Contact SaferKid Text Monitoring App Support

This app is appalling like other apps like this it ruins my teenage years I have to have the burdens of being spied on every day of my life for all I know this app could be spying on this review this app has kept me from making new friends because if I add a new contact it will send an alert and I am forced to delete it I also am punished if I talk bad about a teacher In the slightest bit teenage years are supposed to be the best years of your life and I just can’t wait for the day that I turn 18 and go to college cause the. I will get the freedom I need but it will be to late and I will already have adult responsibilities my parents got to live in a care free teenage years environment and it’s not right that I have to suffer. I just will never make the same mistake with my kids because I want them to have fun I want them to not hate there life and I want them to have a good relationship with me because I have seen what these apps do and I just am counting down the days till I’m free my teen age years should not be a prison I never did anything wrong . I hope this wasn’t the intent of the app but you trying to make things better has grown into a terrible problem and I hate my life and am counting down the days I look forward to school because that’s when I get to live my life and I go to a very strict school so that’s saying something

I hate to say it, but this app gives parents a false sense of security and makes them look stupid. I was able to circumvent the app very easily. Just send a test text and quickly delete it from your child’s phone. Presto! It’s not logged. Any child who wanted to evade text message logging could easily prevent this app from capturing the texts. Also on iOS if you cannot block texting then what is the point? (Support confined that the app only blocks 3rd party apps and not native iOS apps. Let that sink in!) Lastly when I went to cancel the subscription on day two after being extremely disappointed, I found that instead of being ready to charge me for three months worth of usage it was going to charge me the full yearly subscription amount. That is basically $200! It feels like a scam. Apple’s screen time is much better than this and it’s free. I am a developer by trade. I followed the installation instructions and it went smoothly. I was testing the app the next morning after the install due to the waiting period described by others. That part would have been acceptable if the app had worked as described.

I’m pretty sure this is a scam. I emailed them twice because they don’t give you the option to call them and I didn’t get a response either time. There is problems with the app working the way it should and for that much money there shouldn’t be problems. The worst part is that it took literally days to be able to use after all the things you need to do (they tell you to check back in 12 hours ect) so your 7 day trial isn’t really 7 days. I cancelled it before the trial was over and they still changed me $199 and customer service doesn’t give you the option to contact then any other way other then an email they don’t return. So now I have to file for a return through my bank as an unauthorized charge. Big pain. Don’t use.