MyDyson app not working? crashes or has problems?

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I have a problem with MyDyson

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⚠️ Most reported problems ⚠️

Not working
30.6%

Login
26.5%

Connection
24.5%

Crashes
8.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyDyson Problems 😠👌🔥

- Counterintuitive than the last version

- App more of a pain than a pleasure

- No way to set a maximum fan speed for the Auto mode

- Random now as to if the app can even find and connect to the purifier

- Ignores customer service emails after giving garbage copy paste responses

  4 Reported Issues: 😵🆘🛟🚨📢

Simon
2024-11-04

App won’t let me use it, it can’t connect to Dyson network

Robert
2023-08-18

dyson app on iphone crashes to homescreen.

Lynda
2023-04-06

I factory reset my Samsung tablet which had the dyson app for my air purifier and when trying to download the app again it says my tablet is not suitable for the app. All system has been updated so what is wrong?

Lori French
2022-08-01

Dyson app not connecting then goes black. NOT HAPPY! It's worked perfectly prior!

Showing 1-4 of 4

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Common MyDyson Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dyson Inc., developers of MyDyson.


Verified email  

Contact e-Mail: help@dyson.de


Verified email ✔✔

E-Mail: askdyson@dyson.co.uk

Website: 🌍 Visit MyDyson Website

Privacy Policy: https://privacy.dyson.com/en/privacy-policy.aspx

Developer: Dyson Ltd




About this app

Please check specific connection requirements on the Dyson website. *Voice control is compatible with Amazon Alexa in Australia, Germany, India, the UK and the US.  With our connected features, you can activate, schedule and monitor your machine, whether you’re at home or away. • Receive software updates and access product guides. • Receive software updates and access product guides.  Please note, some Dyson machines require a 2. 4GHz Wi-Fi connection.  The Dyson Link app helps you get the very best from your Dyson machine.  Amazon, Alexa and all related logos are trademarks of Amazon. com, Inc. or its affiliates.  Plus, you can control your machine with simple, spoken instructions*.  If you have any comments you’d like to share on the latest release, you can contact us directly at support@dyson. com.