienoGaming
    5

    Welcome to the 21st Century

    This app is truly a great advancement in the world of video games, especially due to the new iOS update that allows you to connect a PS4 controller through Bluetooth. PlayStation is the only true OG console, and the massive jumps that Sony makes with their technology is amazing, from PlayStation VR, to online game shopping, and now this. Microsoft is no match for this ingenious company. Although this is a averagely new app, and the amount of effort it would take to make these additions is overwhelming, I would recommend a couple of things to add to the app to make it even more enjoyable. If it is even earthly possible, I would like to be able to play while the PS4 is off, so I don’t have to leave it on if I go somewhere, which brings me to my next recommendation of allowing long-distance play (unless you do anyway, because I haven’t tried) I wouldn’t be surprised if Sony already had this in the works. I would also like to see being able to use cellular data to play. Otherwise this app is 10/10



  • By Warhammerh8er
    5

    Good idea just needs better execution

    The app is great, it has great potential, but the execution was a little spotty. I got this app because I wanted to play PS4 games during my downtime at school. However when I tried playing it, it never connected. If there was one thing I would immediately improve is the ability to play anywhere on any WiFi network. I feel like the purpose of the app is negated when you can really only get the best use on the same network your PS4 is connected to. Also, the controls are a little hard to adapt to. The buttons are really big, and half the time I would end up pressing the d-pad instead of moving the sticks. The control delay is a major inhibitor and the unchangeable control sensitivity is difficult to work around. All in all I would recommend it if you need an extra controller or want to brag about playing Spider-Man on your phone, but at its current state, it needs some real improvements to truly be useful.



  • By MistaWondaBread
    5

    Best PS Feature, IF You Have The Right Setup

    When first using the app I was disappointed by not being able to use a PS Controller because the onscreen controls were difficult to use (the more practice the better you’ll adapt to it, though). A few minutes into playing a game on my iPad Pro I thought to try connecting my steelseries Nimbus controller that I originally purchased to play games on Apple TV. After pairing the Nimbus to the iPad I was playing games easily on my iPad (with case the props it up) while also being able to watch news, shows, movies, etc on my Apple TV. It’s really expanded my ability to multitask and also frees up the TV for room mates, partners, kids, guests, etc. to use. If you have the right setup this could be the perfect app for you. If you only have an iPhone, or even just the iPad (no stand, controller) it may be difficult until you get used to the controls, even then it won’t be the same. *steelseries Nimbus controller will not have all buttons that the PS controller has. Missing: L3/R3, Touchpad, PS Button, Share and headset connection. Check the controls of your favorite games first. If it’s a slow paced game you can use the onscreen controls for those missing on the controller.



  • By InvisibleFace
    4

    Lots of Potential!

    This app has a lot of potential for the future. After attempting to give it a test with Apex Legends, I came to the realization that I simply cannot press all the buttons needed at the same time when under combat. The controls disappeared after a few seconds and I ended up pressing outside the button boundaries. I have not yet tested an external BT controller, so I might see if it has this functionality at a later time. But as for using it to control apps and services. It works great. The chat function works great, but it would be a nice feature addition to use it for only chat with no game audio or video. The quality and framerate is amazing if you have a 100mbs+ internet connection from both host and target networks. As this app was just released this morning, I'm sure there are lots more features and functionality planned as the technology evolves. Overall, this app works great as a way to play simple arcade or basic controlled games and is a nice remote, but not ideal for playing FPS or more robust games where you need better hand eye coordination. We’ll see what time has to offer.




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