How to Cancel Veo

How to Cancel Veo

Written by on 2022-04-13

We have made it super easy to cancel Veo subscription
at the root to avoid any and all mediums "VEORIDE INC" (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Veo

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Veo subscription at the root to avoid any and all mediums "VEORIDE INC" (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Veo Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Veo (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Veo, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Veo Subscription on your Android device

To cancel Veo subscription on Android, you need to realize that deleting the Veo app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Veo subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Veo subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Veo?

Removing card details from Veo if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Veo from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Veo or any other website using your Justuseapp card.
  5. Cancel the Veo subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Veo directly. Get their Contact info →



How to Cancel Veo Subscription on a Mac computer.

To cancel Veo subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Veo app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Veo Subscription on Paypal.

To cancel your Veo subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Veo" or "VEORIDE INC" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Veo.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Veo's website?

Here's how to cancel your Veo subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Veo's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Veo's contact details here

  2. Visit the website of Veo. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Veo account

You might have created an account on Veo during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Veo via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.




Bonus: How to Delete Veo from your iPhone or Android.


Delete Veo from iPhone.

To delete Veo from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Veo until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Veo app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Veo from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Veo, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Veo?

Our crowdsourced data from Veo and Justuseapp users, shows that it is Very Easy to cancel a Veo subscription.

If you haven't rated Veo cancellation policy yet, Rate it here →.



What is Veo?

Veo makes your daily commute easier and faster. Download the app, grab a Veo e-scooter, bike, or e-bike and just enjoy the ride. HOW VEO WORKS Step 1: Find the closest e-scooter, bike, or e-bike. Step 2: Scan to unlock! Scan the QR code (or enter the scooter's or bike’s ID number) to unlock it. Enjoy your ride! Step 3: Park in a designated parking zone (shown in the app) when done. To finish your ride and stop the fare, just tap the "End Ride" button in the app or push down the lever on the bike lock. We do the rest! Questions about Veo? Send an email to [email protected] or visit our website, www.veoride.com, to see all the places you can Veo today!



Stop ridiculous app charges!


Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.





Have a Problem with Veo? Report Issue

Leave a comment:



Why should I report an Issue with Veo?

  1. Pulling issues faced by users like you is a good way to draw attention of Veo to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Veo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Veo.


User reviews of Veo


  • By I am. Thank you.
    5

    Great customer service

    Had an incident where I forgot to lock my bike and it got taken by someone else and used for another few HOURS. Called customer service and they were really friendly and helpful and only charged me for the amount of time I was using it



  • By runcambodiansoverwithmyveo
    5

    Sweet

    2 rides down with only $5 deposited. If you don’t want your card charged for services you’re not using and I’m just spitballing here but make sure you lock it and also remove your card once you make a deposit. Many bikes in my area maybe more than 50.



  • By GiaBlvck
    3

    First time renting a bike

    Would’ve been 5 stars but I was in the right location and the bike wouldn’t let me end my trip. I rode all the way up the street thinking it was the right place it wasn’t. I tried customer service and was unable to get anyone just got a voicemail saying they’re unable to take my call. I ran in to someone else who I saw entering the park as I was exiting while trying to find a drop off location and they told me they dropped their bike off in the EXACT spot I was at to begin with that the bike wouldn’t let me end my trip at. So I had to ride all the way back to where I was. Wasted almost 10 mins.



  • By isabellahernandez511
    3

    Great transportation but horrible service

    I unlocked a bike for only a few minutes and the lock was broken so I couldn’t actually lock it. I tried contacting VeoRide multiple times but no answer and the app said I was using the bike for hours!! I issued multiple reports but was still unable to lock. It seems as though veoride cares more about the profit than actually making things easier for their consumers. Sometimes bikes are unable to be locked and we shouldn’t be charged for YOUR mistakes.



  • By 🎨❤💙💜💛👍
    2

    Love VeoRide but bad customer service

    I’ve tried emailing, calling at all different times, and messaging them through their app and received no response. I only use veoride every now and then to get around my campus. So when I got a notification that I was charged $50 for a subscriptions service I was shocked. I don’t remember accepting this, maybe I accidentally did. But I do not need this and won’t even be on campus to use this over the summer. It also overdrew my bank account. Which I have handled but it is a little ridiculous they do not give refunds especially when I haven’t even used the money. I’ve emailed them twice, I’ve called and never even heard the phone ring, and I’ve messaged them and still haven’t heard a response. Thought I loved this and now will delete and tell people on campus to not get this app because you might waste your money. Wish there was better customer service. App and their bikes are good but if something accidentally happens and they have your card information, you’re screwed.




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