SHOWTIME Reviews

Ok so SHOWTIME is just out right terrible. this app its self is a good streaming service with a great selection of content that is not the issue. The issue is with the design of SHOWTIME , I subscribe to most of the streaming services available and Showtimes app is by far the worst. Now I feel this is a huge shame as Showtimes content with verity and just out right quality shows is one of if not the best streaming service for TV seasons etc. Just the navigation and design of SHOWTIME puts it down at the bottom of all the streaming services. At first I thought it was me and I was just missing some menu or button but after asking my family and others I know they all had the same problems. Now I’m sure when you eventually figure out how to perform simple tasks on SHOWTIME then what I’m saying would seem silly, but that is the issue after 4 weeks using SHOWTIME I am still unable to skip backward 2 episodes, or buying up the list of episodes for instance. I genuinely went on to my local university to see if there was a coarse or something this app expect you to take to be able to navigate SHOWTIME , I have no issue performing any functions when watching on different platforms e.g. Roku threw my television but the Apple app for me with a masters in software engineering, its just to complicated to use.

I’m trying to watch Dexter and I can’t get through one episode without multiple glitches. It will either skip backwards like a broken record, replaying the same 5 seconds over and over, or it will freeze or just go black. I either have to wait for it to start working again or switch between watching on my tv and iPad just to finish one episode. The same thing keeps happening on both. I know it’s not a network issue on my end bc no other streaming service is having trouble connecting or streaming. I tried downloading the episodes to see if I could watch it all the way through that way, but it won’t download either. If this doesn’t get fixed soon, I won’t have this app anymore. It’s not worth paying for if I can’t actually watch something all the way through.

UPDATE: Responding with “let us troubleshoot with you” won’t fix the problem. The problem isn’t on my end. It’s obviously a problem on your end bc if you look at the reviews, especially the recent ones, everyone is having the exact same problem. The few recent 5 star reviews all say the same thing (“Dexter/this app is the best!”) and I’m starting to wonder if those are even real people reviewing SHOWTIME or you guys trying to keep your rating up.

SHOWTIME has recently and consistently received 1 star ratings for the exact same basic reason …it doesn’t work. Any competent developer would immediately address customer satisfaction issues by resolving ASAP.. You will see that the same issue is raised repeatedly by users - app freezes, crashes, can’t get thru show. Sort by most recent and you will quickly see what I am describing. The developer, if they respond, will cut and paste the same response- contact customer care, we are sorry you are disappointed, we want to work through this issue with you and your device. None of those extra steps should be needed if you have a reliable app that works! Whose going to pay for a subscription that you need to sit on a support call because the developer’s app doesn’t work? No one has time for such nonsense. I’m actually surprised SHOWTIME is still available. Seems off with all the 1 star ratings that the ratings matrix isn’t updating reflecting the recent and consistent 1 star ratings.

SHOWTIME (on firestick) isn’t just not user friendly, it’s user hostile. If you want to watch a series from the beginning (e.g. Dexter) there’s no way to add the show to a watch list. Every time you log in you have to go to the menu, series, scroll through all shows until you find it, find the season you want (newest first, of course), then the episode. You get to do this every time you log in. If you watch more than one show, you do it for that show too. This is such a fundamental blunder in design that it makes me angry each time I use it. It is mind bogglingly bad. There’s not even a search function to enter the name of the show. You can’t even pick up where you left off because if you go to menu, recently watched it restarts the last episode you watched. The only possible explanation I have for this poorly designed app is that it was created by someone that does not watch television and doesn’t understand how tv shows work.

I enjoy the content however SHOWTIME needs serious improvement.
When watching multiple episodes, there should be an option to skip the opening theme. When the show ends, there should be an option to skip the credits and start the next episode instead of playing through the entire credits.
There is no good fast forward button when watching content. The tracking function to fast forward doesn’t show the time as your are advancing.
There is poor organization as far as choosing an episode when watching a show. Why have all of the shows just out and cluttering the screen, when you could organize them into season folders?
Do yourselves a favor and look at what Netflix and HBO do as far as their user interface and how their apps are set up and do likewise.

