How to Cancel Night Owl Connect

How to Cancel Night Owl Connect

Written by on 2020-07-27

We have made it super easy to cancel Night Owl Connect subscription
at the root to avoid any and all mediums "Night Owl SP, LLC" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Night Owl Connect?


Complete Guide to Cancel and Delete Night Owl Connect

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete Night Owl Connect?

It is Impossible to Cancel a Night Owl Connect subscription. (**Crowdsourced from Night Owl Connect and Justuseapp users)
If you haven't rated Night Owl Connect cancellation policy yet, Rate it here →.


How to Cancel Night Owl Connect Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Night Owl Connect (subscription) you want to review.
  3. Click Cancel.

How to Cancel Night Owl Connect Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Night Owl Connect (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Night Owl Connect Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Night Owl Connect app and then click on "Cancel Subscription".

How to Cancel Night Owl Connect Subscription on Paypal:

To cancel your Night Owl Connect subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Night Owl Connect" or "Night Owl SP, LLC" to cancel.

What to do if you Subscribed directly on Night Owl Connect's Website:

  1. Reach out to Night Owl SP, LLC - the company behind Night Owl Connect directly: Get all Night Owl Connect's contact details here

  2. Visit Night Owl Connect website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Night Owl Connect account:

  1. Reach out directly to Night Owl Connect via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Night Owl Connect from iPhone:

To delete Night Owl Connect from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Night Owl Connect until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Night Owl Connect app.

Delete Night Owl Connect from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Night Owl Connect, » then click "Uninstall".


Night Owl Connect helps you keep an eye on your world, from anywhere in the world. Monitor your home or business, in real time, on your Smart Phone or Tablet. Easily share images and recordings via your favorite social network or through email and text. Be smart, be safe, be connected! Night Owl Connect Features: Quick and easy mobile setup Live video and audio from your Cameras on Wi-Fi or 3G/4G LTE networks Easily configure push notifications from your Smart Device Save recordings directly to your Smart Device Save images directly to your Smart Device and share via text, email or social media Share important MP4 formatted videos via email or social media Video playback Multiple logins/users Two-way audio Google Integration (Limited devices) Fish Eye Camera Human Detection, Familiar Face, and Unfamiliar Face Alerts Night Owl Security Products is a leading innovator in the security technology industry. As the fastest growing manufacturer of security DVRs, NVR’s, and Cameras, Night Owl offers the best value on the market. This is accomplished by designing and engineering products that are high quality, user friendly, and affordable. Our video surveillance equipment is used by homeowners, businesses, federal and municipal organizations, retailers, dealers, distributors and integrators across the globe. Visit us at for more information on all our products and services. Night Owl Connect is compatible with the following Night Owl Devices: WDB-20 WDB-20-V2 WG-20W-4 WCM-SD2POU-BU WCM-SD2PIN WCM-SD2POU-BU-V2 DVR-C20X-8 DVR-C20X-16 DVRH-C20X-8 DVRH-C20X-16 WNVR-C20-8 DVR-C50X-8 DVR-C50X-16 NVR-IC82-8 NVR-IC84-16 DVR-C50XFR-16 DVR-C80XFR-8 WCM-2FEIN WARNING: This application uses data to connect your Cameras to your Smart Device. When connected to a 3G or 4G LTE network, the live video feed from your Camera will be considered streaming data by your phone service provider and will contribute to any data or download limit your phone data plan may have. If you exceed your data plan limit, this may result in additional usage charges. It is highly recommended to contact your phone service provider to know the limit of your data plan before using this video streaming application.

Reviews & Common Issues: 6 Comments

By Nora 5325

App not working

App won’t connect. It keeps saying off line no internet connection but I’m getting movement alerts and can see everything on my monitor. Phone is updated and has space. Have deleted and reran app numerous times and gotten new reset codes. This is an update from previous review. We updated our Wi-Fi yesterday and today I went to settings and completely removed the device and put it back on and everything is great so far and my son was able to view the cameras away from home. So instead of removing app, completely delete the device and reinstall.

By AJVal79

Decent app but missing some features

The one Bug that’s driving me nuts is no matter what I can never review the most recent recording. I have to wait for another recording to show up before it can be reviewed. And the absence of any type of scrubbing while watching a recoding is also annoying. I would also like to see the ability to view in landscape and all 12 channels. Ok so a few things have been fixed and added to this app since my initial review. But I added a doorbell camera and it only sends a notification when there’s motion. I want a notification that tells be some is actually ringing the doorbell. Motion detects people walking down the sidewalk that aren’t actually ringing my doorbell so these are basically false notifications.

By Gggggggzzzzas

Sub-optimal App

Cameras are great. App needs improvement. I’d like a filter feature on the event laybacks where I can search by a specified time frame on a particular day. At this time. You manually have to go through each video for the day in order to view live recorded video. This takes FOREVER especially since the app only loads about 10 videos at a time. depending on if you record every 10, 20, or 60 seconds, you will spend half a morning just trying to view what occurred between 8-9 pm the night before. The app video playback also buffers a lot. App needs some work. I’ve never had an app have so many issues with staying functional and current. Considering returning cameras due to the app.

By BuggieGrl

Login Fail

10/30 Update: I went from getting push notifications all day long to nothing at all. Not a one. I prefer being notified all day long than not at all for security reasons, especially at night and when no one is home. I don't know what happened. Feels like the developers were trying to fix something that wasn't broken and now can’t fix what they broke. Shame because I really love the quality and features of the cameras. If only the app would follow suit. 2 stars for the camera. 0 stars for this app. ***************************************** Aside from setting the sensitivity to the lowest setting I get notifications all day long when the leaves on the tree blow with the wind...annoying but at least I know it works. Tonight, for some apparent reason, I stopped getting push notifications and I only noticed because I heard a slew of cars driving by and found it weird that my notifications weren’t going off. Appears I wasnt logged in so I tried logging in. Nope. Login failed. Reset a dozen times. Login failed a dozen times. Must be an issue with the app? No idea but not being able to check my cameras is not providing me a secure feeling. Hope it gets corrected sooner than later. Annoying.

By mlliondollarnunu

Complications with Camera I only had it for a week

My problem is I should have researched this camera before buying it from Walmart! Not only did I think it was kind of pricey for one camera instead of two in the package but I only had it for about a week and I had multiple problems with it including : wi-Fi connection error when I have perfectly great Wi-Fi in my home, as well as “external fault” Will pop up when my camera has a motion in the area meaning I am an able to see what triggered my camera which is useless because I got it for protection of my home. As well as recording and playback I cannot function I thought an SD card or memory chip would come with the camera but it does not. But I do love how I can talk to my visitors through my camera I can take pictures with the camera While on the screen as well as record while on the app. But what if someone came while I wasn’t home and wanted to go play back that video??? I’m screwed !!!! Depending on how the next week or two goes I might be returning this camera

By Jacqueline Brant
Mar 16 2021

I want to delete my information from the app. I no longer need it. How do I do that?

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