How to Cancel Plex
Written by Plex Inc. on 2022-04-14We have made it super easy to cancel Plex: Movies, TV, Music & More subscription
at the root to avoid any and all mediums "Plex Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Plex: Movies, TV, Music & More
There are a few things you must do and know before canceling subscriptions. They are:
- Check the Terms, Service policy or Privacy policy of Plex to know if they support self-serve subscription cancellation or account deletion:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel Plex: Movies, TV, Music & More subscription at the root to avoid any and all mediums "Plex Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel Plex: Movies, TV, Music & More Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on Plex (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for Plex: Movies, TV, Music & More, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel Plex: Movies, TV, Music & More Subscription on your Android device
To cancel Plex subscription on Android, you need to realize that deleting the Plex app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the Plex: Movies, TV, Music & More subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your Plex subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
How do I remove my Card from Plex?
Removing card details from Plex if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.
Before Signing up or Subscribing:
- Create an account on Justuseapp. signup here →
- Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Plex from billing you to eternity.
- Fund your Justuseapp Cards using your real card.
- Signup on Plex: Movies, TV, Music & More or any other website using your Justuseapp card.
- Cancel the Plex subscription directly from your Justuseapp dashboard.
- To learn more how this all works, Visit here →.
After Signing Up:
- If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Plex directly. Get their Contact info →
How to Cancel Plex: Movies, TV, Music & More Subscription on a Mac computer.
To cancel Plex subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Plex: Movies, TV, Music & More app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel Plex: Movies, TV, Music & More Subscription on Paypal.
To cancel your Plex subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "Plex: Movies, TV, Music & More" or "Plex Inc." to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Plex: Movies, TV, Music & More.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on Plex's website?
Here's how to cancel your Plex subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Plex's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all Plex's contact details here
- Visit the website of Plex. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Plex account
You might have created an account on Plex during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to Plex via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
- Check Plex's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
*Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.
Bonus: How to Delete Plex: Movies, TV, Music & More from your iPhone or Android.
Delete Plex: Movies, TV, Music & More from iPhone.
To delete Plex from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Plex: Movies, TV, Music & More until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Plex: Movies, TV, Music & More app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete Plex: Movies, TV, Music & More from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose Plex: Movies, TV, Music & More, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete Plex?
Our crowdsourced data from Plex and Justuseapp users, shows that it is Very Difficult to cancel a Plex subscription.
If you haven't rated Plex cancellation policy yet, Rate it here →.
What is Plex: Movies, TV, Music & More?
Stream movies and TV shows, plus 200+ channels of live TV, instantly, without a subscription. Watch live TV and movies anywhere, from any device, with Plex. Streaming movies has never been easier with Plex. Watch your favorite movies from Crackle, Warner Brothers, MGM, Lionsgate and more! Enjoy hundreds of free, full length movies from every genre: anime movies, children's movies, documentaries, and much more. Watch TV series you know and love or discover brand new shows with Plex’s streaming services. Enjoy on demand TV channels and shows, all in one place. Watch TV anywhere, on any device, together with your friends! Watch 200+ channels of free live programming—instantly. Stream any of your favorite TV shows and channels. From food to news, sports to kids, and international content, there's something for the whole family! Watch news from over 190 global publishing partners, including CBS, Financial Times, Euronews, and top local news sources for over 80% of markets in the U.S. Plex also offers a media server that organizes your personal data, lets you listen to your favorite podcasts, find new recommendations, and stream new music. Watch now: stream TV, movies and more with Plex. PLEX FEATURES: Live TV Streaming: - Stream live TV with access to 200+ channels of free live programming - Enjoy many live channels for everyone in the family: watch kid shows, news, sports, and more - Watch the news with CBS, Financial Times, Euronews, local news channels and more Watch M...
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Reported Issues: 1 Comments
By Cherri Holt
Aug 25 2021
Cancel my Plex .
Have a Problem with Plex: Movies, TV, Music & More? Report Issue
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Why should I report an Issue with Plex: Movies, TV, Music & More?
- Pulling issues faced by users like you is a good way to draw attention of Plex: Movies, TV, Music & More to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Plex: Movies, TV, Music & More customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Plex: Movies, TV, Music & More.