I downloaded SHOWTIME because Netflix was taking off one of my all time favorite shows, The Tudors. I like to go back and rewatch this show now and then and was happy that it is available on here as it is an original this app series. I am also seeing other shows on here that look interesting. SHOWTIME seems to run very smoothly, which I greatly appreciate! However I was wondering if you can put a rewind 10 sec and fast forward 10 seconds instead of the 30 sec rewind. Don’t get me wrong, I am happy to have it but sometimes if I missed something and want to quickly go back 30 seconds seems kinda long to me. Would greatly appreciate you guys considering this and thank you for a great app!!☺️👍🏼

This is the worst most joke of a streaming service app out of all of them which is baffling since its this app.. i cant even find a way for help other than this app claiming its my problem on my end when its theirs, just like many others are claiming. Im so disappointed that i have been paying monthly for an app that glitchy at best, and UNUSABLE at times.. while watching any show or movie you may or may not get interrupted with it stopping, loading and saying “cannot play title” or something of the sort. Then you close SHOWTIME over and over and it wont let you resume that same title but will allow you to start a new movie or show but cant finish what you were watching. Id give it NO STARS if it were an option. I want a refund for the months that Ive had this unusable app and i will be canceling when I'm done writing this review unless something is done to fix it.

Downloading content for offline take forever...plan to have it 4x times the length of the content (1hr show will take about 4hrs to download). It will lock up several times during its downloading, and the only way to get it back to being responsive is to force quit it and re-launch it. Then when you go to play your recorded content back be prepared to only watch 10min of it before it crashes out with a generic “Server Error”...and wouldn’t you know it when go back to play your content again, it has no idea that you made any progress on it, so you gotta fast forward to where you think it crashed...play 10min more only to repeat this process. Worst app ever made for downloading and playing back offline content. UPDATE - It’s been more then a year that submitted this review and they have yet to address any of these issues.

Don’t watch THE HUMANS the most pointless lame excuse for a rated R movie ever absolutely nothing happens in the movie and when I say nothing I mean nothing these people sit at a table and have a Thanksgiving dinner and it’s all pointless conversation for an hour and a half I didn’t even watch the last 10 minutes because I figured if nothing had happened yet nothing was going to happen this movie should be NR and taken off of SHOWTIME!!! Besides that this is an awesome app I love it I got it to watch Dexter and I found a lot of other good shows and movies.

So I signed up for a months free trial I gave them all my credit card information ready to go to see what you have for me I couldn’t even see that before I gave you my information but anyhow I’m ready to go when I go back there and inspect the opening screen again the one after you decide to try it well it won’t let me go anywhere it says continue so you tap the button continue and then said no you’ve already subscribed so you hit the OK button thinking you’re going to go somewhere you go nowhere I’ve done this like 14 times I went back and re-opened it there’s somebody want to tell me what’s wrong with your program so far all I’ve done is giving you my information to charge me in a month I would like to watch a movie or two at that price to get in touch with me and get me on here so I can watch some movies please

I recently downloaded the this app app because this app is not available on my Vizio TV, and let me tell you.. SHOWTIME freezes, buffers, goes black, just plain out doesn’t play anything every time I go to use it. I am on a fairly new iPad Pro and have very good internet, yet the am still not able to stream off SHOWTIME. All my other streaming apps work great! Never have issues with them, I only ever have issues with this app, which leads me to believe it is the this app app itself that is the issue. From doing research online, I found I am not the only one and this is a very reoccurring issue. I’m highly disappointed to say the least.

this app, get it together please! This is so frustrating, I can’t get through 20 minutes of an episode without the network giving out😤 about to give up and cancel my account.

Like most people, I don’t have cable. I own an Apple TV and subscribed to this app. The confirmation I got told me to download “this app” not “this app Anytime.” These are two different apps. I figured this one out on my own, downloaded this app Anytime and logged in with my iTunes account. It worked for exactly 48 hours. Now when I open this app Anytime it says I’m not logged in and I have to sign in with a cable TV provider to continue. There is no other option. I can’t log in using my iTunes account that I paid for the subscription with. There’s no “restore” button. To watch this app I have to go into the Apple TV’s main search, search specifically for what I want, and then it will open. The Anytime app is useless and I have no way to browse content. Needless to say I won’t be keeping this subscription.

