How to Cancel Livi

How to Cancel Livi

Written by on 2022-09-12

We have made it super easy to cancel Livi – See a Doctor by Video subscription
at the root to avoid any and all mediums "KRY International AB" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Livi – See a Doctor by Video

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Livi – See a Doctor by Video subscription at the root to avoid any and all mediums "KRY International AB" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Livi – See a Doctor by Video Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Livi (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Livi – See a Doctor by Video, then it's definitely canceled already. It won't be renewed anymore).



How to Cancel Livi – See a Doctor by Video Subscription on your Android device

To cancel Livi subscription on Android, you need to realize that deleting the Livi app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Livi – See a Doctor by Video subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Livi subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Livi?

Removing card details from Livi if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Livi from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Livi – See a Doctor by Video or any other website using your Justuseapp card.
  5. Cancel the Livi subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Livi directly. Get their Contact info →


How to Cancel Livi – See a Doctor by Video Subscription on a Mac computer.

To cancel Livi subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Livi – See a Doctor by Video app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Livi – See a Doctor by Video Subscription on Paypal.

To cancel your Livi subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Livi – See a Doctor by Video" or "KRY International AB" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Livi – See a Doctor by Video.
  6. Then click "Done" on the verification page to complete the unsubscription.



What to do if you subscribed directly on Livi's website?

Here's how to cancel your Livi subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Livi's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Livi's contact details here

  2. Visit the website of Livi. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Livi account

You might have created an account on Livi during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Livi via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.



Bonus: How to Delete Livi – See a Doctor by Video from your iPhone or Android.


Delete Livi – See a Doctor by Video from iPhone.

To delete Livi from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Livi – See a Doctor by Video until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Livi – See a Doctor by Video app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Livi – See a Doctor by Video from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Livi – See a Doctor by Video, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.


How easy is it to cancel/delete Livi?

Our crowdsourced data from Livi and Justuseapp users, shows that it is Very Easy to cancel a Livi subscription.

If you haven't rated Livi cancellation policy yet, Rate it here →.



What is Livi – See a Doctor by Video?

this app lets you see a doctor by video, including same-day prescriptions, referrals and more – when and where it suits you. We’ve got drop-in appointments or you can book for a time that suits you – all from the comfort of your home. HERE FOR YOU AND YOUR FAMILY - We're open 7 days a week, including evenings and weekends - Have your appointment at home, work or on the go - Get expert medical advice - Get same-day prescriptions sent to your local pharmacy - Get a specialist referral - Renew a prescription - Let your child see a doctor from home this app provides high-quality care to anyone, whether you connect with your local healthcare provider or use our paid service. Just register in minutes and see how it can work for you. TRUSTED BY PATIENTS We’ve seen over 4,000,000 patients by video, and we’re rated 4.9/5 for a reason (or many). Here’s what patients have to say... “this app is so easy and safe to use. Doctors are kind and understanding.” “Talked with a doctor within 5 minutes of ask...



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Have a Problem with Livi – See a Doctor by Video? Report Issue

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Why should I report an Issue with Livi – See a Doctor by Video?

  1. Pulling issues faced by users like you is a good way to draw attention of Livi – See a Doctor by Video to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Livi – See a Doctor by Video customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Livi – See a Doctor by Video.


User reviews of Livi


  • By karenfrance
    5

    KarenFrance

    Superb and efficient service!




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