delete Phonak Guide

How to Delete Phonak Guide

Published by Sonova AG

We have made it super easy to delete Phonak Guide account and/or app.


Guide to Delete Phonak Guide

Things to note before removing Phonak Guide:

  1. The developer of Phonak Guide is Sonova AG and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like Sonova AG holding their data to delete it. The law mandates that Sonova AG must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that Sonova AG delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete Phonak Guide account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Phonak Guide via Justuseapp. Get all Contact details →

Option 2: Visit the Phonak Guide website directly Here →

Option 3:   Contact Phonak Guide Support/ Customer Service:

  1. 60% Contact Match


How to Delete Phonak Guide from your iPhone or Android.


Delete Phonak Guide from iPhone.

To delete Phonak Guide from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Phonak Guide until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Phonak Guide app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Phonak Guide from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Phonak Guide, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Have a Problem with Phonak Guide? Report Issue

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What is Phonak Guide?

Phonak Guide app Turns your smartphone into a support tool The Phonak Guide app helps you getting used to your new Phonak hearing aids. After downloading, follow the instructions to customize the app for your specific hearing aids. Handling and maintenance of your hearing aids are illustrated and described in a user friendly way. Features: • Customized to your specific hearing aid • Step-by-step instructions • Troubleshooting guides • Clinic contact data Supported Phonak hearing aid families: • Audéo B • Bolero B • Audéo V • Bolero V • Virto V • Naída V • Sky V



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