how to cancel BetterHelp

How to Cancel BetterHelp

Published by BetterHelp on 2023-06-06

We have made it super easy to cancel BetterHelp - Therapy subscription
at the root to avoid any and all mediums "BetterHelp" (the developer) uses to bill you.

How Easy is it to Cancel BetterHelp?


Complete Guide to Canceling BetterHelp - Therapy

A few things to note and do before cancelling:

  1. The developer of BetterHelp is BetterHelp and all inquiries must go to them.
  2. Cancelling a subscription during a free trial may result in losing a free trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.

Pricing Plans

**Gotten from publicly available data and the appstores.

BetterHelp offers a subscription-based service for therapy sessions with licensed and trained therapists. The cost of therapy ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability. The subscription includes unlimited text, video, and audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the therapy service itself. You can cancel your membership at any time for any reason.

How to Cancel BetterHelp - Therapy Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the BetterHelp (subscription) you want to review.
  3. Click Cancel.

How to Cancel BetterHelp - Therapy Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on BetterHelp - Therapy (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How do I remove my Card from BetterHelp?

Removing card details from BetterHelp if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like BetterHelp from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on BetterHelp - Therapy or any other website using your Justuseapp card.
  5. Cancel the BetterHelp subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

How to Cancel BetterHelp - Therapy Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the BetterHelp - Therapy app and then click on "Cancel Subscription".

What to do if you Subscribed directly on BetterHelp's Website:

  1. Reach out to BetterHelp here »»

  2. Visit BetterHelp website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to Cancel BetterHelp - Therapy Subscription on Paypal:

To cancel your BetterHelp subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "BetterHelp - Therapy" or "BetterHelp" to cancel.

How to delete BetterHelp account:

  1. Reach out directly to BetterHelp via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete BetterHelp - Therapy from iPhone:

  1. On your homescreen, Tap and hold BetterHelp - Therapy until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the BetterHelp - Therapy app.

Delete BetterHelp - Therapy from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose BetterHelp - Therapy, » then click "Uninstall".

Have a Problem with BetterHelp - Therapy? Report Issue

Leave a comment:

Reviews & Common Issues: 1 Comments

4.8 out of 5

By Elisabeth Michalko

2 years ago

Please delete my account. I am going on a drastically reduced income and can no longer afford it. I don’t know passwords so can’t delete it myself. Again, please delete my account. I can no longer afford it!!!

What is BetterHelp - Therapy?

this app is the convenient way to get professional help from a licensed therapist. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it. ------------------------------------------- this app – FEATURES ------------------------------------------- • Over 20,000 licensed, accredited, and highly experienced therapists • Match with an available therapist who best fits your needs • Unlimited private one on one communication with your therapist • Schedule live sessions with your therapist or use the secure messenger • Gain access to constructive, educational group webinars PROFESSIONAL HELP, PERSONALIZED FOR YOU Facing obstacles alone can be daunting – receiving support and guidance from a professional therapist has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available therapist who fits your objectives, preferences and the type of issues you’re dealing with. Different therapists have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you. LICENSED AND TRAINED therapistS & THERAPISTS There are over 20,000 therapists on this app, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, an...

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