Are you having issues? Select the issue you are having below and provide feedback to Findmykids.
- Doesn’t track my kids on their iPhones anymore unless the kids are actively using the app.
- All it ever says it your kid hasn’t sent location in X amount of hours.
- Phone goes on sleep mode so if my daughter is not on the phone 24 hours a day I can’t track her.
App isn't detecting my location
Jak rozłączyć urzadzenie? Syn kupił drugi telefon jest zainstalowana aplikacja ale lokalizacji nie pokazuje
We cannot hear the SOS call from my son's tablet we just subscribed to via Pingo and Findmykids apps. Please advise what to do.
my sound around the kid only lasts for a couple of seconds or sometimes a minute. But I paid the app for a year and paid again for another unlimited listen sound around the kid. why is it like this?
App doesn’t load really annoying!!!
the sound app does not open,it does not allow me to open the voice application to hear the voices around
I cannot see in Findmykids the sound around kid (that microphone) option in the app. Also my wife bought the one year supscription and sent me the code but it looks like I need to pay as well??
I get a message that says the server is not available is not working. Will this app ever work again?
The sound around will only connect for 10 seconds at a time. It use to stay open until I closed. Very annoying to constantly have to jeep pushing the 🎤.
Funcția " sunete din jurul copilului " nu funcționează
I click on the menu (three lines stacked), but no App Usage Statistics is there ???
I have three children connected to the app. Location for one child is consistently wrong. She is at home with me and the application shows that she is about 1 km away and next to location tag there is a sign saying 47 km/h but not moving?
Childs phone doesnt show location, but when they return home it shows the route they have been.
Location went horrendous towards the end of last year, the app must work as I can hear the Sound Around The Kid part of the app no problem!??????
ఈ యాప్ ను గత 8 years గా వాడుతున్నాం ఈ మధ్య కాలం లో యాప్ సరిగా పని చేయడం లేదు 1 రిఫ్రెష్ కాదు 2 ఎంటర్ & లెఫ్ట్ రిమైండర్ లు పని చేయవు 3 లొకేషన్ ప రిధి చాలా ఎక్కువ గా ఉంధి .పరిది నీ మేము ఫిక్స్ చేసుకునే విధం గా ఉండాలి .మీరు ఫిక్స్ చేసే విధం గా కాదు 4 .పిల్లలు ఒక స్థానాన్ని వదిలిన తరువాత లేదా చేరిన తరువాత వచ్చే రిమైండర్ చాలా ఆలస్యంగా వస్తాయి 5 .కిడ్స్ sarrounding ఒక సారి పని చేస్తాది మరో సారి పని చేయదు 6 . ఎక్కడి కక్కడ stuck అయిపోతుంది 7. సర్వర్ లు పని చేయడం లేదు అనే మెసేజ్ చాలా ఎక్కువ గా చుడాల్సి వస్తోంది 8 .మొత్తం మీద యాప్ పని చేయడం ఈ మధ్య కాలం లో సరిగా లేదు అని చెప్పడానకి విచారిస్తున్న ను
Same days ago de app is not working well, it lost the connection with my child's phone, Only the chat is working. I restared the phone, clear the app, and download again. Work during one day, then starts all again, problem is still the same. Not working.
App was working fine until we returned from holiday abroad, now it constantly says childs phone offline but its not but was able to track them and the battery level until this morning, now not working at all. Subscription renewed end of August. HELP - at my witts end! Thinking of finding another similar app as have had too many problems with this!
I cannot track my son. It says "The server is temporarily unavailable". When I click the option to "Update", it does nothing. This has been happening for 2 weeks.
Loaded app 5 times and it failed each time. iPhone SE 2020 and Apple Watch SE. If your team could work out a better set-up procedure you would have thousands of new customers. The one time the app loaded correctly, it could not find the kid's Apple Watch. I deleted apps and tried again. Pingo Watch failed to load. Delete all apps, start over. Tried adding new child, failure again. If your support team can get this working, I'd be your biggest advertisement online and spreading the news.
A few days ago the app lost the connection with my child's phone. Only the chat is working. I restared the phene, clear the app, and download again. Problem is still the same. Not working. Samsung Galaxy phone android. Could you help me?
I can not track my son phone . Last location is more than 2 week ago please fix the problem
Hi. The app in my child new phone, redmi note10 continuing to ask for changes on the setting but when I open it don't do anything. I try to reinstall it from scratch but nothing happened. What I can do?
The app stopped working! I paid for nothing! Last location was on 28th aug. Please fix!
I bought the monthly subscription specifically for the ambient listening function which doesn't work unless the phones are within 2 ft of each other. I had to reconnect the phones 4 times. I barely made it through the first conversation about this app and what it is for. Imagine how awkward the subsequent efforts have been. I had high hopes for this app since the free version will show real-time locations. I am very disappointed and probably won't get my money back despite the fact that the app has not worked as promised right out of the gate. I contacted the developer in Play and got no response. It seems to have a lot of bugs to figure out before it can be the app it claims to be.
I bought the monthly subscription specifically for the ambient listening function which doesn't work unless the phones are within 2 ft of each other. I had to reconnect the phones 4 times. I barely made it through the first conversation about this app and what it is for. Imagine how awkward the subsequent efforts have been. I had high hopes for this app since the free version will show real-time locations. I am very disappointed and probably won't get my money back despite the fact that the app has not worked as promised right out of the gate. I contacted the developer in Play and got no response. It seems to have a lot of bugs to figure out before it can be the app it claims to be.
Apps not working is saying child been at home since the 28th which he hasn't location is on phone is charged I'm paying for an app that has stopped working!!
Paid for subscription but it is not working. I have an email proving payment but when I open the app it still says I need to buy a subscription?! Tried deleting and reinstating but no better. Feel like you’ve taken my money but not delivered!!!!
I just payed for a subscription but it’s not activated
The app doesn't open anymore.. I have updated but still nothing..
App not loading. Can't track kids
Complete guide to troubleshoot Findmykids app on iOS and Android devices. Solve all Findmykids app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Geo Track Technologies Inc, developers of Findmykids.
Contact e-Mail: [email protected]
Battery check – track your child's mobile device charge status, remind your child to charge their phone in time with notifications to let you know that their battery is running low. Findmykids ’s unique family safety features ensure you can easily keep in contact with your child when they aren’t with you or when they aren’t responding to you on their device. Security control – check that your child arrived at school on time – get notifications when they reach school, return home and get to other places; add in custom locations for additional security. Allow child observation in Findmykids on the child’s phone or input the number of 4. the GPS watch’s sim card. Loud signal – send a loud notification to your child’s phone if they’re having difficulty locating it or if it was left on silent mode and they can't hear your call. Install Findmykids Pingo! - GPS tracker for the child on the child’s smartphone. Ensure your child is where they’re supposed to be and that they aren’t visiting high-risk areas. Screen time – find out what apps they’re using in school and how long they’re using them. Findmykids will work on the child’s phone in the GPS locator mode. Subscription management is available in the settings of your iTunes account after purchase. - User Agreement - app. - Privacy Policy - app. The child can talk with you in the chat and in the case of danger can press the emergency button. "Find My Kids" is designed with your child’s safety in mind. GPS location tracker – track your child’s location on the map and see their location history for the day. Family chat – chat with your child in our app with ease! For all functions in Findmykids , you will need to buy a subscription. Connect them to the reliable app Find My Kids with a localized interface and technical support.