How to Cancel Nanoleaf Smarter Series

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Nanoleaf Smarter Series subscription at the root to avoid any and all mediums "Nanoleaf" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel Nanoleaf Smarter Series Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on Nanoleaf Smarter Series (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for Nanoleaf Smarter Series, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Nanoleaf Smarter Series Subscription on your Android device

To cancel Nanoleaf Smarter Series subscription on Android, you need to realize that deleting the Nanoleaf Smarter Series app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the Nanoleaf Smarter Series subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your Nanoleaf Smarter Series subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel Nanoleaf Smarter Series Subscription on a Mac computer.

To cancel Nanoleaf Smarter Series subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Nanoleaf Smarter Series app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Nanoleaf Smarter Series Subscription on Paypal.

To cancel your Nanoleaf Smarter Series subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Nanoleaf Smarter Series" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Nanoleaf Smarter Series.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on Nanoleaf Smarter Series's website?

Here's how to cancel your Nanoleaf Smarter Series subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Nanoleaf Smarter Series's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact Nanoleaf Smarter Series here →
2. If the company has an app they developed in the Appstore, you can try contacting Nanoleaf (the app developer) for help through the details of the app.

How to delete Nanoleaf Smarter Series account

You might have created an account on Nanoleaf Smarter Series during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to Nanoleaf Smarter Series via Justuseapp. Get all Contact details →

Bonus: How to Delete Nanoleaf Smarter Series from your iPhone or Android.

Delete Nanoleaf Smarter Series from iPhone.

To delete Nanoleaf Smarter Series from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Nanoleaf Smarter Series until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Nanoleaf Smarter Series app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Nanoleaf Smarter Series from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose Nanoleaf Smarter Series, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Our crowdsourced data from Nanoleaf Smarter Series and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Nanoleaf Smarter Series subscription.

Have you rated? If you haven't rated Nanoleaf Smarter Series, Rate it here →.

Operating HomeKit-enabled smart lighting has never been easier—the Nanoleaf App features support for the Nanoleaf Light Panels, Rhythm, and Zigbee HA1.2 smart lights. Perfect light is only a finger tap, or a voice command away. Download now to own this ultra-advanced light switch! The Nanoleaf App supports voice control through Siri, Google Assistant, and Amazon Alexa. You can use the Nanoleaf App to turn your smart lighting on and off, control brightness, group lights by home and by room, create and use Scenes, and control all of the lights in a room through HomeKit. The Schedules feature of the app enables you to automate your home’s lighting—turn the lights off at night, wake up to light in the morning, or remind yourself to exercise… just a few of the nearly limitless ways that smart lighting can support your smarter life. For Nanoleaf Light Panel users, there's an included Discover Community that enables sharing and downloading of scenes created by other Light Panel users, as well as a built in design generator that provides suggestions for ways to layout the panels.

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1. Pulling issues faced by users like you is a good way to draw attention of Nanoleaf Smarter Series to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Nanoleaf Smarter Series customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nanoleaf Smarter Series.

• 
  By Chadnerma

  5

  The app is bugged out

  It takes a long minute for the app to actually load and bring you to the home page! It’s so glitchy, upon opening the app, when the name loads up onto the screen the graphics freeze! Then when it’s done thinking about it and comes back to life you are unable to do anything yet because now the home screen is frozen. 30 seconds (a long time in this situation) must pass for it to pop back to life. Ok, now that we have life I must say that it’s a bit confusing on how to create your own patterns. I do love love love these lights, I just wanna have more fun with them. And in order for that to happen the glitches and confusion must go away! Lights make me so happy, and that is my goal.



• 
  By Grantasaurusrex

  5

  When it works it great.

  This app is a lot of fun to play with. My wall looks pretty killer with my 50 piece set. My controller panel has been a little flaky though, and there have been instances where the app and my wall have connectivity issues which results in me taking the time to restart the device. It’s kind of a pain. I spent $1,000 bucks for some lights, I expect them to work well. With that said, the app is open to creativity, and is a great outlet to share and download ideas and designs. It’s really fun and I can’t wait to show my guests. All in all, despite the setbacks, the app is a hit. Also, the layout tool saved me. There’s no way I would have got my design up first try without it.



• 
  By bryanbates27

  5

  Lights are no longer responding after latest update

  This is a really cool app and set of panels but the latest update (or firmware update or both, not sure) has caused my leaf panels to stop responding with the app. I’ve reset my phone, the panels, the WiFi, and I still cannot get the panels to connect for more than 5 min (I have to reset each time). This app was working perfectly before, so I’m said I’m that I’m having to give it 1 star for now because of this. I hope you guys can fix this issue!



• 
  By lost river seeds

  4

  Awful app - ruining the experience

  Love the lights, hate the app. First off is the inability to use the faster wifi in the house, all devices need to be in sync with one another and because this doesnt work with the 5g wifi or whatever its called i have down grade my phone and my other devices to use nanoleaf. Second is the connection issue. This is making consider selling them and purchasing a different brand. This is ridiculous that this app has been around for many years and the same problem was happening in the beginning as it is today. I dont recommend these panels to anyone and I wont until Nanoleaf addresses and fixes these issues.



• 
  By ercable

  2

  Horrible Support

  The product works decently, but I purchased this in large for its compatibility with Apple HomeKit - which is not working properly. More specifically, using Nanoleaf Canvas with HomeKit automation is not working. This may be some configuration needed (though I doubt it) or a firmware update, but Nanoleaf support team is horrible, so I don’t know. And that may be the worst part about this device - it’s support system. They don’t have anyone you can talk to live. They enforce emails to convey technical issues. I spend two weeks and four emails to spin in circles just trying to communicate my problem. Apparently, they just get bored and stop replying to my emails. This product is too expensive for shoddy support and for an advertised capability not to work