Company Name: Mind Candy Ltd
About: Mind Candy is a British entertainment company specializing in the development of global
entertainment brands.
Headquarters: London, England, United Kingdom.
Listed below are our top recommendations on how to get in contact with Moshi Kids: Sleep, Relax, Play. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Moshi Kids: Sleep, Relax, Play. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mind Candy Ltd
Contact e-Mail: [email protected]
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Get Pricing Info for Mind Candyhttps://www.moshikids.com/terms-conditions/
https://www.moshikids.com/privacy-policy/
Hello. I'd like to request a refund. I was charged today for this subscription after I thought I cancelled it.
I need my subscription cancelled. This is unreal how hard it is to cancel. What a scam. Please call Me at 2502209292. Or email me at the posted email
by JsHinK
This app is wonderful. The stories are great. You can tell that a lot of time and creativity went in to making the stories and music. My kids love it. It actually does help them fall asleep!!! Here’s the thing... you CANNOT use family sharing with this app. When you download it, you have to sign up for a free trial to gain access to all features. And once your free trial is over, you can be charged for the subscription. But because it forces you to do a free trial first, your membership to the app is considered an “in-app” purchase. Which means... no family share. Yes, you CAN sign in using someone’s account on up to 3 devices. That’s fine and dandy. It is possible. But the fact that there’s no way to just pay for the subscription off the bat just makes it super frustrating. We did the trial. Loved the app. And we’re excited about being able to use family share to have it on all our devices. When we found out we were unable to, we were disappointed. Overall the app is worth it. But the way the subscription process works could be better. Makes it seem like they purposely don’t want you to be able to use family share.
by Kittens For Life!!!
Thanks Moshi! I am 10 years old, and I used it about a year ago and I liked it, because I couldn’t fall asleep a lot in so I tried it and it didn’t really work because the stories are for younger kids, so it didn’t help completely, but it did help me calm down I do recommend it for calming down. So I just wish you would add stories for older kids. I have Lyme's Disease that I got from a deer tick, so I have anxiety. So it makes it hard to sleep. I can’t do anything to fall asleep at night because I don’t wanna bother my mom, because she likes to get up early, and doesn’t like being waken up, and my dad gets tired after telling me stories for an hour to help me fall asleep. I had to, and still do, take melatonin, but it never really helped, but after this app it winded me down, and the melatonin then started to help because I wasn’t so hyper. I also wish more of the stories were free because I’m not allowed to spend money on my iPad. I’m writing this review just to tell about the app. I have deleted it because I have found ways to help me fall asleep, and manage my anxiety. This app helped me get ideas, like making up stories in my head to fall asleep. I recommend this app for people with anxiety to help calm down. Thank you for reading the whole review! Thanks so much to the whole crew!🙂😀😇
by Max503ish
This is a great resource for bedtime. My four year old daughter loves getting to scroll through the moshi stories and pick which one she wants to go to sleep with. They are very effective and I feel like they help her go to sleep more quickly and stay asleep more soundly. I myself will often turn on the music options when we go to bed. I also love that they add new content on a fairly regular basis- especially since this is a subscription. My only down side is that some of the narrators are a little too energetic and loud in their delivery. This actually makes it harder to go to sleep than easier and if I am utilizing the loop option, which we often do, then when the story starts over and the volume automatics increases plus the narrator comes in with a big enthusiastic voice, it reverses any progress we’ve made towards sleep. My daughter prefers the female narrators, as they are more soothing for bedtime, unfortunately the last 3-5 new stories that have been released are all men. She wanted me to ask if we could get another girl one soon :)... thank you! Wonderful app.
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