CrossStitcher Reviews

CrossStitcher Reviews

Published by on 2024-07-25

๐Ÿท๏ธ About: CrossStitcher is the only cross stitching magazine that combines fresh contemporary ideas with lifestyle inspiration and creative techniques to help you make the most of your cross stitch hobby. Our pool of talented designers brings you a variety of trend-led projects alongside all the technical advice youโ€™ll need to get started.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
55.4%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
32.1%

๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
12.5%

~ from Justuseapp.com NLP analysis of 235 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- Easy to log in with email address

- Offers extra material and books for sale



Read 15 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

4.6 out of 5

Newest issue isn't showing up

2022-07-11

New issue was released a couple of days ago, but it's not showing up on CrossStitcher . Come on, digital magazines are supposed to provide you with instant access.

Old magazines are gone

2022-08-12

The new app is different than the old one and now all the magazines I bought are gone. This is equivalent to theft!

2021

2022-09-13

Itโ€™s 2021 and I still canโ€™t get my issues off my 2009 iPad. I still feel some kind of way about this. Money wasted. I have 19 issues I hope my old iPad never stops working. And I donโ€™t trust you all now to buy anything on your latest app so I buy all my issues from ZINIO.

What?

2022-10-14

The new app is not as user friendly as the other one. Also, I had a subscription on the other app with tons of purchases! I also purchased some of the extra material and books they offered for sale. Where is all that?!?!? I'm with the other reviewer - this is theft!

Older purchases deleted

2022-11-15

All my older purchases have been deleted! I was told by customer service that I would have to subscribe to the magazine again in order to see my previous downloads. This is theft!

Lose purchases

2022-12-16

Do NOT purchase issues. Every time they update CrossStitcher you lose all purchased content. Using the restore purchases option does NOT work. Contacting support has not reclaimed a single issue

Doesn't show what you paid for

2023-01-17

I paid for a year-long digital subscription. So far, I'm not able to view anything that I've paid for. I've contacted support with no response. Very unhappy.

Theft

2023-02-18

Cannot restore purchases. No one from customer service will respond or help you

Incompetent and Dishonest

2023-03-19

As the other reviewers point out, when they update CrossStitcher , you lose your old purchases. With no other way to save them, that is theft, pure and simple. Don't waste your money!

Won't Restore Purchases

2023-04-20

App doesn't restore purchases. It says it is going to, but nothing happens. I paid for a year's subscription, and I want my issues! Are the new editors aware of this problem? IF NOT, THEY SHOULD BE SINCE IT IS OUR MONEY THEY ARE TAKING!!

No longer available and tech support doesn't help.

2023-05-21

This e-mag experienced some problems with an issue. They told subscribers to email if they could not download. I emailed twice and posted on their Facebook. A week later still no response from anyone. When I go into manage subscription, it shows no longer available. The magazine was great, 2 stars for the less than stellar communications with customers.

Never again

2023-06-22

I will NOT ever buy another digital edition from you!! I also had about half dozen digital issues & now they are gone and it keeps coming up error.... keeping hitting restore issues & uninstalling app and nothing works ๐Ÿคฌ

Worst app ever

2023-07-23

I subscribed and was able to see my magazines by logging into my account with my email address on CrossStitcher . Now CrossStitcher updated and itโ€™s asking me for a customer number which I donโ€™t have. I contacted customer service and they sent me to contact apple. Apple says I wonโ€™t see the magazines I paid for unless I subscribe again. Money wasted and if you ask me, this is illegal!

Cross Stitcher app upgrade

2023-08-24

Since the upgrade I can not access my previous issues. Restoring does not work. I have a lot of money invested in issues I canโ€™t access. Not at all happy.

Great magazine!!

2024-12-17

My favorite magazine! Many beautiful designs in every magazine!!



Is CrossStitcher Safe? ๐Ÿค—๐Ÿ™


No. CrossStitcher does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 235 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for CrossStitcher Is 18.4/100.


Is CrossStitcher Legit? ๐Ÿ’ฏ


No. CrossStitcher does not seem legit based on our analysis. This conclusion was arrived at by running over 235 CrossStitcher User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CrossStitcher Is 65.6/100..


Is CrossStitcher not working? ๐Ÿšจ


CrossStitcher works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments ๐Ÿ’ธ๐Ÿค‘๐Ÿ’ฐ

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
CrossStitcher 1M Auto Sub $3.99
12 Month Subscription $59.99
3 Month Subscription $9.99
6 Month Subscription $16.49
March 2020 (id:785467) $5.99
April 2020 (id:785466) $5.99
June 2020 (id:785464) $5.99
October 2015 (id:795747) $5.99
February 2020 (id:785563) $5.99
November 2020 (id:785458) $5.99


How was your experience with CrossStitcher? Post a Review




Features

-Payment will be charged to your iTunes account at confirmation of purchase and any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased.

-You may turn off the auto-renewal of subscriptions through your Account Settings, however you are not able to cancel the current subscription during its active period.

You may cancel a subscription during its free trial period via the subscription settings on your iTunes account.

You will be charged for renewal within 24 hours of the end of the current period, for the same duration and at the current subscription rate for the product.

-If a subscription offers a free trial, at the end of the trial period, you will be charged the full price of the subscription.

-The subscription will renew automatically unless cancelled more than 24 hours before the end of the current period.

This must be done 24 hours before the end of the subscription period to avoid being charged.

Youโ€™ll find clever ideas for making your designs into gifts, accessories and homestyle items, while our expert-led Savvy Stitcher feature demonstrates a variety of new techniques for you to try.

CrossStitcher is the only cross stitching magazine that combines fresh contemporary ideas with lifestyle inspiration and creative techniques to help you make the most of your cross stitch hobby.

Whether your style is vintage, contemporary or quirky, you'll find something to get you stitching straight away - so grab a hoop, thread your needle and start stitching today! Be the stitcher you dream of being.

A subscription will start from the latest issue.

Users can register for/ login to a pocketmags account in-app.

Existing pocketmags users can retrieve their purchases by logging into their account.

Within the app users can purchase the current issue and back issues.

  Customer Service/Support
Developer:
Warners Group Publications PLC


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