How to Cancel Livi

A few things to note and do before cancelling:

1. The developer of Livi is KRY International AB and all inquiries must go to them.
2. Cancelling a subscription during a free trial may result in losing a free trial account.
3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Livi?

It is Very Easy to Cancel a Livi subscription. (**Crowdsourced from Livi and Justuseapp users)
If you haven't rated Livi cancellation policy yet, Rate it here →.

How to Cancel Livi – See a Doctor by Video Subscription on iPhone or iPad:

1. Open Settings » ~Your name~ » and click "Subscriptions".
2. Click the Livi (subscription) you want to review.
3. Click Cancel.

How to Cancel Livi – See a Doctor by Video Subscription on Android Device:

1. Open your Google Play Store app.
2. Click on Menu » "Subscriptions".
3. Tap on Livi – See a Doctor by Video (subscription you wish to cancel)
4. Click "Cancel Subscription".

How do I remove my Card from Livi?

Removing card details from Livi if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

1. Create an account on Justuseapp. signup here →
2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Livi from billing you to eternity.
3. Fund your Justuseapp Cards using your real card.
4. Signup on Livi – See a Doctor by Video or any other website using your Justuseapp card.
5. Cancel the Livi subscription directly from your Justuseapp dashboard.
6. To learn more how this all works, Visit here →.

How to Cancel Livi – See a Doctor by Video Subscription on a Mac computer:

1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
2. Click "View Information" and sign in if asked to.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Livi – See a Doctor by Video app and then click on "Cancel Subscription".

What to do if you Subscribed directly on Livi's Website:

1. Reach out to KRY International AB here »»


2. Visit Livi website: Click to visit .


3. Login to your account.
4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel Livi – See a Doctor by Video Subscription on Paypal:

To cancel your Livi subscription on PayPal, do the following:

1. Login to www.paypal.com .
2. Click "Settings" » "Payments".
3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll see a list of merchants you've subscribed to. Click on "Livi – See a Doctor by Video" or "KRY International AB" to cancel.

How to delete Livi account:

1. Reach out directly to Livi via Justuseapp. Get all Contact details →


2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Livi – See a Doctor by Video from iPhone:

1. On your homescreen, Tap and hold Livi – See a Doctor by Video until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Livi – See a Doctor by Video app.

Delete Livi – See a Doctor by Video from Android:

1. Open your GooglePlay app and goto the menu.
2. Click "My Apps and Games" » then "Installed".
3. Choose Livi – See a Doctor by Video, » then click "Uninstall".