Contact First Merchants Support
Company Name: First Merchants Bank
About: Start banking wherever you are with First Merchants for Business mobile banking!
Available to all First Merchants Bank business online banking customers. First
Merchants for Business allows you to check balances, make transfers, pay bills,
deposit checks and find locations.
First Merchants Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of First Merchants Bank
Verified email ✔✔
E-Mail: CustomerService@firstmerchants.com
Website: 🌍 Visit First Merchants Website
Privacy Policy: https://www.firstmerchants.com/help/agreements-disclosures/mobile-privacy-policy
Developer: First Merchants Corporation
3 Most reported problems 😔💔
App no longer supported
by BillO-63
First Merchants combined the business and personal mobile banking apps and this Business app is no longer used. This app does not inform the user when you try to use it. It just tells you your USER ID is wrong. I wasted an hour trying to make it work. Other people
had the same experience. It would be nice for the app to be updated to notify users not to use it any longer.
This app is awful
by Mich-guy
For a bank that makes millions of dollars how do they have an app this bad. Not only do I have to log in with a physical password everytime(no face recognition) it also asks for my company ID every single time. And guess what, if you leave the app for even 10 secs to do something else, it logs you out and you have to do it all over again! Then when I’m actually in the app, my balance just doesn’t show, it’s always “N/A”. Then the employee at the bank says that their personal banking app is better, open an account and you can see your business balance there quicker. No, I’m not opening another account with you as a band aid for your awful app. Biggest joke of a banking app I’ve ever seen.
Field Names in App Login and Field Order
by Skilled Biz
Why not name the fields the same on the mobile app as the website? Also, it would make sense to require the user to enter the information in the same order as the website. The website requires: CompanyID, LoginID, then the next screen is Password.
The mobile names these fields completely different on UI and the data required is in a different order.
Extremely confusing for the end user.
Have a Problem with First Merchants for Business? Report Issue
Why should I report an Issue with First Merchants for Business?
- Pulling issues faced by users like you is a good way to draw attention of First Merchants for Business to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a First Merchants for Business customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using First Merchants for Business.