User reviews of Plex
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By MajorHavoc5Works and works well
Best solution to cataloging and playing media across many platforms there is. With a premium subscription and PlexCloud, one can watch videos from just about anywhere you can get a decent connection. While the interface does take some time to get used to, it functions well and actually manages watching or listening for you in a very helpful way, including remembering what you have seen or heard, and continuing in the right places when you come back to something in progress. And the Plex people are quick to address bugs and issues, and listen to suggestions for improvements. Just finished a trip to Italy and Germany, and had access to my media the whole time. In addition, Plex’s database of images, sounds, titles, and cover art make the interface beautiful and helpful. The lifetime PLEX subscription was the best decision for me. And no, I do not work for the company, and they did not pay me to say this. Just very pleases with how well this software works.
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By austinpatrick5My BEST APP EVER
I Was looking for a means to view my video library and found Plex to my liking. I can set up my library to watch movies as if I were back in the old days where Saturdays was an outing to go to the marquee at 12 noon to watch previews, three cartoons, the news reel, and two two movies . That took up five hours in the old days at the RKO THEATER. I can now reproduce that wonderful experience and go to the head without missing the story by hitting the pause button. The developers deserve a great praise for their hard work. Update December 2019 I now have over 3000 movies ; TV, AND home movies in my plex library, I also have over 4000 music files and 8000 personal photos that I scanned in from old album books and pictures lying around in trunks , paper bags and boxes. At any time I can access any photo, or video in seconds to show friends and family. What is nice about plex is you can consolidate your entire visual LP records old tapes and 45 rpm records and auditoria history in one app. I have my plex on a WESTERN DIGITAL 10 Terabyte pr2100 NAS DRIVE using RAID 2 so that I will always have a back up in case something goes wrong. I also backup my plex library to a separate 10 TB drive unplugged and stored in another place. My kids and grandkids can always review our family history at any time. And by the way! They can down load videos and pictures to their phones from plex to show their friends or watch them on the plane when they travel. Great App.
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By Bossfuji5Best Media Server
I've been using Plex as a Media Server and iOS app for over 5 years now. Both the server and app complements each other and very easy to use. The app has features such as sync which allows you to watch movies or TV shows on your local device without needing internet access. You can configure sync to auto download any number of unwatched episodes for a TV Series. So let's say for you have Season 5 of TV show '24' for 4 unwatched episodes synced and your iPad has Eps 8-11 downloaded. You can be on an airplane and watch Eps 8 & 9. You get to your hotel and sync up again. The app will delete Eps 8-9 since they were watched and download Eps 12 & 13 since they are the next unwatched Eps. So this configuration will keep a rotating 4 unwatched episodes of '24' on your local device. The app also displays metadata (Title, Year, recap, actors, directors, posters, etc.) of the movies or TV Shows.
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By NCJaZz5App free when you get Plex pass - WORTH IT! Best media server and app to pull plug
I purchased the lifetime Plex Pass. The best a/v decision I’ve made. I wish the sync process was easier for offline listening and watching FOR MY KIDS but for me it allows for granular control of kbps rate per song. Interface for me as a technologist is very much self driving and in-play. I think i paid around a bill for the lifetime Plex pass a few years ago and it’s more than paid for itself. The app is free for Plex pass subscribers (monthly yearly or lifetime pass) but even for those who don’t do pass the cost of you have access to a Plex media server with a decent sized media dB is worth the cost to get all the extras. We added a couple of homerun boxes and killed cable which is saving us almost a bill / 100 Per month alone so Plex has been incredible for us at home and at the office and when on the road.
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By Invest a little5Loving Plex
I love Plex and it has given the chance to explore all the media I had but was previously buried in stacks of CDs and DVDs. Bought a lifetime pass years ago,so glad I did. Having said that, the current iOS app and Plex server have some seriously annoying “features”. Selecting repeat a track in the iOS app will sometimes repeat it, but more often than not, it doesn’t and stops playing anything else afterwards, meaning you have to restart the play queue. It mixes together playing several tracks at once. This does not happen on the web app. Playlists on the Plex server sometimes get wiped out. The playlist name is still there, just nothing in it. When you have hundreds of items in the playlist, it’s impossible to recreate. These items have been posted to the Plex forum and others have the same issue, Plex haven’t addressed them.
