First Merchants Status

Last Updated on 2023-03-21 by First Merchants Bank

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16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

Not working

50.0%

37.5%

Account

6.3%

Connection

6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with First Merchants for Business? Report Issue

Common First Merchants Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot First Merchants app on iOS and Android devices. Solve all First Merchants app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

First Merchants iPhone Issues and Solutions

First Merchants iOS app crashes, not working, errors
First Merchants iOS app network issues
First Merchants on iOS has black/white screen

First Merchants Android App Issues and Solutions

First Merchants has errors/crashing/not working
First Merchants server network connectivity issues
First Merchants has black screen

First Merchants iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever First Merchants app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix First Merchants app crashes or not working on Iphone (iOS):

Close and restart the First Merchants app on iPhone
Update First Merchants app to the Latest Version for iOS
Uninstall and reinstall First Merchants iPhone app
Update your iPhone to the latest iOS version

Fix First Merchants on iPhone unable to connect to server/internet connection issues::

To resolve First Merchants network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix First Merchants black/white screen (blank screen) on iPhone:

Follow the First Merchants iOS app troubleshooting guide Here →

First Merchants Android App Issues and Solutions

Fix First Merchants not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent First Merchants app issues:

Force Stop the First Merchants App
1. On android, goto "Settings" » click First Merchants app. » click "Force Stop".

Update First Merchants to the latest version on PlayStore

Clear First Merchants App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "First Merchants app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch First Merchants.

Fix First Merchants unable to contact server/ First Merchants internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click First Merchants » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got First Merchants » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch First Merchants on android.

Solve First Merchants black/white screens issue on Android:

Follow the First Merchants android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at First Merchants Bank, developers of First Merchants.

About this app

Available to all First Merchants Bank business online banking customers. Start banking wherever you are with First Merchants for Business mobile banking! First Merchants for Business allows you to check balances, make transfers, pay bills, deposit checks and find locations. - Check your latest account balance and search recent transactions by date, amount, or check number. - Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your device. - Find nearby Branches and ATMS using the mobile device’s built-in GPS or search by zip code or address.