How to Cancel OptumRx

How to Cancel OptumRx

Written by on 2020-11-04

We have made it super easy to cancel OptumRx subscription
at the root to avoid any and all mediums "Optum Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

How does OptumRx's Cancellation Policy make you feel?

Complete OptumRx Cancellation and Delete Guide

Table of Contents:

  1. Cancel on Iphone
  2. Cancel on Android
  3. Cancel on Mac
  4. Cancel via Paypal
  5. Cancel on Website
  6. Delete Account
  7. Delete App on Iphone
  8. Delete App on Android
  9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel OptumRx subscription at the root to avoid any and all mediums "Optum Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


Stop Ridiculous Charges.

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How to Cancel OptumRx Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on OptumRx (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for OptumRx, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel OptumRx Subscription on your Android device

To cancel OptumRx subscription on Android, you need to realize that deleting the OptumRx app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the OptumRx subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your OptumRx subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel OptumRx Subscription on a Mac computer.

To cancel OptumRx subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the OptumRx app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel OptumRx Subscription on Paypal.

To cancel your OptumRx subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "OptumRx" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to OptumRx.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on OptumRx's website?

Here's how to cancel your OptumRx subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into OptumRx's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reaching out. Contact OptumRx here →
  2. If the company has an app they developed in the Appstore, you can try contacting Optum Inc. (the app developer) for help through the details of the app.

How to delete OptumRx account

You might have created an account on OptumRx during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to OptumRx via Justuseapp. Get all Contact details →

Bonus: How to Delete OptumRx from your iPhone or Android.

Delete OptumRx from iPhone.

To delete OptumRx from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold OptumRx until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the OptumRx app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete OptumRx from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose OptumRx, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

Prevent apps from taking your money without permission, protect yourself! Get a free virtual credit card for free-trial subscriptions.

Get yours now →

OptumRx's Cancellation Policy.

Our crowdsourced data from OptumRx and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a OptumRx subscription.

Have you rated? If you haven't rated OptumRx, Rate it here →.

What is OptumRx?

The new OptumRx mobile app empowers you to become an informed advocate of your health. The completely redesigned user interface is easy to navigate and makes managing your pharmacy benefit and your health simple. OptumRx Members – take care of your home delivery prescriptions at any hour, from anywhere, using the new OptumRx App. This application makes it easier than ever to refill and renew existing home delivery pharmacy prescriptions, sign up new prescriptions for home delivery, compare medication prices and more. We heard your feedback and have redesigned our homepage with a simpler design and large buttons to order, price and track medications. Refill home delivery prescriptions Access your Medicine Cabinet to select the prescription you want to refill. Renew prescriptions for home delivery Send your doctor a request to renew a prescription. Transfer a prescription to home delivery Save a trip to the pharmacy by having your long-term prescriptions delivered to your front door. Compare medication prices and find lower-cost options Use the medication pricing tool to see how much your prescriptions cost at a retail pharmacy versus home delivery, and find out if you can save money with lower-cost options. Review order status for home delivery medication Check the status of your refills, renewal requests and more. Setup a medication reminder Stay on top of days and dosage times by setting up a reminder to take your medications Locate a pharmacy Simply enter a ZIP...

Have a Problem with OptumRx? Report Issue

Leave a comment:

Why should I report an Issue with OptumRx?

  1. Pulling issues faced by users like you is a good way to draw attention of OptumRx to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OptumRx customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OptumRx.

User reviews of OptumRx

  • By Chickletsusieq

    OptumRx is the best!

    I have switched to OptumRx about a year ago and I have never been happier. Not only does it save me a lot of money but it also saves me time and aggravation. I do not have to stop at the grocery store and wait in long lines to pick up my prescription or to drop it off. I know people are at the age where every minute is precious and long lines are a pain, especially with kids screaming or dinner waiting to be cooked or you’re just tired and achy. Well it is very nice to know that your prescriptions will be waiting for you in the mailbox when you get home. The OptumRx app allows you to re-order your prescriptions in seconds and to check on how many re-orders you have left or which ones need to be refilled with a doctors call. If you do not have time to call the doctor for a refill OptumRX will call the doctor for you and it is a whole lot easier to get hold of OptumRx at whatever time you want 24/7 than it is a doctors office from 9:00-5:00, right? Susan Churbuck A very satisfied OptumRx Subscriber

  • By Tomato-crash

    Auto refill

    I signed up for auto refill (or so I thought). I completely ran out of 2 of my medications. My Lovastatin & Amyltriptylin. When I checked on the “status” they hadn’t even shipped yet. Forcing me to get them filled locally. The reason I signed up for this service in the first place was for the convenience of not having to run around to different pharmacies to fill prescriptions, & for the $0 copay. I received 2 of my prescriptions, & the other 2 just ran out. When I filled them locally, I would get “reminder” texts saying I had a prescription that was close to running out & was due for a refill. I assumed with me filling out my prescriptions with you, I would get a similar service. However I received no texts, calls, etc., advising me to take an action to receive me medications. Do I have to review my account every other week to make sure they’ll be shipping when I’m due? Or will it ever be an “automatic “ renewal system?

  • By Pennsydiva

    So far so good...

    So far so good since I started using the app about 2 months or so... I’ve refilled a few prescriptions using the app and had to call them only once so far and that was the first time I used the app to refill and switch to home delivery at the same time for that same prescription, so that was completely understandable! And the rep was patient and understanding because I wasn’t 😂 and she made sure everything was taking care of in the most professional way before letting me go because I had no patience or tolerance at that moment! She collectively got answers from the pharmaceutical unit and I think we both learned a lot that day ☺️ I was totally the opposite person that first called then when I hung up! 😇 Keep up the great work OptumRx ✊🏾

  • By Amymarshmellowgirl

    The app on the mobile device

    It is convenient however sometimes it’s very confusing I also think it should keep your first part of logging in permanent so that you don’t have to keep typing it and that you would only have to type in your password and then when you request medication if the doctor will not fill it by mail order then they should have the doctor notify the patient immediately and or have optimum RX notify the patient as well and then this way the patient can call the doctor and see about getting the medication that they need I hope that helps have a wonderful day plus it would be great if some medications you could just get immediately like if you go to the doctors and you’re sick and you need an antibiotic it will be great if your price and your terms would be honored at local pharmacies just my humble opinion but maybe it is and I’m on aware plus there isn’t a clear precise notification of just how many times patient may get this medication filled per month the quantity or if you put limitations and and then if there are limitations why are there limitations are they just your policy or are they a federal and state policy/law because if they are only your policy then in all actuality you are hindering the treatment process of every patient you deal with

  • By savagerussianbear343

    Very secure

    If you like logging in and spending lots of time changing passwords and verification of identity, you will love this app. You will be able to spend more time trying to access the app then order your meds. True you could be sure to log on at least once every 2 weeks to avoid fingerprint access expiration or sign up for auto refill to avoid the issue but then you will have a stockpile of meds lying around for others to get into. Using this app will guarantee that you will meet new people by calling the support call center when your account gets locked out or you get sucked into the auto refill default option. For those suffering from loneliness, this could possibly curtail the need for the meds you will end up stockpiling by using this app. Kind of like the movie RED, except adding prescription drugs to the storyline. So download the app and prepare to medicate beyond your wildest dreams while you try to access the app to stop the auto refill feature.

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