I only got this to watch some Colbert report video. This isn’t my first free trial, and I know it should be easier than logging into SHOWTIME , being told to dig into iTunes, not seeing anything there regarding this specific subscription, and being right where I was. It shouldn’t be this hard to stop paying for a subscription. Edit* I found out how to do it, and this may be on Apple’s end or maybe mine. Add in a way to control your subscription through SHOWTIME , please. I only came to see the thing I did, and I doubt I’m missing much. The UI was buggy, didn’t work as well as other also buggy UI’s with chrome cast. Get with it guys, I know TV money’s drying up, but pay your programmers more.

I've had no problems browsing and streaming content, but other than the typical forward/backward click-and-drag scrubber, all they have is a "back 30 seconds" button.

30 seconds is too far back 90% of the time. I usually just missed the last 10 seconds of dialogue, and if you really need 30, hitting a 10-second button three times is simple. So a smaller increment please!

Having a forward-10-seconds button to undo that would be nice too.

I do like the easy on/off close captioning button, though only seems to work for English because it doesn't seem to have a language selector. But for me, a native English speaker, being able to turn it on and off without disrupting play is awesome, and it's the first app I've seen with this.

Having an option to turn CC on only for a back-10-seconds playback would be cool though, where it turns on just until you get back to the spot where you originally hit the button.

Overall, SHOWTIME does the job. But the meager playback controls are probably the most frustrating I've found in a video app.

I like the shows that this app is making. Their movies aren’t that great in my opinion but their original content overall has been highly entertaining. We really liked Homeland and Dexter.

The this app app unfortunately has been frustrating due to technical issues. When we watch “Homeland” on any device, it will randomly start looping a 3-5 second scene infinitely and then eventually the episode will crash. Other times the episode will just crash without looping.

It is very common for us to restart our Apple TV 1-2 times every episode of Homeland.

I looked on their website and they actually mention this issue and the fix is to just restart your Apple TV. That is unacceptable in my opinion. You can’t have an app where your customers are resetting their devices 1-2 times an episode, it just ruins the experience. No other streaming service I have tried has had this issue, which means it can be done. Get it done this app and earn that 5th star in my review!

What a bizarre navigation system SHOWTIME has. It is not compatible with a keyboard. When you select the “search” option, if you decide that you actually don’t want to do a search or accidentally selected it, there is no way to get off of the page. You can’t tap on a blank space to return to any of the other navigation. You have to type something in the search and press enter, in order to get the navigation tab on the bottom to show up again. Or, if you are using a external keyboard, you have to select the keyboard icon on the bottom and hide it in order to go to the nav bar again. There isn’t even a “cancel” option in the search bar even when an external keyboard isn’t connected. Someone didn’t think this one through.

Ok so don’t get me wrong I love this app and it’s content but this this app app just isn’t it. Ok he user interface is not up to par with the rest of the stream apps and even the player interface is lacking many features that it’s competitors have. I should be able to create a favorites list of shows for quick access. And even when you search a show the layout of the shows is confusing and not well done, it doesn’t even show which showed you’ve already watched. Also like someone said before for whatever reason this all is constantly buffering on iPhones. I would just like this app to go through do a complete overhaul of SHOWTIME and create a functional UI.

I recently got a this app subscription and I can rarely finish an episode of dexter without some buttering time loop or SHOWTIME not being able to connect. This is driving me insane as I just want to watch this show and have spent hours in loading screens and buffering while trying to watch this show. Needs to be a functional app for a solid review from me.

Update;
Bud fixed, this app is really running the show now!

Terrible agent. Instead of explaining anything I asked she just shrugged it off like I was stupid. She tried to make it seem like it was my fault that your servers were down. Instead of trying to help with anything she just gave trouble shooting issues for my router when again it was your servers. You people wasted my time and money on a PPV fight that you should have been prepared for. this app is a joke. To make it all worse I still don’t have my $50 dollars back. this app scammed me. From now on I will not be using this app for ANYTHING. This company is a scam. SHOWTIME was down the whole fight with no solutions and the agent couldn’t even give us an estimated time. this app will not get anymore of my money and I’ll make sure I pirate everything that comes from this company.

