How to Cancel Freshly

Our crowdsourced data from Freshly and Justuseapp users, shows that it is Unrated to cancel a Freshly subscription.

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Real food. Real Flavors. Really Fast. Freshly makes mealtime effortless with chef cooked, healthy meals delivered fresh (not frozen) to your door each week. Crafted by our team of chefs and nutritionists, each tasty meal is ready to eat in only 3 minutes—all you have to do is heat ‘em up—no cooking or cleaning required. NUTRITIOUS FOOD DELIVERY When life’s busy and you’re hungry, Freshly is your go-to app for tasty and nourishing food delivery. Our balanced and delicious meals are delivered fresh to your door on a weekly subscription plan, ranging from 4 to 12 meals per week. FLEXIBLE DELIVERY, ON YOUR TERMS Not at home for your delivery? Easily update your delivery day in the app to select any day of the week! Choose your weekly menu, skip a week, and change your subscription with a few simple taps. Or change your delivery address anytime to wherever you are: home, work, or school! RECLAIM YOUR TIME Take the stress out of meal prep and planning, the hassle of recipes, restaurants, hard-to-get reservations, take out, and home cooking. Freshly frees you of mealtime worries so you can focus on what matters most. And with healthy whole-food ingredients, and good-for-you spins on classic comfort dishes—Freshly meals satisfy a variety of tastes, food moods, and cravings! DESIGNED TO FIT YOUR LIFESTYLE Our meals are crafted by an expert team of nutritionists and chefs so you never have to sacrifice health for flavor. With Freshly meals, you can say goodbye to overly-proce...

1. Pulling issues faced by users like you is a good way to draw attention of Freshly - Food Delivery to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Freshly - Food Delivery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Freshly - Food Delivery.

• 
  By Adriball

  5

  10/10

  I don’t usually write reviews, but I just had to because freshly had incredible customer service. I recently moved and had issues on two separate occasions (entirely my fault)that were taken care of right away. One of the times I forgot to cancel the order to my old address before the skip period and the second time I accidentally placed back to back deliveries to my new address, one Saturday and one Sunday, which would have been waaay too much food. Both times I was able to contact customer service super quick, and even though it was past the time frame, they were able to cancel my unwanted orders and even refunded me right away. They’re always super friendly, you don’t have to wait forever to talk to someone, and they follow up with an email to make sure everything was taken care of. On top of the excellent customer service, the food is also great. If you don’t like having the same thing over again, it can get repetitive, but they do have seasonal meals that add variety and keep things interesting. It costs just as much as eating out, even cheaper most times, and it’s so much better. Plus, it’s perfectly portioned, so I never have to worry about wasting food.



• 
  By Ghostrider0107

  5

  Superb Food - Shipping issues w/LaserShip

  Pros: The quality and taste of Freshly meals are excellent. They have a wide selection of healthy options with vetted sourcing and no fillers or unnecessary ingredients. Cons: Waiting to see who the shipping partner is for NC/Triangle area. I started using Freshky while I was on a two month work trip to the Miami area. I had never heard of LaserShip and hopefully will not be subject to their subpar service and unreliability again. On my 2nd order, LaserShip didn’t sort the box correctly and it took a full 24+ hrs to deliver my food from the originally scheduled date. The 4th delivery, LaserShip damaged the box sufficiently to render the meals unsafe—they initially left a note that the item was ‘not able to be left with addressee’. It took them 16 hours to update the status to item damaged, discarded (per Freshly’s guidance). Both times I wrote LaserShip, it took them 4 days to respond. When I called, the agent was apathetic, hard to Understand, and could tell me nothing other than that he would make a note for the delivery driver to call me on future deliveries. It’s my hope that Freshly opts for another delivery service in the South FL area.



• 
  By Episteme

  5

  Tasty, Healthy Food & Simple App

  Once my kid went off to college and I started to create new goals for myself, I needed to streamline my life. Cooking became a chore. I was burned out and ended up eating less healthily because I didn’t want to be bothered. I need a way to manage my calories and my health without thinking. I also wanted my time back. Enter Freshly’s prepared meal service and I was amazed. Every single meal is tasty. Every. Single. Meal. My picky boyfriend even likes them. And it is so affordable to get 12 meals a week that I’m saving grocery money. I can add more fruit, veggies, nuts or snacks around each healthy meal portion and still manage my caloric intake. I am recommending Freshly to anyone who is tired of wasting time in the kitchen and would rather be using their life and time in other ways. And the app is even better. I can swap out meals at any moment. The chefs are constantly creating new seasonal meals for me to try so I never we get bored. Get you life back people! Use the free time you will get back with Freshly meals to read a book, go for a walk, work on your professional goals or spend time with a loved one.



• 
  By Josie Chan

  5

  They say “third time’s the charm.”

  I am a single medical profession and my 8 hour day is routinely 10-12. I have tried some of the other meal by mail companies, and while the food was good, I still had to chop, sauté, boil, bake, etc when I got home. The Freshly meals are generously sized and tasty! I have taken them to work for lunch & my co-workers are jealous. The per meal price seems high at first, but you are getting the equivalent of two grocery store frozen meals. So the price actually works out. I did not realize that the meals are not frozen prior to shipping because they always arrive frozen. I live about 4 hours from the shipping hub. My order got on the wrong truck and the delivery was delayed by one day. That’s when I found out that fresh, no frozen meals were so well packaged that they actually froze in the box. So no worries about from me about the shipping temp. While the shipping error was on FedEx, Freshly gave me a bit off my next order which is great customer service. I didn’t ask for it & didn’t expect it. But I do appreciate it! Looking forward to the roll out of new tasty meals!



• 
  By Curacao1

  5

  Love Freshly....but

  I love this service. I have tried many of the meals and as expected some are better than others. However overall...very pleased and do highly recommend Freshly. Customer Service is excellent and the rare occasion that there has been an issue with a delivery they immediately made it right. Now the but....(and this is based on a personal preference level). 1). I pretty much only eat seafood and I wish there was more of a selection. As of this week the best seafood meal is gone (Low Country Boil) and sadly I will likely suspend my service until more seafood is available. There are a couple of meals with fish still available but they virtually have no flavor, they are so bland. I just completed a survey about some possible upcoming options which seem to include some Cajun style choices. I’m from the Gulf Coast and those are my kind of flavors. 2). The weight of the box is an issue. The ice is so heavy that I unfortunately have to open the box outside and bring things into the house separate. I saw this mentioned in the reviews as well.