Contact Xbox Game Pass

Contact Xbox Game Pass Support

Published by on 2023-12-11

About: Get unlimited access to play over 100 great games, including highly-anticipated
Xbox exclusives, for one low monthly price.* Play a wide variety of games from
every genre from blockbusters to critically-acclaimed indie titles.



How to Contact Xbox Game Pass Customer Service/Support

Xbox Game Pass Contact Information

Listed below are our top recommendations on how to get in contact with Xbox Game Pass. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Xbox Game Pass. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Xbox Game Pass Website

84.85% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Microsoft Corporation Website



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Privacy & Terms:

https://support.xbox.com/help/subscriptions-billing/manage-subscriptions/microsoft-software-license-terms-mobile-gaming




Reported Issues: 4 Comments

4.8 out of 5

By Ronald G Jamison

1 year ago

Powerwash Simulator stopped working and it won't let me contact Square enix... I have deleted the game the downloaded it again but it still will not work. It takes me to the start screen and won't do anything. I am 1/2 way through the achievements and it just wont go any further. I need help with this please!.... I got it from game pass and I want to finish the game

By Andres303


Doesn’t work waste of time

This app keeps telling me to do something that I can’t because it has been done already it keeps telling me to enable remote downloads which has been on I never turned it off It’s telling me to enable instant on I keep this on to update my console and games now it’s telling me to select my home Xbox but there’s nothing to select I’ve reset my console and signed out of the app and back in again and nothing happens it just keeps telling me the same thing over and over again it will add them to play later but never download anything I went to the app on my console and it said it was in the play later but won’t download this app is just a waste of space on my phone and I will be deleting it until they fix it which will probably be never



By Darnocjosh


Great concept, poor execution.

When I saw there was a game pass app for iPhone, I was instantly curious. What would such an app look like? I decided to give it a try, and liked what I saw. You can search the games library, browse by genre, view a list of games coming to and leaving Game Pass. You can even queue an install straight from the app, so it’s ready to play when you’re ready. The reason I can only give it 3 stars? You cannot view “all games.” The option to browse the full library is there, and you’re able to click it. But I found that as I was scrolling, the app started to freak out. It kept listing dirt over and over again. I scrolled and scrolled until my screen went blank. I closed the app, reopened it. It did the same exact thing. I scrolled all the way to Z and started working my way up. At around S, it starting loading in the listing for Dirt, pushing everything down until I was back in D, looking at a full screen of Dirt. If the app worked as advertised I would probably give it a 5/5. But, since “Browse all Games” is broken, it gets a 3.



By IanBainE


Semi-Superfluous…

I enjoy that I can mindlessly look through games when I’m out and about when I get bored. It seems insane that Xbox and Game Pass are different apps. They seemingly share a majority of their content. Also the game pass app doesn’t seem to actually sync with my console. I can remotely download games to the console(which I can already do with Xbox app), but it never can show progress or anything more. And whenever I’m in My Games it’s never correct. It’ll show three. The sad thing is I have 17 games and only five physical copies, in other words game pass installed 12 games on my system and is and isn’t aware of most. Microsoft apps are getting overwhelming. Bing & Edge? Bing on Edge? Xbox app & Game Pass app? It’s like your competing with yourselves. Regardless, smart tech that doesn’t properly communicate with other products from you guys. Better syncing is a must.




Have a Problem with Xbox Game Pass? Report Issue

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Why should I report an Issue with Xbox Game Pass?

  1. Pulling issues faced by users like you is a good way to draw attention of Xbox Game Pass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Xbox Game Pass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Xbox Game Pass.


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