First of all, this app itself has a great selection; it has some of my favorite atm binging shows. But the problem is with the amount of glitches and issues SHOWTIME has - it sometimes repeats the same 5 seconds over and over until it craps out completely. Or it just shows network issues and then I can’t resume the show/movie, even after shutting SHOWTIME down manually. Amount of unfinished shows and movies are piling up on my list now and it’s really frustrating. Idk why this app is having such a tough time with developing its app as all my other streaming platforms are working great. Shame really, coz it could be an awesome service otherwise.

I’ve subscribed to this app in the past to watch a few shows and then leave. I like some of the series, “The Loudest Voice” was good and I’m looking forward to starting the Kirsten Dunst series. Some of the documentaries are interesting but you need a better movie selection. “City on a Hill” is probably a good series but I couldn’t get past the profanity and racial slurs and stopped watching in the first 5 minutes of episode 1, I don’t know why it isn’t possible to tell a story without every other word being a curse word. Cops probably do speak like that in Boston, but to me it was excessive. The Roku app is a little confusing, especially the fast forward and rewind, and I’d like to see some “for you” recommendations similar to what the other streaming apps use. The live TV feed is a nice feature. However, I have trouble justifying the $11 a month membership over time because the selection is too limited. The streaming quality is good, and I’ve never experienced any buffering or technical problems.

There are a few persistent as well as a new issue with SHOWTIME:

1. When you log into SHOWTIME with your tv subscriber, it only keeps you logged in for a limited time, even when you’re signed into that tv provider with your iPhone. Very annoying to constantly have to re-enter your credentials.

2. Would be nice if SHOWTIME auto played the next episode of a show. Also it would be nice if, similar to Netflix, you could pick up right where you left off in an episode/show from the home screen. But you have to go back into search, click through etc, to go to the last episode you watched and continue from there.

3. I used to watch shows from SHOWTIME on my tv via my chrome cast, but for the past few months, there is no longer an option to cast from SHOWTIME . I’ve troubleshooted, downloaded the latest app version, etc. yet nothing. All of my other streaming apps continue to work with chrome cast. This is a major drawback as this has resulted in my no longer using SHOWTIME since this issue started (for at least 5 months now). Developers, when will this be fixed?

Definitely disappointed in SHOWTIME. I recently downloaded it to watch The L Word: Generation Q and immediately realized I can’t even connect to my Chromecast through my iOS device, only my LG tablet. As if that’s not bad enough, it doesn’t even allow me to connect most times. It continued to say that there’s “an error connecting to device”, super inconvenient. I ended up having to watch the show on my tablet at home smh. The layout is very poorly created and there’s so many steps just to play a certain episode of a show. It doesn’t resume where I left off I have to manually guess where I need to start watching again. All in all, after this show is over I’m deleting/unsubscribing.

I was very excited to get this app as I love so many of their shows, but SHOWTIME has been a major let down.
Offline playback is nearly impossible. SHOWTIME crashes after less than 10 minutes of playback, every time. About 50% of the time the player won’t rotate. I’m shocked SHOWTIME has such a high rating with such a bad video player.
As a new user I’ve found the design confusing. It took me a week to find where my currently watching shows are. Why aren’t they on the front page of SHOWTIME ? Why isn’t there a “pick up where you left off” on the series page?
Two stars only because playback when connected to WiFi works okay.

I have never enjoyed using an app for a streaming service less than I do this one. The interface is useless when watching a series and you are tying to pickup where you left off. The way the My List portion works is useless and makes you constantly search for the series you are watching to find what you are looking for. Recently watched series need to be available on the first page. It also frequently starts you over at the beginning of an episode you have partially watched. It always rotates the wrong way when you begin playing. There is also no button to jump forward in specific increments. Absolutely awful!

I love this app and I love the choice of entertainment on this app (Particularly Desus & Mero. However, I’m trying to rewatch episodes on my phone and I can’t. Since the show is at the very end of its duration and there’s no “Play episode from beginning” button it only plays the last few seconds of the episode and brings me back to the previous screen. Very frustrating because there’s literally nothing I can do to rewatch the Desus and Mero episodes. Besides that SHOWTIME and this app is perfect.

