How to Cancel AT&T Photo Storage

How to Cancel AT&T Photo Storage

Written by on 2022-03-29

We have made it super easy to cancel AT&T Photo Storage subscription
at the root to avoid any and all mediums "AT&T Services, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate AT&T Photo Storage's Cancelation Policy


Complete Guide to Cancel and Delete AT&T Photo Storage

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel AT&T Photo Storage subscription at the root to avoid any and all mediums "AT&T Services, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel AT&T Photo Storage Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on AT&T Photo Storage (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for AT&T Photo Storage, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel AT&T Photo Storage Subscription on your Android device

To cancel AT&T Photo Storage subscription on Android, you need to realize that deleting the AT&T Photo Storage app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the AT&T Photo Storage subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your AT&T Photo Storage subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from AT&T Photo Storage?

Removing card details from AT&T Photo Storage if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like AT&T Photo Storage from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on AT&T Photo Storage or any other website using your Justuseapp card.
  5. Cancel the AT&T Photo Storage subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact AT&T Photo Storage directly. Get their Contact info →

How to Cancel AT&T Photo Storage Subscription on a Mac computer.

To cancel AT&T Photo Storage subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the AT&T Photo Storage app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel AT&T Photo Storage Subscription on Paypal.

To cancel your AT&T Photo Storage subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "AT&T Photo Storage" or "AT&T Services, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to AT&T Photo Storage.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on AT&T Photo Storage's website?

Here's how to cancel your AT&T Photo Storage subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into AT&T Photo Storage's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all AT&T Photo Storage's contact details here

  2. Visit the website of AT&T Photo Storage. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete AT&T Photo Storage account

You might have created an account on AT&T Photo Storage during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to AT&T Photo Storage via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete AT&T Photo Storage from your iPhone or Android.

Delete AT&T Photo Storage from iPhone.

To delete AT&T Photo Storage from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold AT&T Photo Storage until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the AT&T Photo Storage app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete AT&T Photo Storage from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose AT&T Photo Storage, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete AT&T Photo Storage?

Our crowdsourced data from AT&T Photo Storage and Justuseapp users, shows that it is Fairly Hard to cancel a AT&T Photo Storage subscription.

If you haven't rated AT&T Photo Storage cancellation policy yet, Rate it here →.

What is AT&T Photo Storage?

AT&T Photo Storage is just one of the premium benefits that comes with AT&T Protect Advantage. * With the AT&T Photo Storage app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality. Free up storage on your device with one touch to make space for capturing more memories. Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share. • Original quality: AT&T Photo Storage backs up photos and videos in original quality • Automatic: Seamless, automatic backup from your phone • Storage: Includes unlimited storage** • Speed: Upload speeds that won’t leave you lagging • Restore: Simply tap ‘Download’ to restore backed up items to your device • Share: Share your memories using SMS**, email, or social media of your choice • No Data Charges: No need to wait for a Wi-Fi connection. You can back up photos and videos without using your AT&T data plan. ** Download the AT&T ProTech app to call or chat with a ProTech support expert for help with your phone, apps, and technology. Learn more at Contact us at [email protected] *AT&T Protect Advantage subscription not required. **Storage size depends on subscription in AT&T Protect Advantage. There may be limitations on the size of each video that can be backed up and secured. **Messaging rates may apply. Data rates do not apply when on AT&T’s network. (Requires eligible AT&T data services. Excl. & restr. a...

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Have a Problem with AT&T Photo Storage? Report Issue

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Why should I report an Issue with AT&T Photo Storage?

  1. Pulling issues faced by users like you is a good way to draw attention of AT&T Photo Storage to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AT&T Photo Storage customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AT&T Photo Storage.

User reviews of AT&T Photo Storage

  • By Pumpkin/60

    First review

    I really like having this back up for my photos as it allows me to keep everything separate from my phone manufacturer, Apple, & I also get more storage. In my Apple photos I just keep family photos, friends photos mostly. Once I know that the other things have been saved to ATT photos, then I delete them from phone memory. In my ATT photos I keep work related screen shots, copies of things I want to have access to, but not mixed into my family photos. I still edit both photo sites until I am 100% sure one or the other has my stuff somehow.

  • By South Ga Mom

    Is it truly doing that?

    I’m seventy-six years old and technologically illiterate, so I cannot tell you in technical terms why I have an issue with this app. I just do not know if my pictures are really being backed up or not. I gave it five stars because if it really is doing what it’s supposed to be doing, it deserves five stars.

  • By I Love Bentwood!

    I Love the AT&T Photo App

    This a great APP for free photo storage! The clarity is just as great as One Drive and there is no monthly charge for a large GB of photo storage. I have it for free since I have an AT&T account for my iPhone, U-Verse and my Internet services.

  • By lesainRwc

    New to app

    I am just getting used to this app, so I can't Say if the app is good or bad, however my experiences will AT&T ( 28 years) from first apartment phone and to where we are today ...... AT&T is VERY popular in Northern CA. I feel strongly that the company will provide the excellent services I have always received from them. They currently provide prompt and effective solutions to the technical problems I manage to get myself into, and they are patient & cheerful (I have PTBI , Dyslexia and PTSD)) My ONLY question is what to do with everything I stored "in the Cloud" since That appears to do the same thing but charges when you use extra space ?????? HELP ????? HOPEFULLY 😗 please ? By the way I am sure AT&T will fix any problems with the program, because Unlike many other companies they have LIVE customer services representatives Who ask questions to make sure they Understand the problem I am having, then Clearly explain what is wrong and how to fix it. Lesa OMara

  • By Evilkefz1

    Great App but......

    Great App can’t complain about the layout and everything but like others when I first installed it it backed up 12k photos then stopped and had 300 left. So I gave it 3 weeks nothing so I deleted and reinstalled it. This time it uploaded 266 and left the rest pending. Smh. About to reinstall again and see what happens... wish me luck

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