How to Cancel SeTracker2

Pretty good tracking overall and I love the fact that there is a replay feature to show where the child walked on the watch, location by location in order. One improvement I’d like to see is that when I hit the Tracking button, I get an error message that says the watch can’t be found or located, and then it gives me the updated location.... so it seems this error message comes up every time by accident, like a software bug. It causes a little panic because if you get a message that your child’s watch is offline when it’s not or they can’t be tracked when they can be, it makes you feel worried until you see that the watch location does actually update itself.

The watch does what it says and the app is very user friendly. The one option I wish it had is to set the time from military time to regular AM and PM. This app doesn’t give you the option to do that which I didn’t like. That’s the only reason I gave it 4 stars. The app keeps track of the user, tells you when the battery is low, when it’s taken off, and voice messaging is great. My son really likes it and makes him feel like a super hero just because he can make calls to mom and dad. Very useful tool to keep an eye on your kid. Am not sure if the feature is there but if I can listen to what is going on around him without him knowing would be great too.

I signed up for the $5/cellular plan they suggested. The calls work well, the messaging is so so. It’s voice only and doesn’t distinguish which voice messages are being sent and which are received. Also, you can only send and receive from the app. So text messaging is not an option. Tracking: while the watch was sitting next to me the location was reported as being at several locations across the city, and even in the middle of the freeway over 10 miles away. I’m not sure if this is an issue with the app or the watch or the cell service but none of them provide clear instructions or customer support to help find the solution. I’ll keep trying or cancel everything and call the watch a huge waste.

The app allows me to stay in contact with my children when they are away from home. They are 7 and 9 and we’re not ready for them to have a cell phone. This is a good compromise. However, there are several features I’d recommend for future updates: 1) Allow the parents/users to change the face/icon on the watch. My daughter is big on creating avatars and she was really bummed that she had no control over the images on the watch. Perhaps allow parents to upload/customize the watch with photos of their choosing. 2) Update the gps tracking feature. It’s never accurate and is usually off by over a mile. This is not helpful when I’m attempting to locate my child and was the one of the primary reason we purchased the watch. 3) Allow users to adjust and personalize the volume and the sounds of ringtones (as well as the volume of the speakers). As stated previously, both my children have the watch, it would be nice for them to recognize their watch alarms from one another’s. The watch and app have a lot of potential. I’m hopeful there will be modifications based on my recommendations.

The tracking situation seems to be a theme here. I went to see where my child was and it said she was on the HIGHWAY!!!! My husband and I completely freaked out!! I had to turn the app off then go back in to see where she was. THIS NEEDS TO BE FIXED!!! This watch is to give parents piece of mind, not give them a heart attack! Not sure where the phone number comes from either but it’s literally from another state. As another reviewer has said: you can only text through the app, however, the call is pretty clear. Setting up the phone is extremely frustrating!! The instructions are not very clear. It took a very long time to figure everything out! Please fix your product!!

I accidentally deleted the app after I binds watch now I can’t use app
Needs authentication

I have to cancel the account with this mail:
[email protected]
Please do it