Not sure how SHOWTIME has high ratings? Fake? All the reviews I’ve read are terrible just like my experience! For how much this app charges + expects to get paid their App is absolute crap! It doesn’t keep track of what you’ve watched, doesn’t show you on the main screen. Can’t see which episode you’re watching while watching it! No clue which one you watched last. No 10 second fast forward or rewind (only 30 sec rewind). Can’t skip intro. Etc etc etc etc etc Come on this app. You have to pull yourself out of the dark ages if you expect to compete!

App keeps crashing when I try to watch downloaded content.

I was able to watch 1 movie all the way through with no issues. But when I tried to rewatch it, I think it kept crashing at the same time intervals.
When I first watched the movie, I left when the credits started. When I came back to watch it again, I started over by dragging the bar to the left. I think the time originally remaining on the credits keeps interfering with watching any new content. The same movie or other movies, the problem keeps happening.
After several minutes (the time remaining on credits) I’ll lose audio or the video will perpetually buffer.

Suddenly experiencing an issue with a bug in the system where the “this app Ready-To-Cast” logo remains visible on the screen once the program begins to play. Further examination of my iPhone screen reveals that while this unusual bug occurs, the program timer displays only a few minutes of time remaining. Yet, when the red line reaches the end, the movie and/or program continues. I have reset my iPhone, removed and reinstalled the this app app while clearing the history snd data of the iPhone as well but to no avail...the issue remains as described above. It’s ridiculous. I only rated SHOWTIME a 1 because there is no “zero” or “minus” rating.

One new series that gives me thought and pause about the struggles and challenges of being black in Chicago. Being white, I enjoy the simplicity but real genuine story telling, flows well, keeps me watching one after another. Good to have something else while Homeland and Billions keep me busy.

I’ve always had an issue with SHOWTIME and streaming, but it’s recently gotten so much worse. I choose to pay for this app through SHOWTIME alone so right now, this is going to cause me to cancel the membership. SHOWTIME disconnects from chrome cast constantly but continues playing on chrome cast. The tv goes in and out attempting to connect while SHOWTIME indicates it isn’t synced. After trying to sync the two, the tv is further ahead than SHOWTIME so I have to try and fast forward to get caught back up. By the time I’m caught up again, SHOWTIME recycles it’s disconnecting which is unreasonably annoying. I hate SHOWTIME.

Thanks for charging me BEFORE MY FREE TRIAL ENDED!!
If I could give negative stars I would!!!I signed up for a free 7 day trial and they decided to go ahead and charge my account their 9.99 monthly fee before my trial ended!! This is NOT OKAY!! I have not decided if I care to keep this service or not YET! But now that you have gone ahead and assumed I would keep the service and charged my account UNAUTHORIZED, I will be seeking a return on the money you STOLE and I will be canceling my subscription!! I may have chose to keep my subscription active had you not done this! Unprofessional for such a prominent company!!! Very disappointed!!!

I really enjoy the movies this app has but for some reason noticed that SHOWTIME on my tv didn’t have subtitles or other languages. When I got on the Mobil app I noticed that it did have subtitles but I only had the option for English subtitles. SHOWTIME would get 5 stars from me if more variety of languages and subtitles in other languages were added. Other than that there is a great selection of movies.

Compared to this app’s poor website SHOWTIME isn’t half bad. But like the website, it’s clear there have been minimal resources committed to SHOWTIME. It’s impossible to go to your recently watched shows without going there manually. The downloaded shows bug out and force you to restart SHOWTIME . There is no good fast forward button, neither is there anything to skip the recap/intro. These changes are manageable but in this day and age they are very basic design flaws that could easily be taken care of if this app spent any money on it.

App is very problematic. With cellular data turned off, I can immediately see the user control to display the downloads and quickly start a downloaded movie playing. However, SHOWTIME crashes every 3 minutes. With cellular data turned on, when in a low signal area, the this app logo is displayed, but that's as far as it ever gets. App and phone are up to date, and rebooting the phone didn't help. Also, landscape mode only works with charging port to the left, which isn't the case with most video apps. Maybe that could also be improved upon.