Contact First 5 Support

by Tapper Jan

I thought this app used to be a quick devotion for my quiet morning, just like the name implies, but it doesn’t fill that function at all. I have tried to use it a couple times, but clearly it’s intent is not the first five minutes of my day.

I do NOT want to LISTEN to the devotion. My house is quiet and the last thing I want to do is hear someone talking. I’m not going to run around and find a pair of headphones. These days making a video or a recording is the easy way to go... no writing required, and the devotion writer can blather on all they want without editing, and I’m forced to listen to all of it. If I click on the option to read the transcript, it is more than 5 minutes to read.

I just wasted 15 minutes of my morning trying to find a setting to READ a devotion. There is no setting for this and there is no way to contact support either on app or website. This is a disappointment.

by Jaybird15167

It still has problems. I think it could be better

1. My mother is low vision and can’t read anything on the app because it is so bright. I wrote a more gracious review before. Suggesting a dark mode. I am a student who has to ride a bus from 6:20am to about 7:20 am. So a dark mode would be stellar.

2. I appreciate the fact you is big words. On the other hand I don’t know the meaning of all of them. Could you add a feature that gives me the definition of the word? It’s kinda a waste of time to search up the word. Most apps have this feature so I don’t think it will be much trouble.

3. The layout of this app is just bad. Just got a say. It’s difficult to maneuver. Reading is hard sometimes I do things I didn’t mean to. I think that you need to consider a different layout and it would be more effective.

Please read all of this and consider everything. I like this app and use it almost everyday. I just want to see it improve.

by Jeslyn Lucia

Aesthetically pleasing and calm vibes come from this app, but I have encountered a few issues and have some suggestions. I reached out to customer service and Angie clarified a few things - the 'current plan' is the one that will show upon opening the app and when clicking the 'First 5' button on the bottom toolbar, however wish that wasn't the case. I feel it would be more beneficial for the plan that shows upon app opening should be the one the user is currently following. The current plan isn't relative to me at this moment and feel that in order to keep the app as close to the heart as possible it should allow for more customization. The app also defaults to the ESV, but it would be a lot more user friendly if all throughout the app the version displayed would be the one selected in the options menu rather than the pre-selected one. Again, takes away from the customization feel of it all. Lastly, the app is glitchy! Sometimes I come to a white, blank screen and other times the app is far outstretched to where the wording is cut off. I have to force close and reopen that app to try and load it correctly; I shouldn't have to restart my entire device as suggested. So, it's safe to say that the app needs stabilization and am considering deleting and possibly redownloading at a later time. I genuinely enjoy the feel of the app and am hopeful for fixes, but it's too wonky at the moment.