Contact Xbox Game Pass Support

by Andres303

This app keeps telling me to do something that I can’t because it has been done already it keeps telling me to enable remote downloads which has been on I never turned it off It’s telling me to enable instant on I keep this on to update my console and games now it’s telling me to select my home Xbox but there’s nothing to select I’ve reset my console and signed out of the app and back in again and nothing happens it just keeps telling me the same thing over and over again it will add them to play later but never download anything I went to the app on my console and it said it was in the play later but won’t download this app is just a waste of space on my phone and I will be deleting it until they fix it which will probably be never

by Darnocjosh

When I saw there was a game pass app for iPhone, I was instantly curious. What would such an app look like? I decided to give it a try, and liked what I saw. You can search the games library, browse by genre, view a list of games coming to and leaving Game Pass. You can even queue an install straight from the app, so it’s ready to play when you’re ready.

The reason I can only give it 3 stars? You cannot view “all games.” The option to browse the full library is there, and you’re able to click it. But I found that as I was scrolling, the app started to freak out. It kept listing dirt over and over again. I scrolled and scrolled until my screen went blank. I closed the app, reopened it. It did the same exact thing. I scrolled all the way to Z and started working my way up. At around S, it starting loading in the listing for Dirt, pushing everything down until I was back in D, looking at a full screen of Dirt.

If the app worked as advertised I would probably give it a 5/5. But, since “Browse all Games” is broken, it gets a 3.

by IanBainE

I enjoy that I can mindlessly look through games when I’m out and about when I get bored. It seems insane that Xbox and Game Pass are different apps. They seemingly share a majority of their content. Also the game pass app doesn’t seem to actually sync with my console. I can remotely download games to the console(which I can already do with Xbox app), but it never can show progress or anything more. And whenever I’m in My Games it’s never correct. It’ll show three. The sad thing is I have 17 games and only five physical copies, in other words game pass installed 12 games on my system and is and isn’t aware of most. Microsoft apps are getting overwhelming. Bing & Edge? Bing on Edge? Xbox app & Game Pass app? It’s like your competing with yourselves. Regardless, smart tech that doesn’t properly communicate with other products from you guys. Better syncing is a must.